What are the opening hours?

Monday 8am - 12am Tuesday 8am - 12am Wednesday 8am - 12am Thursday 8am - 12am Friday 8am - 12am Saturday 8am - 12am Sunday 8am - 12am

Bradley International Airport Travelers Aid

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Bradley International Airport Travelers Aid

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Travelers Aid volunteers and staff operate information desks at Bradley International Airport from 8:00 a.m. to midnight 365 days a year.

We help passengers and guests navigate the airport and Greater Hartford and Greater Springfield areas. Travelers Aid International is an international network of social service agencies, airports and train stations representing a safety net to individuals of all abilities to connect with a support system or place. TAI is committed to uplifting the human experience, using the skills and talents of a diverse group of volunteers and staff. Our programs share a combined passion and desire to create a culture of caring and support. We succeed when a family living on the streets gets a roof over their head, when a young woman escapes from a s*x trafficking ring, when a hungry child can stop wondering where his or her next meal will come from, or when a traveler unable to navigate the airport alone receives a friendly guide. This ongoing challenge to seek a better life for those in need continues to motivate us — and we will always strive to be “A Helping Hand Along the Way.”

10/30/2026

✈️💙 Month of Giving: Airport Employee Appreciation!

We’re thankful for the people who keep our airports running! 🛫 As part of NEAM’s Month of Giving, we’re celebrating airport employees with 25% off admission on Saturday, November 7, from 9 AM–2 PM.

🎟️ Just bring your airport employee badge and purchase your admission in person to receive the discount!

📍 Come celebrate with us at the New England Air Museum!

Bradley International Airport - BDL

10/07/2026

The East Windsor Community Center is currently hosting a Health and Wellness Fair from 10am-12pm. Come by and learn about volunteering with Travelers Aid International at Bradley International Airport!

10/07/2026

Need a Helping Hand?

Whether you are traveling independently, with children, or accompanying a family member or companion with special needs,
BDL’s Concierge Service is here to assist you throughout your airport journey. From arrival to departure, a team member will be
available to support you every step of the way.

To learn more about this service and reserve assistance for your upcoming travels, please click the link below

https://www.travelersaid.org/conciergeservice/

10/01/2026

The South Windsor Senior Center is currently hosting a Health and Safety Fair from 10am-12pm. Come by and learn about volunteering with Travelers Aid International at Bradley International Airport!

07/22/2026

Ensure a smooth and stress-free experience at Bradley International Airport with our Concierge Service, thoughtfully tailored to meet your unique travel needs.

A special thank you to Harriet Unger, Assistant Program Manager with Travelers Aid International, for sharing information about the program and coordinating each concierge request. We also extend our gratitude to Brian Spyros, Public Information Officer with the Connecticut Airport Authority, for helping our team spread the word about this valuable concierge service.

Together, we're making travel more accessible, welcoming, and enjoyable for everyone.

Book your concierge today and follow the link below!

https://bradleyairport.com/concierge-service

https://www.youtube.com/watch?v=55AJWC2qDnY

Details on a new service aimed at improving the travel experience a...

04/27/2026

To celebrate National Volunteer Week, the Connecticut Airport Authority Terminal Services team hosted a special event at the Carousel Museum to recognize and thank our incredible volunteers. The opportunity to come together was truly meaningful and deeply appreciated.

We extend our heartfelt thanks to each and every volunteer for your dedication and ongoing support—we are so grateful for all that you do. And a sincere thank you to the CAA Terminal Services team for organizing such a thoughtful and memorable event.

04/24/2026

April is National Volunteer Month, and we’re excited to celebrate one of our own! 🎉

A big shoutout to our dedicated volunteer, Tom Pilch, who recently appeared on WFSB’s Hello Connecticut to highlight Travelers Aid International’s volunteer program. Tom, congratulations on your fantastic appearance- we’re so proud!

Interested in making a difference like Tom? Join our amazing team of volunteers at Bradley International Airport.

To learn more, reach out to Caroline Guilford at [email protected] or call 860-500-9795.

April is National Volunteer Month!For more Local News from WFSB: https://www.wfsb.com/For more YouTube Content: https://www.youtube.com/channel/UCByGc7P_siOR...

04/22/2026

The Farmington Senior Center is currently hosting a volunteer fair until 6pm tonight. Come by and learn about volunteering with Travelers Aid International at Bradley International Airport!

Address

Terminal A
Windsor Locks, CT
06096

Opening Hours

Monday	8am - 12am
Tuesday	8am - 12am
Wednesday	8am - 12am
Thursday	8am - 12am
Friday	8am - 12am
Saturday	8am - 12am
Sunday	8am - 12am

Website

http://travelersaid.org/

Alerts

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