23/09/2026
We regularly seek feedback from the whaanau we work with to see if they think we're on the right track and that we are listening to what they say. We really appreciate the time they take to do this for us and it's a great way to be accountable to those who we serve. Thank you!
"We have been given such wonderful care and support that the whole journey has felt like a walk through a flower garden. There have certainly been challenges along the way, but knowing that we have such a supportive team around M has made everything feel much more manageable. One of the things that has worked particularly well for our whānau is the excellent communication between the WT team and M's daycare teachers. It is so reassuring to know that everyone is kept up to date with her development, progress and any areas where she may need extra support. We also really value the regular goal-setting discussions and check ins. Having the opportunity to bring together the different professionals involved in M's care, along with our family’s perspective, means that everyone understands where she is at and what we can work towards next. The additional support, including OT, speech therapy, physiotherapy and the other services, has been absolutely amazing. It feels like we have the whole team of people who genuinely care about M, understand her individual needs and want to see her reach her potential. Most importantly, we feel heard, supported and included as parents. We never feel like we are navigating things alone and that has made an enormous difference to our whānau." 🫶
