Reside With Progress

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Reside With Progress One of the UK's leading providers of high-quality supported living accommodation. This page is monitored 9am-5pm, Monday to Friday.

To report emergency repairs and damp and mould, please call us on 0333 320 2675 or use Live Chat on our website.

Karen’s love of art Our tenant Karen, from Durham, is a very talented artist who finds incredible joy from creating artw...
20/10/2026

Karen’s love of art

Our tenant Karen, from Durham, is a very talented artist who finds incredible joy from creating artwork.

Karen attends two art classes every week. She is hoping to set up an arts and crafts group in the communal lounge at her home with support from the Community Support Grant.

Karen said: "Art helps me to concentrate and stay calm. It gives me something positive to focus on."

Find out more about Karen’s story, here: https://orlo.uk/fDIsH

Find out more about the Community Support Grant, and apply, by clicking on the link in the comments.

Listening to you, our tenants, is very important to us. The Tenants’ Voice – Improving Services group, which is run by ...
19/10/2026

Listening to you, our tenants, is very important to us.

The Tenants’ Voice – Improving Services group, which is run by Progress Housing Group, has started to look at the ways our tenants can share their views and be heard.

Tenants told us that they would like us to share more examples of how we made our services better after listening to feedback.

Here is an example:

You said: Create a video or audio version of Your News, our tenant newsletter, and share on our YouTube channel so more people can engage with the newsletter and to make the experience of listening to the news better.

We did: An audio version of the newsletter is now up on RWP’s YouTube channel, and we will carry this on with future newsletter editions. We also add images from the newsletter to the videos.

Find out more about ways we are making our services better by clicking on the link in the comments.

"The process was quite simple, filling in the application form and then attending the event. Everyone was really friendl...
16/10/2026

"The process was quite simple, filling in the application form and then attending the event. Everyone was really friendly and it was lovely hearing all the different stories about the range of activities happening in our communities.
" I was overwhelmed when we won – it enabled us to put on our Christmas dinner which we would otherwise have struggled to do. That money was a lifeline to us, so I would encourage others to apply.”

Nate was one of last year's Soup Dragon's Den winners. He was over the moon when he won the most votes and was awarded £1,000 for his project to provide Christmas lunch to people who needed it in Chorley.

This could be you if you enter this year's event, which is sponsored by Roofing.

We are offering the chance to win up to £1,000 from our Community Investment Fund by applying to take part in our Soup Dragon’s Den.
The application process is also open to anyone who has an idea support to the areas where we have properties. This means supported living tenants and their support workers can apply - in fact - we would love you to!
We will shortlist up to six groups, who will be invited to attend our Soup Dragon’s Den event. And don't worry if you cannot attend the event in person. Speak to our Customer Voice Team about ways to get involved.
All those short listed, but don't win, will still receive up to £200 for their project.

So if you would like funding for your project, apply via https://orlo.uk/S7m7D by Sunday, 25 October 2026.
Good luck!

Aaron lives in one of our supported living homes in Oxfordshire. He shares his home with Thomas, Kim, and Thomas. Aaron’...
14/10/2026

Aaron lives in one of our supported living homes in Oxfordshire. He shares his home with Thomas, Kim, and Thomas.

Aaron’s support worker Ola has supported Aaron with planning his train journeys to Reading to visit his family. Aaron has built up his confidence with public transport by making local trips with Ola.

He feels confident now with getting the train from Oxford to Reading at the weekend. “I get on the bus and then I will get the train to Oxford. Then I get the train ticket to Reading,” says Aaron.

Click to here find out more about Aaron: https://orlo.uk/qNI4P

Keeping you safe is very important to us.Progress Housing Group (which RWP is part of) now provides a Hate Crime Third P...
13/10/2026

Keeping you safe is very important to us.

Progress Housing Group (which RWP is part of) now provides a Hate Crime Third Party Reporting Centre.

What is hate crime? A hate crime is when someone might hurt someone, threaten them or damage their home and it is because of who they are. It could be because of:

• Race or skin colour
• Religion
• Disability
• Sexual orientation

Hate crime is wrong and should be reported. The person who has seen a hate crime or had something hurtful done to them, might not be ready or feel safe to report it. You can report a crime to our third party hate crime reporting centre if you do not feel safe or ready to go to the police yourself.

The reporting centre will help us to keep you safe and to make sure you feel like you belong.

We believe in speaking up when something is not right.

Help us keep our communities safe together.

We are committed to ensuring our homes are safe and well-maintained and have fitted smoke detectors in all of them. If s...
13/10/2026

We are committed to ensuring our homes are safe and well-maintained and have fitted smoke detectors in all of them. If smoke is identified, then a smoke alarm will warn you of this by giving out an alarm sound.

If your smoke alarm goes off, then you will need to follow your escape plan with support staff.

We will service all detectors annually and change detectors when required. If the battery fails or the detector loses power, it should give out a high-pitched beeping noise to alert you. If you hear this noise, speak to your support worker or contact RWP: https://orlo.uk/pQRGb

Do you need to report a repair?For emergency repairs, you can call 0333 320 2675.For non-emergency repairs, you can repo...
12/10/2026

Do you need to report a repair?

For emergency repairs, you can call 0333 320 2675.

For non-emergency repairs, you can report the repair on our website, using live chat or filling in the form. Click here to report a repair on our website: https://orlo.uk/9ST4D

For any problems with household appliances, like your fridge or washing machine, or furniture, you can report it by speaking to your housing officer or give us a call on 0333 320 2675.

We are supporting World Mental Health DayGaynor Elizabeth has been living in one of our supported living homes in Mersey...
10/10/2026

We are supporting World Mental Health Day

Gaynor Elizabeth has been living in one of our supported living homes in Merseyside for over 10 years. She has a brother who lives nearby in Merseyside who visits her every week.

Gaynor Elizabeth shares her experience and mental health journey with RWP tenants and other tenants supported by Potens through public speaking at mental health groups and events. “I have learned how to handle my mental health very well and I have achieved all my goals”, says Gaynor Elizabeth.

Click here to find out more about Gaynor Elizabeth’s story: https://orlo.uk/2QUD2

08/10/2026

Do you have a community project that you have been dreaming of bringing to life?

Soup Dragon’s Den may just be what you have been looking for. Community projects could receive up to £1,000 by applying to Soup Dragon’s Den.

It is open to our supported living tenants and their support workers. You can apply for funding for your community-based project.

The event will take place at St Mary’s Community Centre, in Leyland, on Thursday, 12 November 2026. You can still apply to the Soup Dragon’s even if you are not able to attend the event in person.

Applications close Sunday, 25 October 2026.

Find out more about Soup Dragon's Den, how to apply, and who to contact if you have any questions, here: https://orlo.uk/6Cl1w

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Win funding for your community project!We are offering tenants, supported living tenants and support workers who have an...
07/10/2026

Win funding for your community project!

We are offering tenants, supported living tenants and support workers who have an idea to improve their communities or schemes, the chance to win up to £1,000 from Progress Housing Group's Community Investment Fund by applying to take part in our Soup Dragon’s Den.

The application process is also open to non-tenant community groups and individuals who provide support to the areas where we have properties.

We will shortlist up to six groups, who will be invited to attend our Soup Dragon’s Den event, sponsored by SSR Roofing. There will be lots of networking - and soup!
And don't worry if you cannot attend the event in person. Speak to our Customer Voice Team about ways to get involved.

So if you would like funding for your project, apply via https://orlo.uk/aDe1w by Sunday, 25 October 2026.

Good luck!

Address

Sumner House, 21 King Street
Leyland
PR252LW

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+443333202675

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