211 Information and Referral of Northwest Alabama

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211 Information and Referral of Northwest Alabama Northwest Alabama 211, a United Way program, connects you to essential resources 24/7.

Serving Lauderdale, Colbert, Franklin, Marion, Winston, and Lawrence Counties, we provide free, confidential support for housing, food, healthcare, and more. What is 2-1-1?

2-1-1 is an easy to remember, free, confidential call way to get help 24 hours a day, 7 days a week. For an emergency, please dial 9-1-1.

2-1-1 maintains the area's comprehensive database of health and human services. You may also connect to the 2-1-1 database of health and human services by clicking www.211connectsalabama.com

In an effort to reach more people in more areas, 211 Connects Alabama has a new toll-free number easy to remember for callers, especially cell phone users.

888-4-211Connects
888-421-1266

By entering your zip code you will be directed to the local call center in your area. For more information, contact:

Laura Columbus,
Community Impact and Special Programs Director
[email protected]
256 764 5892

Looking for holiday resources, toy giveaways, food distributions, or community events? Check out the flyers below for so...
11/02/2026

Looking for holiday resources, toy giveaways, food distributions, or community events? Check out the flyers below for some upcoming opportunities throughout our area!

We’ll continue sharing and updating our page with new events and resources as we receive them, so be sure to follow along and share this post with someone who may need it!

Need help finding holiday assistance? Call 211 or 888-421-1266, text your ZIP code to 898-211, or visit 211ConnectsAlabama.org. We’re here to help connect you with local resources! 💙

🎃🧙‍♀️ TOMORROW IS THE NIGHT! 🧙‍♀️🎃United Way of Northwest Alabama’s Witches Ride is TOMORROW, and 211 can’t wait to see ...
10/28/2026

🎃🧙‍♀️ TOMORROW IS THE NIGHT! 🧙‍♀️🎃

United Way of Northwest Alabama’s Witches Ride is TOMORROW, and 211 can’t wait to see all the little goblins lined up along Court Street catching candy and enjoying one of the most fun nights of the year! 🍬👻

The parade is FREE to watch, so bring the kids, grab your spot, and get ready for some Halloween fun!

Learn more and register here:

https://givebutter.com/2026-united-way-witches-ride-copy

We’ll see you tomorrow night! 🧙‍♀️🎃

Were you an employee of Dal-Tile? ❤️The Shoals Chamber, Shoals Economic Development Authority, and the City of Florence,...
10/19/2026

Were you an employee of Dal-Tile? ❤️

The Shoals Chamber, Shoals Economic Development Authority, and the City of Florence, Alabama - Government are partnering to host a job fair to support those recently impacted by Dal-Tile’s closure.

If you’re facing unexpected financial challenges and need help with rent, utilities, food, or other basic needs, 211 is here to help connect you with available local resources.

📞 Call 211 or 1-888-421-1266 to speak with a local specialist.

You don’t have to navigate this transition alone. We’re here to help!

We welcomed our very first official participant to United Way of Northwest Alabama new Dress for Success Clothing Closet...
10/16/2026

We welcomed our very first official participant to United Way of Northwest Alabama new Dress for Success Clothing Closet!

Meet Lila! Lila is a client at Aletheia House and is beginning her recovery journey. She recently secured a job as a receptionist at the Sheffield Career Center but didn’t have the professional clothing she needed to start her new position. We not only helped Lila shop, we connected her with additional resources. She left with several beautiful outfits to begin this exciting new chapter in her career, life, and recovery!

To every community partner, volunteer, individual, and business that has donated clothing, organized drives, or helped make this closet possible — THANK YOU! Today is exactly why your generosity matters. The clothes you donate are more than clothes. They help someone step into a new opportunity with confidence.

The Clothing Closet exists to remove barriers, create opportunities, and remind people that their circumstances today do not define their future.

👗 Want to donate, volunteer, or need professional clothing for your next opportunity? Contact 211 or reach out to Nicole Watson at [email protected] to learn more!

