08/06/2026
Congratulations to Paola for receiving The DAISY Award for going above and beyond in patient education and discharge, enabling the patient to feel confident in their ability to care for themselves. Her bilingual skills further connected with and supported the patientās understanding of discharge planning.
Congratulations to Paola Pedraza-Rivera, BSN, RN-BC, clinical nurse on the Med Surg Telemetry at Thomas Jefferson University Hospital, on receiving the May/June DAISY Award. Paola, who is bilingual in Spanish, is often asked to help relay medical information to augment the approved interpreter service in a way that feels clear and understandable. She was recognized by a colleague for supporting a patient who was being discharged and needed detailed teaching to care for himself at home. Paola took the time to walk the patient through each step, answered all his questions, and made sure he felt confident and comfortable before he left. Thank you, Paola, for the compassion and teamwork you bring to your patients and your unit.