Citizens Advice Edinburgh

Citizens Advice Edinburgh Citizens Advice Edinburgh; your free, confidential, independent and impartial advice provider. Helping to solve problems and transform lives.

Citizens Advice Edinburgh (CAE) is a charity with 5 bureaux and 25 outreach points across the capital. Over 200 trained volunteers and our team of project staff offer advice on almost any issue - including money, benefits, housing, immigration, employment, consumer issues, family problems and health services. People turn to us because they know they can rely on us, they can trust us and they know

we have the experience and knowledge to find solutions. We provide advice, information and practical assistance. All services are free, confidential, impartial and independent. The CAB Service dates back to 1939 and we were celebrating our 75th anniversary in 2015. The CAB Service in Edinburgh was one of the first CABs in the UK. Its staff and volunteers have been providing free, confidential, impartial and independent advice ever since.

Are you looking for a meaningful way to give back to your community?Citizens Advice Edinburgh is looking for a Volunteer...
01/07/2026

Are you looking for a meaningful way to give back to your community?

Citizens Advice Edinburgh is looking for a Volunteer Trustee to join our Board.

Whether you have experience in local or national government, leadership, finance, HR, law, business, public services or the voluntary sector, or you have your own lived experience of using Citizens Advice, we would love to hear from you.

We are especially encouraging applications from people who are:
🏳️‍🌈 Part of the LGBTQ+ community
🌍 From ethnically diverse backgrounds
♿ Living with a disability or long-term health condition
🌱 Under the age of 30

Your perspective could help ensure our Board reflects the diverse communities we serve across Edinburgh.

📍 You should live or work in Edinburgh or the surrounding area.
📅 Closing date: Monday 6 July

Find out more and apply: www.citizensadviceedinburgh.org.uk/volunteering

💷 Over £5 million secured for patients, carers and staff across NHS LothianWe are delighted to see the impact of the Hos...
17/06/2026

💷 Over £5 million secured for patients, carers and staff across NHS Lothian

We are delighted to see the impact of the Hospital-Based Advice Service, delivered by Citizens Advice Edinburgh in partnership with NHS Lothian and NHS Lothian Charity.

Our advisers work directly within healthcare settings, helping people access benefits, manage debt, address housing issues and maximise their income at times when ill health can place significant pressure on finances.

Together, the service has now helped secure more than £5 million in financial support for patients, carers and NHS staff across NHS Lothian.

This milestone demonstrates how timely advice can improve financial security, reduce stress and support better health and wellbeing outcomes for individuals and families.

A huge thank you to our dedicated advisers, NHS colleagues and partners whose collaboration continues to make a real difference every day.

Read the full case study:
https://nhslothiancharity.org/case-study/hospital-based-advice-service/

Could you help shape the future of advice services in Edinburgh?Citizens Advice Edinburgh is looking for a new Volunteer...
09/06/2026

Could you help shape the future of advice services in Edinburgh?

Citizens Advice Edinburgh is looking for a new Volunteer Trustee to join our Board and help guide a charity that supports thousands of people each year with issues such as housing, benefits, debt and employment.

We're particularly keen to hear from people with experience in leadership, governance, local government, public services, business, finance, HR, law or community organisations.

This is a rewarding opportunity to use your skills, make a real difference in your local community, and support social justice across Edinburgh.

📍 Applicants must live or work in Edinburgh or the surrounding area.
📅 Closing date: 6 July

Interested? Find out more about the role here: https://www.citizensadviceedinburgh.org.uk/volunteering

Send your CV and a short cover letter to:
[email protected]

Looking for a role where your experience really makes a difference?We’re hiring an Advice Services Manager (Welfare Righ...
27/03/2026

Looking for a role where your experience really makes a difference?

We’re hiring an Advice Services Manager (Welfare Rights) at Citizens Advice Edinburgh.

This is a chance to lead meaningful services across the city — supporting a skilled team, guiding complex welfare rights work, and making a real impact in people’s lives.

💼 £38,000 salary
🌴 35 days annual leave
📈 7% pension

If you’re ready to step into a role with responsibility, purpose, and real social value — we’d love to hear from you.

👉 Find out more and apply: www.citizensadviceedinburgh.org.uk/no-vacancies

Did you know? You may be entitled to major reductions on Council Tax, lowering your cost of living. Pop in for a chat at...
04/03/2026

Did you know? You may be entitled to major reductions on Council Tax, lowering your cost of living. Pop in for a chat at any of our bureaus and get help with your Council Tax, or check out this website link: www.cas.org.uk/counciltaxhelp.
Our advisers always offer impartial, confidential and free advice!


Worried about Council Tax? You’re not alone and you don’t have to figure it out yourself.We can help you check if you’re...
18/02/2026

Worried about Council Tax? You’re not alone and you don’t have to figure it out yourself.
We can help you check if you’re entitled to a reduction, discount or exemption. A short chat
could save you money every month.

We want to raise awareness around Council Tax debt and the reductions people are entitled to. Pop in for a chat at any o...
12/02/2026

We want to raise awareness around Council Tax debt and the reductions people are entitled to. Pop in for a chat at any of our bureaus and get help with your Council Tax, or check out this website link: www.cas.org.uk/counciltaxhelp.
Our advisers offer impartial, confidential and free advice!


Come to one of our drop-in sessions if you need any help from our advisors. Our advice covers all areas of life and is a...
11/02/2026

Come to one of our drop-in sessions if you need any help from our advisors. Our advice covers all areas of life and is always free and impartial.
citizensadvicebureau

80,000 hours — that’s over 3,000 days worth of hours used to help clients! Our volunteers are fully trained to help with...
11/02/2026

80,000 hours — that’s over 3,000 days worth of hours used to help clients! Our volunteers are fully trained to help with all sorts of problems. To find out more about volunteering with us, head to: https://www.citizensadviceedinburgh.org.uk/volunteering (also accessible through link in bio)
citizensadviceedinburgh

Address

58 Dundas Street
Edinburgh
EH36QZ

Opening Hours

Monday 9:30am - 4:30pm
Tuesday 9:30am - 4:30pm
Wednesday 9:30am - 4:30pm
Thursday 9:30am - 4:30pm
Friday 9:30am - 4:30pm

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