Hospitality Action

Hospitality Action We're Hospitality Action. Whatever you do in hospitality, it's good to know somebody's got your back. That’s where Hospitality Action steps in.

Behind their smiles and slick service hospitality workers can fall upon hard times just like anybody else. Ours is a stressful industry, with long hours, high pressure environments and physically demanding work. Injuries, mental health problems and addiction are sadly a feature of modern life in the hospitality trade. We work to provide hospitality workers with financial, physical and psychological support to help them overcome adversity and get back to work as quickly as possible. We help individuals and their families stay afloat with grants to cover anything from rent payments to school uniform for their children. And for those who sadly can’t return to the industry they love, we provide ongoing support to transition them to the next stage of their lives. For older people who have retired from the industry we provide grants to help with heating bills, home conversions or even funeral costs for loved ones. Just as importantly, we provide a lifeline to prevent loneliness and isolation and our ‘Golden Friends’ enjoy regular contact and local events to help them stay active and connected to their community. To find out more about our work and the difference we make visit www.hospitalityaction.org.uk

Three-quarters of hospitality people have experienced mental-health challenges during their adult lives.That is a signif...
01/10/2026

Three-quarters of hospitality people have experienced mental-health challenges during their adult lives.

That is a significant and persistent finding. While the picture has improved since our survey began, this is not an issue affecting only a small part of the sector.

And for one in two of those who have experienced a mental-health challenge, working in hospitality itself was the trigger.

Working in our industry can be fast-paced, rewarding and full of opportunity - but pressure, long hours and the realities of the job can take their toll. Creating healthier workplaces starts with the everyday experience of work: manageable pressures, people who know how to respond, and clear routes to professional support when it’s needed.

Explore the full Taking the Temperature 2026 findings on the Hospitality Action website - hit the link in our profile.

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📣 Walk for Wellbeing 2026 is just around the corner. Have you signed up yet?Our nationwide "Walk It Your Way" campaign k...
30/09/2026

📣 Walk for Wellbeing 2026 is just around the corner. Have you signed up yet?

Our nationwide "Walk It Your Way" campaign kicks off on Saturday 10 October (World Mental Health Day) until Sunday 25 October.

Followed by hosted walks across the UK:

👟 Walk It Your Way
Saturday 10 – Sunday 25 October

👟 First Wave
Glasgow: Saturday 10 October
Liverpool & York: Sunday 11 October

👟 Second Wave
Devon & Manchester: Sunday 18 October
Newcastle: Monday 19 October

🎉 The Big Finale
All final events will take place on Sunday 25 October:
Bath, Birmingham, Bristol, Cardiff, Cornwall, Edinburgh, Hampshire and London

Walk for Wellbeing is more than just a walk, it’s an opportunity to strengthen team bonds, boost morale, and bring the hospitality industry together to promote mental health and wellbeing. It also raises awareness and vital funds for our work, supporting hospitality professionals and their families facing challenging times. 🙌

Find out more and register today at the link in bio. 🔗

Let’s walk the walk and make a positive difference together.

Powered by mum 🚀

In partnership with Caterer.com 
HR In Hospitality  Nespresso🤝

With thanks to Sean Wheeler Custard ❤️

Bath Hoteliers Association, Tonic Hospitality Bristol Hoteliers Association  
Cornwall Hospitality Collective Edinburgh Hotels Association, Greater Glasgow Hotels Association, 

Liverpool Hospitality MHA North East Hotels Association Wilderness Reserve HAY | Social & Events

     

We’re delighted to introduce you to the sponsors of this year’s Winter Chefs’ Dinner, our flagship fundraising event tak...
30/09/2026

We’re delighted to introduce you to the sponsors of this year’s Winter Chefs’ Dinner, our flagship fundraising event taking place on Monday 12 October at Pan Pacific London:

✨ Gold sponsor American Express UK
✨ Silver sponsors Allan Reeder LTD BioVate Hygienics
✨ Event sponsors Belu Claudia Cherki
✨ Lottery sponsor Agilysys, Inc

Hosted by award-winning cook and food writer Georgina Hayden, this extraordinary evening will bring together nine exceptional chefs - Sarah Hayward, Larry Jayasekara, Pip Lacey, Ben Murphy, Sarit Packer & Itamar Srulovich of Honey & Co., kostas, Adam Smith and David Stevens of Simpson's in the Strand - each preparing a unique course for one of two tasting menus.

