07/08/2026
CAA is excited to announce ๐ง๐ต๐ฒ ๐๐ฒ๐๐ฎ๐ถ๐น๐ ๐ง๐ต๐ฎ๐ ๐๐ถ๐ณ๐ณ๐ฒ๐ฟ๐ฒ๐ป๐๐ถ๐ฎ๐๐ฒ, a monthly webinar series running from September 2026 through January 2027.
Learn More: www.caapts.org/news/the-details-that-differentiate
Five practical sessions presented by Steve Matre CPA CPM PHR to help multifamily professionals coach better, understand the numbers, lead with KPIs, serve residents well, and become more valuable every day.
Most property management professionals learn the job by doing the job. That builds resilience, but it can also leave important gaps: how to coach people well, how to explain the financial story, how to turn KPIs into action, how to create a consistent resident experience, and how to lead a team in a way that reflects the companyโs culture. This five-part series is designed to fill those gaps with practical tools, clear language, and real property management examples. Participants will leave with better habits for feedback, budgets, metrics, service recovery, onboarding, meetings, flexibility, culture, and team inspiration. For executives, the value is simple: stronger local leaders create stronger teams, stronger resident experiences, and more consistent property performance. Aspiring leaders, welcome to the table!