Inform USA

Inform USA Inform USA-The national leader in high-quality Information & Referral training products and services.

06/05/2026

Ever feel overwhelmed by the Inform USA Standards? Let’s break them down together—one week at a time!

Welcome to the premiere episode of our brand-new weekly series!

The Inform USA Standards are the backbone of high-quality Community Navigation services. However, reading through them may feel a little like studying a textbook.

In this series, we are taking a bite-sized approach. No complex jargon, no endless scrolling—just practical, easy-to-understand breakdowns of the standards so you can implement them directly into your organization's workflow.

Accreditation is more than a credential. It helps organizations:✅ Demonstrate credibility and commitment to quality✅ Str...
06/04/2026

Accreditation is more than a credential. It helps organizations:

✅ Demonstrate credibility and commitment to quality
✅ Strengthen community trust
✅ Improve operational effectiveness through expert feedback
✅ Position themselves as strong partners for funders, municipalities, and other stakeholders
✅ Gain a competitive advantage when pursuing grants and contracts

Whether your organization has 5 staff members or 500, accreditation provides a framework for delivering high-quality, standards-driven community navigation services.

The data is clear: size is not a barrier to excellence.

Learn more about how accreditation can strengthen your organization: informusa.org/accreditation-information

Looking to connect with fellow Community Navigation professionals this month?📅 June 10 – Database Curator Roundtable📅 Ju...
06/03/2026

Looking to connect with fellow Community Navigation professionals this month?

📅 June 10 – Database Curator Roundtable
📅 June 17 – Frontline/Service Delivery Roundtable
📅 June 23 – Beyond the Meeting: Turning Legislative Relationships into Appropriations Success

Join the conversation, share ideas, and learn from peers across the field.

Learn more: informusa.org/events

Burn Out isn't a personal failure. It's a professional concern.Whether you're a social worker, community navigator, cris...
06/02/2026

Burn Out isn't a personal failure. It's a professional concern.

Whether you're a social worker, community navigator, crisis specialist, resource specialist, case manager, or another helping professional, supporting others can take a toll. But what happens when chronic stress begins to affect our own well-being, decision-making, and ability to serve effectively?

Join us for The Ethics of Self-Care and Cycle of Burn Out, a live webinar led by Sherrard Crespo.

You'll learn:
✔ How burn out develops in the brain
✔ The connection between the nervous system and chronic stress
✔ Practical techniques for managing stress levels
✔ Somatic skills that promote safety and regulation
✔ Ways organizations can support employee wellness

This webinar is open to all professionals interested in preventing burn out, supporting wellness, and building sustainable helping practices.

** Social workers can also earn continuing education credit.**

🎓 Earn **1 Social Work CE**
📅 July 29, 2026
⏰ 1:00 PM EDT

Register today: www.informusa.org/events/the-ethics-of-self-care-and-cycle-of-burn-out

Strong legislative relationships are built year-round—not just when funding is needed.Join us for Beyond the Meeting: Tu...
06/01/2026

Strong legislative relationships are built year-round—not just when funding is needed.

Join us for Beyond the Meeting: Turning Legislative Relationships into Appropriations Success and learn how to:

✔️ Identify key legislative champions and staffers
✔️ Build effective relationships with decision-makers
✔️ Use data to clearly communicate your mission and funding needs

📅 June 23, 2026
🕐 1:00–2:00 PM EDT
💻 Virtual

Register today to strengthen your advocacy strategy.

We want to say a big thank you to WellSky and Gabe Cate for honoring the vital work of Community Resource Specialists th...
05/29/2026

We want to say a big thank you to WellSky and Gabe Cate for honoring the vital work of Community Resource Specialists through the Debbie Petty Memorial Community Resource Specialist – Database Curator of the Year Award. 💙

Congratulations to this year’s recipient, Teresa Lavinder Zeigler! 🎉

Teresa’s passion for this work is deeply personal, rooted in her own caregiving journey. She consistently demonstrates exceptional attention to detail, compassion in every interaction, and extensive expertise as a Community Resource Specialist. Teresa also holds both the CRS–DC and CRS–A/D certifications.

Thank you, Teresa, for your dedication to serving your community and advancing the field of Community Navigation.

Want to strengthen your team’s skills while saving on certification costs? 📈Inform USA’s nationally recognized Certifica...
05/28/2026

Want to strengthen your team’s skills while saving on certification costs? 📈

Inform USA’s nationally recognized Certification helps professionals in Community Navigation, 211, resource referral, and client support build expertise and deliver high-quality service.

✨ Register 3+ candidates together and receive 20% off exam rates through group certification pricing.

Invest in your staff. Strengthen your services. Support your community.

Get started here: informusa.org/products/group-exam-registrations

Strong supervision helps build stronger teams.The Inform USA Supervision Micro-Certification is designed for current and...
05/27/2026

Strong supervision helps build stronger teams.

The Inform USA Supervision Micro-Certification is designed for current and aspiring supervisors in Community Navigation who want practical tools, real-world strategies, and greater confidence in their leadership skills.

Participants will engage in cohort-based discussions focused on supervision fundamentals and everyday challenges in the field.

📅 Apply by Tuesday, June 2, 2026
Learn more: informusa.org/micro-certifications

05/26/2026

🎉 Congratulations to 211 Ventura County! 🎉

We’re proud to celebrate the team in Camarillo, California, on earning their 3rd Inform USA Accreditation!

This comprehensive community navigation program continues to demonstrate outstanding commitment and quality throughout the accreditation process. Operating 24/7/365, 211 Ventura serves more than 30 counties across California and helps coordinate seamless access to specialized services throughout the human services network.

During times of disaster, their team works closely with local and national emergency services to provide critical information on shelters, food and medical assistance, and road closures.

Their website was also recognized for being intuitive, accessible, and user-friendly, including a “My Resource List” feature that allows users to save or print resources for later use.

👏 Congratulations to the entire 211 Ventura team on this incredible achievement. Inform USA is proud of you!

👉 Learn more about accreditation:
informusa.org/accreditation-information

One of the best parts of the Inform USA conference is getting to see Community Navigation professionals from across the ...
05/22/2026

One of the best parts of the Inform USA conference is getting to see Community Navigation professionals from across the country come together to learn, connect, collaborate, and strengthen services in their communities. 💙

It’s always encouraging to see members sharing ideas, building relationships, and bringing new knowledge back to the people they serve. We’re so grateful to have such an amazing network of professionals committed to this work.

Interested in learning more about Inform USA membership and the benefits of joining our community?
Visit our Member FAQ page here: informusa.org/membership-faqs

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