💜 Thank you to Colbert County Domestic Violence Response Coalition  for inviting United Way of Northwest Alabama and 211...
10/16/2026

💜 Thank you to Colbert County Domestic Violence Response Coalition for inviting United Way of Northwest Alabama and 211 to share during their 22nd Annual Domestic Violence Awareness Conference today!

This virtual conference brought together professionals and advocates from across Alabama and the Southeast, including Leigh Gwathney, Assistant Attorney General for the State of Alabama, Shoals CASA, Safeplace, Inc., Bradford Health Services, and many others committed to supporting survivors.

We were honored to share how 211 connects those experiencing domestic violence with resources like safe housing, counseling, financial assistance, and other essential support as they navigate their journey toward safety and stability.

💜 If you or someone you know needs help, call 211 or 888-421-1266, text your ZIP code to 898-211, or visit 211ConnectsAlabama.org.

👖 Shop for a Cause with Myrilla Boutique!Donate gently used denim to United Way’s Dress for Success Clothing Closet and ...
10/15/2026

👖 Shop for a Cause with Myrilla Boutique!

Donate gently used denim to United Way’s Dress for Success Clothing Closet and save! 💙

✨ Jeans donation = $20 off new jeans\
✨ Denim jackets or dresses = $10 off new denim

Shop, donate, and make a difference! See Myrilla Boutique’s original post below for more details.

Lots of beautiful bright sweaters, tops and jackets to go with all the jeans on sale this afternoon! Join us for apple c***r mimosas as we dream of the chilly weather expected this weekend! Lots of new denim on the floor including tops, jackets and dresses! Bring gently used denim clothing to donate to and receive a discount off a new denim purchase 🍁 3 pm until 7 pm today 🍁

Bring in gently used jeans to donate to United Way’s Clothing Closet and receive $20 off the purchase of new jeans. Bring in gently used denim jackets or dresses and receive $10 off the purchase of new denim.

⭐️ Enjoy Apple C***r Mimosas
⭐️ Select jeans 30% off!
⭐️ Enter to win a $50 gift card





Make Up Registration for Angel Tree!! See flyer and original post for all details!
10/14/2026

Make Up Registration for Angel Tree!! See flyer and original post for all details!

🎉Join us this Sunday, October 18th, for Rock the Block! 🎉Join us for this FREE community event hosted by Kaytrina P. Sim...
10/13/2026

🎉Join us this Sunday, October 18th, for Rock the Block! 🎉

Join us for this FREE community event hosted by Kaytrina P. Simmons

United Way of Northwest Alabama’s 211 team will be there with a table sharing information about local resources and how 211 can connect you and your family to help when you need it.

📍 Check out the flyer for event details, and be sure to stop by and say hello! We look forward to seeing you there!

📣 FREE HEALTH FAIR HAPPENING NOW! ❤️Our community partner, Shoals Community Clinic is hosting a FREE Health Fair TODAY u...
10/12/2026

📣 FREE HEALTH FAIR HAPPENING NOW! ❤️

Our community partner, Shoals Community Clinic is hosting a FREE Health Fair TODAY until 2 PM!

Stop by, check on yourself, and take advantage of this great opportunity to focus on your health. It’s FREE and open to the public!

📍 Check out the flyer for more details!

10/09/2026

Hurricane Isaias is approaching the Gulf Coast, and dangerous conditions are expected across Southwest Alabama.

Now is the time to prioritize safety. If you have been ordered to evacuate, leave as directed. If you are staying home, remain indoors during dangerous conditions, stay away from windows, avoid unnecessary travel and never drive through flooded roads.

Continue monitoring local emergency management officials and trusted weather sources for the latest warnings and updates. Conditions can change quickly, so be prepared to act.

Please check on family, friends and neighbors when it is safe to do so.

Stay safe. Stay informed. Take care of one another.

Address

205 W College Street
Florence, AL
35630

Telephone

211

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