AccessAva

24/08/2026

If you’ve ever used AccessAva, we’d really love to hear about your experience.

Whether you used it to simply understand your social care rights or to generate a letter to challenge an unfair decision, we’d love to know what happened next.

Your feedback can help us make AccessAva better and encourage other people to use it to navigate the health and social care system too.

All the feedback we receive/ or Every piece of feedback helps us make AccessAva better to ensure we’re supporting people in the best way possible.

To share your experience: https://forms.monday.com/forms/9785d9866d87948692ba467130e0715c?r=use1&Source=

04/08/2026

💡 AccessAva Quick Tip! 💡
Did you know you can receive Direct Payments from your local authority (and sometimes the NHS)? 💷
These payments give you the freedom to arrange your own care and support—so you choose what works best for you.

Want to know how to request them? 📝
Head to AccessAva and search for Direct Payments in the list of topics.
https://www.accessava.org.uk/

22/07/2026

✨ AccessAva Quick Tip! ✨

Did you know? If your local authority provides you with equipment to support your independence, they’re also responsible for repairs and maintenance.

Need to request this? 📝 We’ve got you covered with a ready-made template letter on AccessAva. Just head to Equipment and adaptations in the topics list.

👉 Visit: https://ow.ly/oXZ050Zoc0g

21/07/2026

We're excited to share that we've sent out the first edition of the AccessAva newsletter.

Each edition will bring together the latest news, product updates, inspiring user stories and opportunities to get involved as we continue to improve AccessAva and expand access to trusted social care information.

We've created a summary blog for the first edition if you missed it: https://www.accessava.org.uk/top-tips/julynewsletter

If you'd like to receive future editions, sign up to the AccessAva newsletter and be the first to hear about new features, resources and stories from our community receive future editions straight to your inbox.

Sign up here: https://forms.monday.com/forms/9412b10ff367f0d4c0c0e7bd2abb2a56?r=use1

As AccessAva continues to grow, we want to use this space to share the latest news, product updates, customer stories and insights from across our work. Most importantly, we'll show how we're helping people understand their legal rights and access the support they need.

14/07/2026

For years, Anne felt like she had to fight for every bit of support while caring for her family. Learning about her legal rights through Access Ava gave her the confidence to challenge decisions and access the help she needed.

Read her inspiring story and discover why knowing your rights matters.

https://ow.ly/kEPI50ZlZgQ

Follow our AccessAva page for more quick tips and blogs.

07/07/2026

Every conversation helps people find clearer information, understand their rights, and feel more confident navigating social care.

Find out why this milestone matters in our latest blog:https://www.accessava.org.uk/top-tips/25kconversations

While the number itself is something to celebrate, this milestone represents something much bigger. Behind every conversation is a person looking for answers, reassurance, and guidance through the often complex world of social care.

06/07/2026

👋 Welcome to AccessAva’s Facebook

Understanding your social care rights shouldn't be confusing.

AccessAva is a free digital service that helps people navigate the complexities of health and social care in England with clear, straightforward legal information and practical guidance.

Whether you're trying to:
✔️ Understand your rights
✔️ Find the right information quickly
✔️ Challenge an unfair decision
✔️ Generate legal template letters
✔️ Take the next step with confidence

AccessAva is here to help—24 hours a day, 7 days a week.
Our guidance is written and checked by qualified lawyers, making trusted legal information easier to understand and access whenever you need it.

📌 Follow this page for:
• Practical social care tips
• Helpful resources and Easy Read content
• News and events
• Guidance to help you navigate health and social care with confidence

Everyone deserves to understand their rights and access the support they need.
💜 Start your journey with AccessAva today and discover the knowledge and tools to help you take informed action.

02/07/2026

Digital progress should make things simpler—not more complicated.

This blog explores how AccessAva uses digital tools to help people understand their social care rights and take practical steps when they need support.

It’s about turning complex systems into clear actions.

Read more here: www.accessava.org.uk/top-tips/digital-progress

01/07/2026

This Co-production Week, we're celebrating the people who make AccessAva better every day.

A huge thank you to our user research group who help shape the content we create. Your insights ensure AccessAva provides information that is clear, relevant and useful to the people who need it.

Co-production is more than asking for feedback – it's about working together from the start. We can:
• Create information that's easier to understand and use.
• Make sure our content reflects real experiences and priorities.
• Identify gaps and improve resources.
• Build trust by listening to and acting on feedback.
• Deliver a service that's designed with people, not just for them.

Your contributions are helping us make AccessAva a more accessible, inclusive and effective resource for all.

30/06/2026

Did you know that anyone with a caring role can request a carer’s assessment, regardless of their finances, or the type of care they provide? Get a letter from https://www.accessava.org.uk/ to request a carer’s assessment.