Fairoak Housing Association

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Fairoak Housing Association A Registered Provider of supported accomodation for people with learning and other disabilities across the North of England

Our principles:
• We aim to increase opportunities for our customers to live in accommodation of their choice.
• We continuously monitor the satisfaction of our customers ensuring that the service we provide meets their expectations.
• We will maintain equality and diversity throughout our business.
• We continuously review polices and procedures to ensure that our high standards are maintained.
• We measure the performance of the Association against recognised quality standards and ensure that we comply with our obligations, contractual arrangements and legislative requirements.
• We will ensure that all property owned or managed by the Association is kept in good repair.
• We will engage people with the development and management of their own homes, assist customers to maintain their tenancies and promote social inclusion.
• We will take a positive approach to complaints and recommendations linking these to quality improvement plans.
• We will work in partnership with all our stakeholders to plan and deliver housing services that meet local needs.

Welcome to ❤️s Behind Fairoak, our new series introducing each member of our brilliant team. 🌿Meet Alison, our Customer ...
02/11/2026

Welcome to ❤️s Behind Fairoak, our new series introducing each member of our brilliant team. 🌿

Meet Alison, our Customer Engagement Officer 🦉

Ali makes sure our tenants' voices are heard in everything we do at Fairoak. Her week might take her from planning fun tenant outings, to visiting tenants at home to hear how life is going.

She supports the Owls, our board made up of Fairoak tenants. Ali has seen the group grow in confidence to the point where they now run their own meetings and give feedback that helps shape how we work.

Off the clock, you'll find her running, swimming or out walking, before settling down with a good book or her knitting 📗🌞

Almost thirty years of experience, and every day spent making Fairoak more inclusive 💚

Happy Halloween from all of us at Fairoak! 🎃👻We spent a wonderfully spooky visit at Levens Hall, where ghostly happening...
31/10/2026

Happy Halloween from all of us at Fairoak! 🎃👻

We spent a wonderfully spooky visit at Levens Hall, where ghostly happenings and strange knocks kept everyone on their toes from the moment we stepped through the door.

Legend has it a friendly little black dog still roams the hall's staircase, though if he joined us, he kept a very polite distance… perhaps he saves his appearances for those who wander the hall after dark 🐾

However you're spending tonight, whether in full costume or curled up with the lights low, we hope it's a happy one 💚

After a brilliant Supported Housing Week, the stories keep coming. 🏡Twenty-six years with Fairoak, and Miguel still look...
30/10/2026

After a brilliant Supported Housing Week, the stories keep coming. 🏡

Twenty-six years with Fairoak, and Miguel still looks forward to his Tuesday visits to our office. Here's what home means to him. 💚

For us, a good home has always been about more than bricks and mortar; it's about choice, independence and the freedom t...
28/10/2026

For us, a good home has always been about more than bricks and mortar; it's about choice, independence and the freedom to live the life you choose 🏡

Remembering Fairoak in your Will is one way to help that continue for our tenants for years to come, whether your gift supports our work generally or an area close to your heart, such as Friends of Fairoak 💚

Our Wills & Legacy leaflet gathers everything in one place, and we're always happy to share more details or whatever you or your solicitor may need 🔑

✉️ [email protected]

James has shown his family exactly what he is capable of. 💫His mum, Christine, reflects on the move that changed everyth...
25/10/2026

James has shown his family exactly what he is capable of. 💫

His mum, Christine, reflects on the move that changed everything, and on what it means to see her son thriving in a home of his own. 🏡💙

There was a time when Janet never imagined her daughter Emily would live independently. 🏡Today, Emily runs her own home,...
25/10/2026

There was a time when Janet never imagined her daughter Emily would live independently. 🏡

Today, Emily runs her own home, manages her money and makes her own decisions, and Janet has watched her confidence grow with every step. Just as importantly, Janet has the reassurance that, whatever the future holds, Emily has a settled home and people who know her. 💚

Five tenants, five homes, and between them more than four decades of living independently with Fairoak. 🏡For Vikki, home...
24/10/2026

Five tenants, five homes, and between them more than four decades of living independently with Fairoak. 🏡

For Vikki, home is the freedom to make her own way into town, and the confidence and friendships she has built since 2009. For Andy, it's the peace of mind of a settled, secure place to call home. Daniel talks about the practical support that has helped him build a life of his own over sixteen years, Lexi about the simple importance of feeling safe, and Rebecca about having her own space and doing things her own way.

Every story is different, yet each shows what the right home and support make possible, and why supported housing is worth protecting.

Swipe through to read them all. 💚

Having worked closely with Fairoak for many years, Michael understands the difference that good supported housing can ma...
23/10/2026

Having worked closely with Fairoak for many years, Michael understands the difference that good supported housing can make, both to a person’s home life and to their future. 💚

His perspective highlights the importance of getting the balance right: giving people the opportunity to grow in confidence and do more for themselves, with support there when it’s needed. 🏡

That’s an important part of the National Housing Federation’s Supported Housing Week campaign, recognising the value of the people and services that help make independent living possible.

23/10/2026

🏡 Everyone deserves a safe, comfortable home and the opportunity to live as independently as possible.

For National Supported Housing Week, I visited Fairoak Housing Association in Workington to meet some of their tenants and the brilliant staff who support them.

Fairoak provides specialist housing for people with learning disabilities and autism, helping them live independently, build confidence and enjoy fulfilling lives as part of their local communities.

Supported housing is about so much more than putting a roof over someone’s head. It’s about giving people choice, dignity, independence and the support they need to thrive.

It was lovely to meet everyone and see the difference this kind of housing can make.

A huge thank you to the team at Fairoak for the warm welcome and for the important work they do across West Cumbria. 👏

For Sam, having his own flat means having the freedom to get out and enjoy the things that matter to him, with the reass...
23/10/2026

For Sam, having his own flat means having the freedom to get out and enjoy the things that matter to him, with the reassurance of knowing support is close by. 🚲💚

His experience is a reminder that the right home can open up opportunities well beyond your front door, and why access to good supported housing matters.

Address

155 Highgate
Kendal
LA94EN

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

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