IDEA Training Collaborative

IDEA Training Collaborative The Toronto Hostels Training Centre was established on September 18, 1997. We value your input.

IDEA Training Collaborative offers inclusive, diverse, and equitable training that is both accessible and affordable for individuals supporting vulnerable populations. ABOUT THTC:

The inquest into the deaths of Eugene Upper, Irwin Anderson and Mirsalah-Aldin Kopani in June and July 1996, concluded that areas which needed improvement in some hostels were:
- Staff interaction with service users
- O

pportunities for an exchange of ideas and practices among hostel staff

To address these concerns as well as develop basic relevant universal staff training. Federally incorporated on November 20, 2000 and a registered charity since January 1, 2001, the Training Centre originated as a partnership between the City of Toronto Hostels Services Division and the Ontario Association of Hostels (OAH) – Toronto Chapter. The Toronto Hostels Training Centre offers practical, financially accessible training curriculum for hostel/shelter staff, managers, volunteers, students in job placements and agency board members. The Training Centre produces two calendars annually, providing over 120 workshops in a wide range of subject areas including:
- Standardized and specialized training for those working with homeless individuals and families;
- Upgrading working skills for hostel/shelter staff;
- Standardized training for Standards and Guidelines, First Aid, CPR, WHMIS ;
- Crisis Intervention Training;

Innovative education for recognized needs and trends:
- Children's Issues Training Certificate (CITC)
- Drop-In Service Skills Training Certificate (DISSTC)
- Hostel Training Centre Certificate (HTCC)
- Hostels Training Centre Certificate for Administrators (HTCCA)
- Hostels Training Centre Certificate for Shelter Boards (HTCCSB)
- Hostels Training Centre Certificate For Supervisors/Managers (HTCCSM)
- Youth Issues Training Certificate (YITC)

The Toronto Hostels Training Centre is pleased to present another series of leading edge training opportunities for hostel/shelter staff and individuals who work with the homeless population. In addition to the development of the certificate programs, there are many new and exciting topics based on feedback and training suggestions received from various agencies and participants. Please contact us if you have any comments or suggestions on how we can further meet your individual and/or agency needs.

Build more than “just ramps.”Join Idea Training Collaborative’s Practical Applications of Accessibility Standards to mov...
06/03/2026

Build more than “just ramps.”
Join Idea Training Collaborative’s Practical Applications of Accessibility Standards to move beyond basic AODA training and learn how to recognize ableism, remove hidden barriers, and create truly inclusive, accessible services for all.

06/02/2026

See something that could support your growth?
Take the next step and reserve your spot today at ideatraining.org.

Support your frontline staff with the skills to stay safe and in control during crises.Our 2-day Understanding & Managin...
06/01/2026

Support your frontline staff with the skills to stay safe and in control during crises.

Our 2-day Understanding & Managing Aggressive Behaviour (U.M.A.B.) training teaches staff how to recognize, de-escalate, and safely respond to aggressive or violent client behaviour using approved verbal and physical techniques.
Participants will practice self-protection, disengagement, and crisis management skills while maintaining client dignity and complying with all relevant policies and procedures.
Includes a training manual and a 1-year certificate (punctual attendance required). Comfortable clothing and running shoes are a must.

Register now at ideatraining.org

Frontline work shouldn’t mean facing safety risks alone.Join our Strategies for Frontline Workers training to build prac...
05/29/2026

Frontline work shouldn’t mean facing safety risks alone.

Join our Strategies for Frontline Workers training to build practical skills in safety planning, de-escalation, and trauma-informed response, whether you’re in shelters, supportive housing, or community outreach. You’ll leave with tools to protect your own safety and better support the people you serve.

Tag a colleague who should be there with you.

Turn conflict into confidence.Join Idea Training Collaborative’s Conflict Resolution Training to master tough conversati...
05/28/2026

Turn conflict into confidence.

Join Idea Training Collaborative’s Conflict Resolution Training to master tough conversations, de‑escalation, and win‑win solutions for stronger relationships and better outcomes.

Build stronger client engagement and navigate resistance with confidence. This online Motivational Interviewing training...
05/26/2026

Build stronger client engagement and navigate resistance with confidence. This online Motivational Interviewing training explores how motivation works as a dynamic process and equips you with practical, client-centered tools to support meaningful change.

Learn how to address ambivalence, strengthen motivation, and apply effective brief intervention strategies—especially when working with individuals who may seem “resistant.” Ideal for professionals looking to enhance their impact in counseling and support settings.

Register - ideatraining.org

Grief is showing up in your work every day.Take a pause to process it.Tomorrow’s live online training, Grief and Loss in...
05/25/2026

Grief is showing up in your work every day.
Take a pause to process it.

Tomorrow’s live online training, Grief and Loss in Community Service Work, is now just $100 (save $40 off the regular $140). Join facilitator Yvette Perreault to explore how ongoing loss affects staff, teams, and organizations, and leave with practical tools to respond with more confidence and compassion.

To grab the $100 rate for this session, email [email protected] for registration details.
Learn more: ideatraining.org/courses/grief-and-loss-in-community-service-work/

Learn effective de-escalation strategies for medium to high-risk behaviors using non-restrictive methods. Perfect for th...
05/25/2026

Learn effective de-escalation strategies for medium to high-risk behaviors using non-restrictive methods. Perfect for those working in shelter, housing, and homelessness sectors.

What you'll learn:
✓ Crisis Development Model
✓ Verbal de-escalation techniques
✓ Decision-Making Matrix for high-risk situations
✓ Trauma & brain psychology insights
✓ Disengagement strategies

Hands-off policy - NO physical holds taught

📍 Limited spots available for May 27th, 2026
Register now: ideatraining.org

Substance use and trauma often show up together in shelters, drop-ins, and housing programs. Without the right tools, st...
05/21/2026

Substance use and trauma often show up together in shelters, drop-ins, and housing programs. Without the right tools, staff can feel overwhelmed and unsure how to respond.

Our live online Trauma & Substance Use Training on June 18 gives frontline workers trauma-informed strategies, emotional regulation tools, and practical skills they can use on their next shift.

Explore Upcoming Training dates and register your team. (Link in comments.)

Grief is part of community and shelter work—resident deaths, relationship losses, critical incidents, and constant chang...
05/20/2026

Grief is part of community and shelter work—resident deaths, relationship losses, critical incidents, and constant change.

Our Grief and Loss in Community Service Work training gives staff space to name what they are carrying and learn practical ways to support themselves, their colleagues, and their organizations. For a limited time, we are offering this live online course for $100 per person (a $40 discount from the regular $140 rate).

To receive the $100 rate, contact [email protected] and we will share how to register.
Course details: ideatraining.org/courses/grief-and-loss-in-community-service-work/

Address

65 Wellesley Street E. Suite 501
Toronto, ON
M4Y1G7

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+14164690007

Website

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