12/06/2026
Weekly spotlight on engagement with digital mental health interventions đź’ˇ
Digital mental health interventions (DMHIs) are often promoted as a way to improve access to mental health care as they can be accessed anywhere with an internet connection and device. However, access doesn’t always equal engagement. Most DMHIs are largely self-directed, and this means many people stop using them early or never fully engage.
To better understand why engagement in DMHIs is typically low, Zainal et al (2025) analysed 117 DMHI trials to identify factors linked to engagement.
They looked at 3 stages of engagement:
1. Initial uptake
2. Ongoing usage
3. Intervention completion
What did they find?
Initial uptake was higher among people with:
- Higher socioeconomic status
- Greater motivation
- Lower symptom severity
Ongoing usage was higher when:
- Human guidance/support was included
- Participants had common mental disorders rather than other conditions
Completion rates were higher among:
- Older individuals
- People with higher education levels
- Those who were employed
- Those experiencing lower stress
These findings highlight an important issue: while DMHIs have the potential to expand access to care, the people who may benefit most can also face the biggest barriers to engaging with them.
As digital mental health tools become more common, reducing barriers to access and engagement needs to remain a priority so existing inequalities in mental health care aren’t unintentionally widened.
To read the research for yourself, visit: https://www.tandfonline.com/doi/full/10.1080/17437199.2025.2547610?scroll=top&needAccess=true