We’re incredibly grateful to our sponsors for their dedication to championing the wellbeing of hospitality people across the UK. Thanks to their generosity, the funds raised at the Winter Chefs’ Dinner will help us to continue our work supporting hospitality workers in crisis. 💛

A limited number of VIP tables, reserved tables and individual tickets are available. Book now via the link in our bio. 🔗

When hospitality people need support, they need more than a policy or a wellbeing promise. They need someone they can tu...
29/09/2026

When hospitality people need support, they need more than a policy or a wellbeing promise. They need someone they can turn to.

In 2025, Hospitality Action’s EAP supported more than 200,000 hospitality lives across nearly 500 businesses. More than 8,000 calls were answered, 2,923 in-depth mental health sessions were delivered, and service users recorded an 80%+ improvement rate.

But the impact reaches beyond the workplace. As a charity built by hospitality, for hospitality, every EAP partnership helps strengthen the wider safety net that provides practical, emotional and financial support to hospitality people in difficult times.

Read more about how Hospitality Action’s EAP helped power our 2025 impact: https://ow.ly/kBPf50ZRmhG

🧠 How can we better support neurodiversity in hospitality?Hospitality is a fast-paced industry where neurodivergent empl...
29/09/2026

🧠 How can we better support neurodiversity in hospitality?

Hospitality is a fast-paced industry where neurodivergent employees bring valuable strengths but may also face unique challenges.

Many businesses already employ neurodivergent individuals across front and back-of-house roles, yet managers often lack the confidence or practical tools to support them effectively.

🗓️ Join us on Thursday 8 October 4-5pm for a free online taster session on Supporting Neurodiversity in Hospitality, delivered in partnership with Elevo.

Designed for hospitality managers and teams, the session will explore neurodiversity, challenge common misconceptions and share practical approaches to supporting neurodivergent colleagues.

🔗 Register now and secure your place at the link in our bio!

25/09/2026

This September, a little can go a long way. 💙

When you visit participating restaurants you can choose to round up your order and donate the difference to Hospitality Action, thanks to our friends 🙏

Your small donation will help us support the people behind the cafés and restaurants you love, helping them to thrive. 🫂

Round up your bill and help make a difference. 🍔

Work/life balance remains the biggest personal challenge facing hospitality people.Our Taking the Temperature 2026 surve...
24/09/2026

Work/life balance remains the biggest personal challenge facing hospitality people.

Our Taking the Temperature 2026 survey shows that while 67% say they have a good work/life balance - a slight improvement on last year - many are still struggling to find enough time to relax. Mental health and finances remain close behind as key pressures too.

For those who do feel they have a good work/life balance, the top three reasons are:

✅ Flexibility from their employer
✅ A fair workload
✅ Being able to stick to contracted hours

These are not the only factors that matter, but they are the three people mentioned most often.

A better work/life balance is possible. Knowing what helps is the first step; making it happen is the next.

Read the full results here: https://ow.ly/XMAZ50ZQZg2

Thank you to our partner, Agilysys, for supporting this research.

23/09/2026

A little taste of what’s to come…

Our Marketing & Ops Director Jeremy Gibson was thrilled to interview Sarit Packer from recently.

Here she gives us a sneak peek at the dessert they’ll be creating for our Winter Chefs’ Dinner on Monday 12 October. 👀

It’s set to be a very special evening of exceptional food, brilliant chefs and fundraising - all in support of hospitality people facing hardship. 💛

A limited number of VIP tables, reserved tables and individual tickets are available.

🔗 Book now at the link in our bio.

22/09/2026

Huge thanks to of Avendra International who is taking part in Walk for Wellbeing this October and has set herself the challenge of walking a minimum of 250km! 👟

Kate's journey will take her to five of our hosted walks, starting in Glasgow, followed by Liverpool, Manchester, and Newcastle, before finishing in London.🚶🏼‍♀️

Between each walk, Kate will be walking every single day to keep the miles building and aims to go beyond her 250km target! 👊

Walk for Wellbeing is powered by 🚀
 

     

21/09/2026

✨ Meet the host of our Northern Chefs’ Dinner…

We’re delighted to have the brilliant hosting what promises to be a very special evening of food, hospitality and fundraising.

On Monday 9 November, Paul will be bringing his energy and expertise to the newly transformed .themere, where five exceptional chefs will come together for an unforgettable four-course feast.

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With live chef interviews, behind-the-pass stories, exceptional food and plenty of opportunities to raise a glass, it’s set to be a brilliant celebration of Northern hospitality. 🥂

And, importantly, every ticket helps Hospitality Action provide vital practical and emotional support to hospitality people facing hardship. 💛

Join Paul and our incredible chef line-up for a night to remember.

🔗 Book your tickets at the link in our bio.

Address

62 Britton Street
London
EC1M5UY

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+442030045500

Website

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