02/08/2026
The Glasshouse is this how you treat Travellers ?
This is the manager Miko, who stated it was for residents only. As many of you saw in the first video, the first question I was asked was, “Do you have a room?” I was then told that only residents could be served, so my family and I were refused.
I decided to speak to people who were already sitting in the bar. The very first people I asked told me they were not residents and were not staying in the hotel.
So I ask you all: if non-residents were being served, why were we refused?
From my experience, this was deeply upsetting. No family should feel they are being treated differently when all they want is to enjoy a meal or a drink together.
What do you think? Does this seem fair? Should businesses be allowed to operate like this if the same rule is not being applied equally to everyone?