ONCALL

ONCALL Delivering exceptional end-to-end disability, child, youth and family services across Australia.

ONCALL is proud to be an Award winning, DHS Registered Community Service Organisation providing support 24/7 throughout Melbourne. ONCALL comprises of a team of expert professionals with extensive industry knowledge and experience in a broad range of community care and support services. This ensures our clients’ needs are clearly understood and accommodated regardless of associated complexities. ONCALL consists of a number of highly functioning business units lead by expert managers with extensive professional experience in the Disability, Welfare & Workforce Solutions sectors. Our business units consist of the following:
- Disability Casual Staff Services
- Welfare Casual Staff Services
- LifeChoices (Individual Support Packages - ISP)
- LifeStyles (Accommodation Services including Complex Support)
- Learning and Development (Training)
- Advanced information technology & Customised reporting
- After Hours Contact Management Services
- Professional & Executive Locum Services
- Case Management Locum Services
- Casual Staff Bank Management Services

Vinn and Matthew had a ripper time at the Melbourne Royal Show today! 🎡🐶🚓Both made the most of their days out, enjoying ...
02/10/2026

Vinn and Matthew had a ripper time at the Melbourne Royal Show today! 🎡🐶🚓

Both made the most of their days out, enjoying the rides, exploring the Show, meeting the Victoria Police team and getting to meet some of the police dogs along the way. They also made time to pop into our ONCALL Sensory Lounge and say hello! 🧡

Safe to say, there were plenty of good moments and big smiles.

This morning, we had the pleasure of sitting down with Ellen from ArchitectureandAccess inside our Sensory Lounge at the...
01/10/2026

This morning, we had the pleasure of sitting down with Ellen from ArchitectureandAccess inside our Sensory Lounge at the Melbourne Royal Show to share the story behind the space and the vision that drives it.

Creating more accessible and inclusive experiences starts with understanding what people and communities need, and recognising how much difference a dedicated space to pause, reset and recharge can make.

Our Sensory Lounge at the Royal Melbourne Show is one example of what’s possible, and we’re excited to keep having these conversations and exploring how sensory-friendly spaces can become part of more events and experiences across Victoria.

Thank you to Ellen and the Architecture & Access team for the conversation and for continuing to champion more accessible experiences for everyone. ❤️

22/09/2026

Your calm corner at the Show awaits. 🍃
Step inside the ONCALL Sensory Lounge at the Royal Melbourne Show 🎡

Need a break from the noise and crowds? Come in for a reset and recharge. 🧡

Find us in the Port Phillip Room in the Victoria Pavilion and take a quiet moment for yourself before diving back into the fun.

Open 9:30am–5:30pm, every day of the show.

📍 Watch till the end to see exactly where to find us! See you there!

15/09/2026

We are so excited to be bringing our Sensory Lounge back to the Melbourne Royal Show next Thursday the 24th of September! 🎡

Our Sensory Lounge is a space designed to give people a chance to take 5, relax, reset and recharge when the excitement of the Show becomes a little overwhelming.

Wendy and Michael had a great time at last year’s event, making the most of the Sensory Lounge before getting back out there and enjoying the Show. 💛

We can’t wait to welcome you back again this year!

Today ONCALL I SACARE came together over morning tea for RU OK? Day. Good coffee, plenty of cake, and people sitting dow...
10/09/2026

Today ONCALL I SACARE came together over morning tea for RU OK? Day. Good coffee, plenty of cake, and people sitting down to genuinely ask how each other are going. 🌟

It’s easy to pass someone in the kitchen every day and never really know how they’re travelling. Everyone has weeks that are heavier than they look, and often the person doing it toughest is the one who says they’re fine.

So while today gave us a reason to stop and check in, we hope it doesn’t end here. Ask today. Ask again next week.
And when the answer isn’t a simple one, stay in the conversation.

Thank you to everyone who made the time today, and to those who were willing to open up. It matters more than you know. 💛


Today ONCALL | SACARE came together over morning tea for R U OK? Day. Good coffee, plenty of cake, and people sitting do...
10/09/2026

Today ONCALL | SACARE came together over morning tea for R U OK? Day. Good coffee, plenty of cake, and people sitting down to genuinely ask how each other are going.

It’s easy to pass someone in the kitchen every day and never really know how they’re travelling. Everyone has weeks that are heavier than they look, and often the person doing it toughest is the one who says they’re fine.

So while today gave us a reason to stop and check in, we hope it doesn’t end here. Ask today. Ask again next week. And when the answer isn’t a simple one, stay in the conversation.

Thank you to everyone who made the time today, and to those who were willing to open up. It matters more than you know. 💛

09/09/2026

Sunshine, suds and a good afternoon ☀️🫧

Duncan spent his arvo out in the sun with a bucket, a hose and his music going. No rush, no schedule - just a bit of time doing something he enjoys.

Simple afternoons, done exactly how you like them. 🚗✨

A look inside our Sensory Lounge, a disability and sensory space returning to the 2026 Melbourne Royal Show 🧡The Show is...
01/09/2026

A look inside our Sensory Lounge, a disability and sensory space returning to the 2026 Melbourne Royal Show 🧡

The Show is a lot: bright lights, big crowds, loud noise. That’s why we’ve built a dedicated space for a genuine rest and reset.

Inside, you’ll find the Glow Room for gentle sensory play with light and colour, the Low-Stim Room for a quiet spot to unwind away from the crowds, and the Rec Room for movement, play and connection.
Whether you need five minutes of calm or a full recharge, our Sensory Lounge is here for it.

Come find us in the Victoria Pavilion at the 2026 Royal Melbourne Show.

Have you heard the news?? The ONCALL Sensory Lounge is back at this year’s Royal Melbourne Show! Melbourne Royal Show 🧡🎢...
19/08/2026

Have you heard the news?? The ONCALL Sensory Lounge is back at this year’s Royal Melbourne Show! Melbourne Royal Show 🧡🎢🎠

From September 24 to October 4, we’re back to bring you peace of mind with dedicated spaces for carers and people living with disabilities. Open daily from 9am - 9pm.

Located in the Victoria Pavilion (Port Phillip Room), just near Gate 1, a calming place for comfort and care awaits.

Three thoughtfully crafted spaces: The Quiet Room, The Rec Room and The Glow Room. Take a moment to relax and reset with our highly trained team on hand to support you, plus a private area for medications and special feeding requirements.

Keep an eye out for more as we get closer to the Show!

See you there! 🧡🎡

Address

Level 2/660 Canterbury Road, Surrey Hills
Melbourne, VIC
3127

Telephone

+61398962468

Website

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