08/20/2026
The words we use matter, especially when we’re talking about access to justice.
In his latest Bobservation, Bob looks at the jargon, acronyms, and outdated language that can make our work harder for people outside the legal community to understand. Clearer language helps build trust and brings more people into the conversation about creating a fairer, more accessible justice system.
Some helpful new research just came out on improving how we talk about access to justice issues: the IAALS Justice Narrative Project. Before jumping into the practical tips this new report gives us to communicate more effectively, which I will tackle in next month’s post, I thought this would be a...