MDDUS

MDDUS We support and protect healthcare professionals throughout their career

Member feedback for our colleague, Dr Kate Arrow, Medico-legal adviser at MDDUS. ​​We're on your side. Our healthcare sp...
07/10/2026

Member feedback for our colleague, Dr Kate Arrow, Medico-legal adviser at MDDUS. ​
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We're on your side. Our healthcare specialist lawyers are here when you need us to advise and represent you. ​
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Read more about how our advisory team support our members https://bit.ly/4es49XJ ​
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Could patient burnout be putting your practice at risk?Frequent contact, complex care plans and ongoing health concerns ...
02/10/2026

Could patient burnout be putting your practice at risk?

Frequent contact, complex care plans and ongoing health concerns can leave patients feeling overwhelmed. When communication breaks down, the consequences can include disengagement, increased safety risks and complaints.

Our latest one-hour webinar explores how practice teams can recognise and manage patient burnout, improve communication and make it easier for patients to access the advice and support they need.

You'll explore:
- How to improve communication touchpoints.
- Ways to make care plans easier for patients to manage.
- Strategies to improve access to advice and promote effective communication.
- Gain practical insights to help reduce risk and support better patient engagement.

Book your place today. Link in comments ⬇️

Member feedback for our colleague, Sarah Foster, Joint head of legal at MDDUS. ​​We're on your side. Our healthcare spec...
29/09/2026

Member feedback for our colleague, Sarah Foster, Joint head of legal at MDDUS. ​
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We're on your side. Our healthcare specialist lawyers are here when you need us to advise and represent you. ​
​
Read more about how our advisory team support our members https://bit.ly/4es49XJ ​
​

Member feedback for our colleague, Mike Williams, Dento-legal adviser at MDDUS.​​We're on your side and here when you n...
24/09/2026

Member feedback for our colleague, Mike Williams, Dento-legal adviser at MDDUS.​
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We're on your side and here when you need us with advice from leading medico-legal experts 24/7 365 days a year.​
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Read more about how our advisory team support our members https://bit.ly/4es49XJ ​
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📣 We're hiring! We are seeking a motivated and customer-focused Customer Service Adviser to join our team on a 12-month ...
24/09/2026

📣 We're hiring!

We are seeking a motivated and customer-focused Customer Service Adviser to join our team on a 12-month fixed-term contract.

This is a great opportunity to join our Customer Service team, working closely with Claire Clark, Head of Customer Services, and play an important role in delivering an excellent experience for our members and customers.

What you’ll bring to the role:

- Excellent communication and interpersonal skills, with a strong focus on providing outstanding customer service

- The ability to build positive relationships and communicate confidently with customers and colleagues

- Strong organisational skills, with the ability to manage your workload effectively and work as part of a busy team

- A proactive and professional approach, with a commitment to getting things right for our customers

Why join us?

💡 Join a collaborative and supportive team environment that values excellent customer service

🌱 A commitment to your continuous professional development, with opportunities for training and development through our annual training budget

🤲 A competitive benefits package, with the opportunity to mix and match to suit your needs

Just some of our benefits:

- 15% non-contributory employer pension contribution

- 27 days annual leave per year plus 8 bank holiday days per year

- Holiday buy and sell scheme

- Private medical cover for employees

Apply now:

📅 Closing date: 2 October 2026

Apply here https://mddus.peoplehr.net/Pages/JobBoard/Opening.aspx?v=1bfb496b-0064-48fc-bcb9-86fd868b2c42

However demanding the job gets, it's good to know something's looking after you too.Income Protection Plus gives you a m...
21/09/2026

However demanding the job gets, it's good to know something's looking after you too.

Income Protection Plus gives you a monthly income if illness or injury stops you working. You choose how much of your income to protect and when claim payments begin.

See what your cover could look like.
https://tinyurl.com/55kwhtcc

17/09/2026

Today is National Su***de Memorial Day for Health and Care Workers.

Reflecting on the theme of sharing supportive messages, we asked our advisors about the small steps that help them look after their mental health.

We know that emotional wellbeing can have a direct impact on your practice, so we’ve made our webinar created with NHS Practitioner Health open access for one week.

This focuses on practical strategies to improve resilience, and is currently available for anyone who feels they could benefit from it, whether you’re a member or not: https://attendee.gotowebinar.com/register/2192026415644136793?source=National+Su***de+Memorial+Day+for+Health+and+Care+Workers+2026

If you need to talk to someone, these helplines are open 24/7 to anyone struggling:

➡️ Samaritans – Call 116 123
➡️ Shout – Text ‘NHSPH’ to 85258
➡️ Hopeline – Call 0800 068 41 41

Medico-legal advisor, Dr Greg Dollman, reflects on how medicine has changed over time and how important it is to de-stig...
17/09/2026

Medico-legal advisor, Dr Greg Dollman, reflects on how medicine has changed over time and how important it is to de-stigmatise conversations about mental health and su***de in medicine:

“Remembering those we have lost is important. Equally important is our commitment to learning, improving and supporting one another in the present. Change begins not only through reflection but also through our willingness to be present, to listen and, when needed, to act.”

You can read the article here: https://news.mddus.com/opinion/the-silence-left-behind

Today is National Su***de Memorial Day, founded by Doctors in Distress and NHS Practitioner Health . The day honours the health and care workers we’ve lost to su***de, while sharing messages of support to anyone who may be struggling.

If you need to talk to someone, these helplines are open 24/7 to anyone struggling:

➡️ Samaritans – Call 116 123
➡️ Shout – Text ‘NHSPH’ to 85258
➡️ Hopeline – Call 0800 068 41 41

Member feedback for our colleague, Antonia Karus-Mcelvogue, Medico-legal adviser at MDDUS. ​​We're on your side. Our hea...
15/09/2026

Member feedback for our colleague, Antonia Karus-Mcelvogue, Medico-legal adviser at MDDUS. ​
​
We're on your side. Our healthcare specialist lawyers are here when you need us to advise and represent you. ​
​
Read more about how our advisory team support our members https://bit.ly/4es49XJ ​
​

What has 40 years in general practice taught Dr Kelly? Since graduating from medical school in 1986, he has seen huge c...
10/09/2026

What has 40 years in general practice taught Dr Kelly?

Since graduating from medical school in 1986, he has seen huge changes in medicine, from the rise of digital technology to increasingly complex patient needs and growing pressures on general practice.

But some things, he believes, should never change.

In his reflections on four decades as a GP, Dr Kelly shares why kindness, teamwork, curiosity and lifelong learning remain at the heart of good patient care.

👉 Read Dr Kelly’s story: https://bit.ly/4gSRM9v

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