FHASS Floating Support Services

FHASS Floating Support Services Floating Support is to improve and enhance the independent living skills of people at risk of experiencing homelessness and/or tenancy breakdown.

Floating Support is provided to people in their own homes and we look to support you from becoming homeless. We provide:

• A support package that will be tailored
to your individual needs

• Help you to maintain independence in your own accommodation

• In the event of homelessness, assist the individual/family in finding appropriate accommodation

• Can help signpost you to other se

rvices and advocate on your behalf

• Can provide a flexible approach, allowing you to return to the service if require further help


Support and assistance will be offered in terms of:

• Practical living skills e.g. cooking, budgeting, shopping, cleaning, personal hygiene
• Providing advice on bills and debts e.g. rent, gas, electricity, telephone, oil, catalogues, credit cards
• Social skills and confidence building
• Encouraging community involvement
• Setting up a home
• Housing issues

Links to more specialised services is if required
• Advocacy and accompaniment to agencies

• Social Security Benefits
• Family & Social Relationships
• Monitoring health & Well-being
• Leisure and recreational activities
• Employment/Training/Education
• Ensuring you know who to contact in an emergency or an out of hours situation

When the support is no longer required, the support floats off to another person who needs it. The support can return if you need it again.

14/05/2026

Digital Switch Over 📞☎️

Fermanagh and Omagh District Council is sharing information from BT regarding the UK’s traditional landlines, which are switching off by January 2027.

BT advises that most people can switch at no extra cost and keep the same number and phones. Some older and vulnerable people may need extra support to get ready.

BT’s campaign urges everyone to act when contacted. Ignoring the switch could mean disruption to vital services.

Please check in with older friends, family, or neighbours and make sure they know what to expect and feel confident about switching.

ℹ️ For more information click the link below:
🔗 https://bit.ly/49hv4F9
📞 Or call 0330 1234 150

01/05/2026

I have had people get in touch recently after getting issued with a notice to quit from their landlord, mainly because the landlord is selling the property

I know this can be really stressful, especially if you are unsure about what to do next or what help might be available through NIHE

If this is something you or a family member are dealing with, you are welcome to get in touch

We can talk through your options and sometimes even having a chat about it can make things feel a bit clearer♥️

The team all set up for a fun and informative day at the ARC Fitness Health Fest 2026. Hope to see you all there.
22/04/2026

The team all set up for a fun and informative day at the ARC Fitness Health Fest 2026. Hope to see you all there.

14/04/2026

I will be holding a housing advice clinic on Wednesday 15th April 11-1pm in the Foyle jobs and benefits office ❤️

12/03/2026

Hi everyone 👋
I will be holding a housing advice clinic in the Dungiven library Friday 13th March 11-1pm ❤️

11/03/2026

📢REFER TO SLATE TODAY📢
We currently have some availability!
These will not last long so if you meet the requirements below send us your referral and we can arrange your assessment.
-Are you or do you know someone who is Homeless or at the risk of becoming homeless?
-Aged 16-25 years old?
-Full duty applicant with Northern Ireland Housing Executive?
You can find our referral forms @ https://www.shelterni.org/slate/resources
or contact our office directly
SLATE Project
028 8226 7010
[email protected]

04/03/2026

NEW CONTACT INFORMATION
We have a new telephone number and general email address.
Bear with us, whilst we integrate the new system, and if you can't get through leave a voicemail and we will get back to you
Thanks everyone

04/03/2026

We are proud to share some feedback from people who have used the First Housing Advice Service.

Lately at clinics, I am meeting more and more people who are feeling overwhelmed by the housing crisis. It’s tough out there, and sometimes people just need a bit of clarity or someone to talk things through with.

If you are in Derry/Londonderry, Strabane, Limavady or Dungiven and you are feeling unsure about your housing situation, you’re very welcome to get in touch.

I can offer advice, short-term support where needed, and if longer-term help would be beneficial, I can refer into our floating support service.

Sometimes just knowing you have someone to speak to and help you work through your options can make things feel a little more manageable.

Support is there if and when you feel ready to reach out ♥️

02/03/2026

Address

23 Bishop Street
Derry
BT486PP

Opening Hours

Monday 9:30am - 5pm
Tuesday 9:30am - 5pm
Wednesday 9:30am - 5pm
Thursday 9:30am - 5pm
Friday 9:30am - 4pm

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