What are the opening hours?

Monday 9:30am - 3pm Tuesday 9:30am - 3pm Wednesday 9:30am - 3pm Thursday 9:30am - 3pm Friday 9:30am - 3pm

Shetland Islands Citizens Advice Bureau

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Shetland Islands Citizens Advice Bureau

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Shetland Islands Citizens Advice Bureau offers free, confidential, impartial advice. Our helpline is open Monday to Friday between 9.30am and 4.00pm. ZE1 0JP.

Alternatively, you can always access advice on our website at www.shetlandcab.org.uk Shetland Islands Citizens Advice Bureau is located on 14 Market Street, Lerwick, Shetland.

20/10/2026

We would particularly encourage anyone who is concerned about rising energy bills and the ongoing pressure of household costs to come along.

The event will also give people an opprtunity to speak directly to OVO about any concerns or questions they may have.

Support and advice will be available to everyone regardless of whether they are OVO customers or with another supplier.

15/10/2026

💙🏆PLEASE VOTE FOR US – CHARITY OF THE YEAR 🏆 💙

We are absolutely delighted that Shetland Islands Citizens Advice Bureau is a finalist in the Charity of the Year category at the Shetland Heroes Awards 2026! 🎉

Every day, we work to support people across Shetland, providing free, independent, impartial and confidential advice to help people understand their rights, overcome challenges and access the support they need.

We are so proud of our team and the difference we make in the Shetland community, and we would love your help to celebrate this work.

🗳️ Please vote for Shetland Islands Citizens Advice Bureau in the Charity of the Year category!

👉 https://heroawards.scot/shetland/vote

Every vote is appreciated and means so much to us. If our team has helped you, someone you know, or you simply believe in the work we do, we would be incredibly grateful for your support.

💙 Please vote, share this post and help us spread the word across Shetland!

Thank you for supporting your local Citizens Advice Bureau. Together, we make a difference.

VOTING CLOSES 8TH NOVEMEBER, SO GET VOTING NOW!

04/09/2026

With the last country show this Saturday in Yell, we are very pleased to have a table where we can showcase the vital services that we provide to hundreds of people each year in Shetland. Stop by and have a chat, so that we can tell you more. We would be very pleased to see you 😊

25/08/2026

Shetland CAB are very pleased to publish our annual Report for 2025-26. If you would like to see the difference CAB is making to people across the length and breadth of our wonderful Islands, then please follow the link below.

24/08/2026

Shetland CAB are really looking forward to attending this years Unst Show, where we will be represented by Caroline Breyley. Caroline will be there with information leaflets, covering everything from benefits to energy, to offer advice on how we can help. Stop by and say hello. We'd love to see you.

03/08/2026

Shetland Islands Citizens Advice Bureau Annual General Meeting. Wednesday 19th August 2026 at 7.00pm in the Conference Room, Market House, 14 Market Street, Lerwick. EVERYONE IS WELCOME! Anyone wishing to become a Member of Shetland Islands CAB may apply for this prior to the meeting or ask a member of staff for an application form. Membership denotes a person’s support for the CAB in Shetland and does not commit them to training as an adviser.

05/05/2026

We’re recruiting! There’s never been a more important time to work for Shetland Islands Citizens Advice Bureau. We are looking for an enthusiastic and highly motivated individual with experience of providing advice and supporting vulnerable people to join us as a Welfare Rights Adviser. For full details and to apply see

Address

14 Market Street
Lerwick
ZE10JP

Opening Hours

Monday	9:30am - 3pm
Tuesday	9:30am - 3pm
Wednesday	9:30am - 3pm
Thursday	9:30am - 3pm
Friday	9:30am - 3pm

Telephone

01595694696

Website

https://www.shetlandcab.org.uk/

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