AccessAva

AccessAva AccessAva is a free digital service that helps you navigate the complexities of health and social care in England.

Available 24/7, it offers clear, straightforward legal information and guidance so you can understand your rights and get the support you ne

Did you know adult social care often isn’t free? 🤔 Many people are asked to pay towards their care, but there are ways t...
07/10/2026

Did you know adult social care often isn’t free? 🤔 Many people are asked to pay towards their care, but there are ways to reduce the cost. Learn how it all works at AccessAva 💡💙

Image description: Three elderly women sitting at a table in a library, engaging in crafts and reading newspapers together. AccessAva quicktips about charging.

Did you know the law says that care charges must be affordable and reasonable? 💰Your local authority must consider your ...
01/10/2026

Did you know the law says that care charges must be affordable and reasonable? 💰

Your local authority must consider your wellbeing – physical, mental and financial – when deciding how much you pay for your care.

If your charges don’t feel fair or affordable, you have the right to challenge them.
👉 Visit AccessAva https://ow.ly/YWUU50Xas8S to find out how.

29/09/2026

💡 Did you know many family carers miss out on the support they’re entitled to?

That’s why we created AccessAva — a free tool that helps carers use the right legal language to get assessments and support in place.

✅ In one area, carers who had never received an assessment finally got them booked in — within weeks.
✅ In Croydon, one carer used AccessAva letters to secure a 12-hour weekly support package, making their caring role more manageable.

If your organisation supports family carers 💜 — tell them about AccessAva .
👉 Learn more: https://ow.ly/iGQo50ZSxri

23/09/2026

✨ Struggling to understand your rights to social care? ✨

Finding clear answers shouldn’t be stressful. That’s where AccessAva comes in. 💻

✅ Get reliable social care information in minutes
✅ Available 24/7, completely free
✅ For older people, carers, and disabled people
✅ Support for care homes, your own home, or in the community

Take control of your care journey today https://ow.ly/qmMO50Xaql3 🌐

Has your local authority refused or limited your social care options?AccessAva guides you through how you can appeal the...
14/09/2026

Has your local authority refused or limited your social care options?

AccessAva guides you through how you can appeal the decision with:

⚖️ Step-by-step guidance
📝 Template care needs assessment letter to build your case
💡 Clear legal guidance, 24/7 and for free

We also offer letter templates to help you communicate effectively with your council, because the right to care shouldn’t stop at the first ‘no’.

🔗 Access support via AccessAva https://www.accessava.org.uk/

10/09/2026

We need to stop treating care as a “nice to have”. It’s a legal right.

Social care is the support we receive in a care home, our own home or the community to eat, to wash, to dress and to be able to see our friends and live as independently as possible. We will all need social care at some point either for ourselves or for a loved one.

In a rare cross-party coalition 12 years ago, Parliament created a law called the Care Act. The Care Act creates rights for all of us. The rights in the Act are basic. But the Care Act has never been funded properly.

Instead, past and current government funding settlements have left people without the essential care that they are legally entitled to. When we can’t access the care we need, lives are limited, families are stretched and inequalities deepen. We must not repeat past failures.

Future funding must leave none of us behind.

The Big Conversation on Care, initiated by the Casey Commission, is a nationwide consultation looking for your views on how to create a fairer future for adult social care.

Get involved by visiting:
https://caseycommission.co.uk/bigconversation/take-part/

💭 Share your ideas
👀 Read what others think
🤝 Help shape the future of adult social care

To give our proposal a thumbs up, please vote to share your support. 👍 https://make.org/GB/consultation/big-conversation-on-care/proposal/bea6b4f2-20bc-45cd-8089-65a81b69502f/we-should-stop-treating-social-care-as-nice-to-have-it-s-not-a-policy-choice-but-a-legal-right-which-must-be-funded-based-on-real-need

Too many people face long waits and unnecessary barriers when trying to get the wheelchair they need.Our blog shares wha...
07/09/2026

Too many people face long waits and unnecessary barriers when trying to get the wheelchair they need.

Our blog shares what wheelchair users and carers told us — and how AccessAva can help people understand their rights and take action.
Read more 👉 https://www.accessava.org.uk/top-tips/wheelchairusers

📣 REMINDER: Survey is still open!Digital technology is becoming an increasingly important part of social care — and we w...
03/09/2026

📣 REMINDER: Survey is still open!

Digital technology is becoming an increasingly important part of social care — and we want to hear what you think should be researched.

If you have:
💬 Lived experience of care and support needs
💬 Experience as an unpaid carer
💬 Professional experience as a care worker
💬 Experience working for an organisation supporting people with lived experience

…we’d love to hear from you.

Your views can help shape future research into digital care technologies and make sure the questions being researched reflect what matters to people.

⏰ The survey is still open — have your say today!

👉 Take the survey https://sheffield.questionpro.eu/a/TakeSurvey?tt=PI5wDKvk7j9LywoTCjT8WA%3D%3D

Easy read version: https://sheffield.questionpro.eu/a/TakeSurvey?tt=A46X0K%2Bbtcsi7B5TNkPYGQ%3D%3D

Screen reader: https://sheffield.questionpro.eu/a/TakeSurvey?tt=QL5cRSE7pIJFM65wPizNOA%3D%3D

Please share this post with anyone who might want to contribute.

Digital Technologies for Independent Living PSP Survey - This survey is created by QuestionPro

Many self-funders don’t realise that they still have rights under the Care Act. Your local authority’s adult social care...
02/09/2026

Many self-funders don’t realise that they still have rights under the Care Act. Your local authority’s adult social care team still has duties — even if you’re paying for your own care.

Our free advice explains exactly what you can expect, with content checked by our specialist lawyers and written in Easy Read so it’s clear for everyone.

Visit 👉 https://ow.ly/Bqis50ZHB73 and select ‘Self-funders’ to understand your rights today.

If you’ve ever used AccessAva, we’d really love to hear about your experience. Whether you used it to simply understand ...
24/08/2026

If you’ve ever used AccessAva, we’d really love to hear about your experience.

Whether you used it to simply understand your social care rights or to generate a letter to challenge an unfair decision, we’d love to know what happened next.

Your feedback can help us make AccessAva better and encourage other people to use it to navigate the health and social care system too.

All the feedback we receive/ or Every piece of feedback helps us make AccessAva better to ensure we’re supporting people in the best way possible.

To share your experience: https://forms.monday.com/forms/9785d9866d87948692ba467130e0715c?r=use1&Source=

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86-90 Paul Street
London
EC2A4NE

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