02/09/2026
Stuff happens and we completely understand this. Make sure you call us to reschedule your appointment (if you have one booked).β
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Why is it so important to call?β π
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Our services are in demand. When you call it means we can react quickly and give your space to another young person waiting to receive mental health care.β
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Here's our cancellation policy β π
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π CALL US on (07) 5600 1999 as soon as possible, so we can book you in for another time.β
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β° CHECK THE TIME - we need at least 5 hours' notice if you canβt attend your appointment. This helps us give your spot to someone else!β
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IF YOU MISS an appointment without telling us, weβll call you to check-in. Is now the right time? Is anything stopping you from visiting our centre? Whatever it is, we can help.β