27/05/2026
On Wednesday 27th May, the Regulator of Social Housing published an update confirming that Railway Housing Association has been upgraded from a C2 to a C1 grading; a great result for our residents.
This means the regulator has judged that we are now fully meeting its consumer standards, after we were inspected in September 2025.
This is a significant moment for Railway Housing Association and reflects the hard work, commitment and determination shown across our organisation over a sustained period of time.
The regulator recognised the progress we had made in strengthening services for residents, improving how we listen and respond to feedback, and making sure residents remain at the heart of decision-making.
Our full judgement means:
• We are well-governed and being run properly
• We are financially viable, with the capacity to deal with a reasonable range of financial risks
• We are fully meeting consumer standards
We would like to thank our residents who have worked with us, challenged us and shared feedback throughout this journey. Your views and experiences have helped shape the improvements we’ve made.
This outcome is something we are proud of, but we also know it is not the finish line. Achieving C1 gives us a strong platform to go even further.
We now want to build on this momentum and ensure even further improvement to delivering quality homes and services, and consistently excellent outcomes for our residents.
