10/19/2026
Communicating well with families is one of the most important parts of a teacher's day. In this KIT Tip, we share the Heard, Helped, Honored system, a simple way to make every conversation with families more effective.
👂 Heard: Practice active listening. Take time to hear what families are saying instead of rushing them out the door.
🤝 Helped: Listen for where families say their child needs help. Treat their concerns as real concerns, and work on them together.
💛 Honored: Show families what their child is doing well, and be specific. Don't stop at "Katie had a great day." Tell them what Katie did that made the day great.
Want more ideas? Check out the KIT Academy training "3 Tips to Improve Conversations with Families" at kit.org
Chapters: 0:00 Why family communication matters
0:17 The Heard, Helped, Honored system + 1. Heard: active listening
0:32 2. Helped: take concerns seriously
0:49 3. Honored: share what's going well
0:58 Make compliments specific
1:11 Learn more: 3 Tips to Improve Conversations with Families
Kids Included Together (KIT) empowers providers to practice inclusive care. Since 1997, our training has reached 200,000+ educators across 50 states and 15 countries.