First Contact

Call Directions Website Contact the organization

First Contact Providing Crisis Intervention and Essential Community Information The Helpline started what is now known as Family Resources, Inc.

Since the 1970's, our humble beginnings started as "The Helpline" a crisis and suicide intervention hotline for Pinellas County. who provides shelter for runaway youth and family counseling. In 2001, The Helpline and several other technology programs under the helpline diverted from Family Resources and merged with an existing organization Pinellas Cares, Inc., a charitable organization with a purpose of providing volunteer opportunities for the community. The Helpline acquired the 2-1-1 number. A new mission was created and the organization changed its name to 2-1-1 Tampa Bay Cares, Inc. As an organization, 2-1-1 Tampa Bay Cares, Inc. is listed as being founded in 1996. This was the founding date for Pinellas Cares, Inc. As noted, our programs and services have had a longer and lasting impact on our community. We encourage you to learn more about us. Request a tour or a speaking engagement. Lastly, tell a friend about 2-1-1. You never know if you may help save a life.

Florida veterans deserve support that shows up when they need it most. If you’re a veteran, caregiver, or loved one look...
10/15/2026

Florida veterans deserve support that shows up when they need it most. If you’re a veteran, caregiver, or loved one looking for guidance, reach out to the to connect with the right resources and get help navigating next steps.

The offers caring support for those experiencing suicidal thoughts, substance use disorder, mental health crises, or a...
10/13/2026

The offers caring support for those experiencing suicidal thoughts, substance use disorder, mental health crises, or any other kind of emotional distress. Available 24/7.

Sometimes, change begins when we ask for help. has been connecting communities to hope and help for 54 years. Whether ...
10/12/2026

Sometimes, change begins when we ask for help. has been connecting communities to hope and help for 54 years. Whether you need financial assistance, food, rapid re-housing, veteran support, or crisis intervention, calling 211 can help you get access to these and many other services.

You don't have to wait to find a support system who understands military life and will listen to your unique situation. ...
10/07/2026

You don't have to wait to find a support system who understands military life and will listen to your unique situation. Call the today for 24/7 support and connection to resources.

If you're looking for local resources and support, call us by dialing 211 or visit our webiste: www.firstcontact.org ...
10/05/2026

If you're looking for local resources and support, call us by dialing 211 or visit our webiste: www.firstcontact.org

Florida veterans, you don’t have to go through hard moments alone. If you need immediate support, call the , available...
10/01/2026

Florida veterans, you don’t have to go through hard moments alone. If you need immediate support, call the , available 24/7 for veterans and their loved ones.

Call 988 to connect with a crisis counselor today.
09/29/2026

Call 988 to connect with a crisis counselor today.

connects you to hope and help by providing essential information to local resources, services, and support. Call 211 t...
09/28/2026

connects you to hope and help by providing essential information to local resources, services, and support. Call 211 today to learn what's available or visit www.firstcontact.org

Address

13921 Icot Boulevard, Ste 700
Clearwater, FL
33760

Opening Hours

Monday 8:30am - 5pm
Tuesday 8:30am - 5pm
Wednesday 8:30am - 5pm
Thursday 8:30am - 5pm
Friday 8:30am - 5pm

Telephone

+17278885211

Website

Alerts

Be the first to know and let us send you an email when First Contact posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Organization

Send a message to First Contact:

Shortcuts

Share

Category