Dove House Advice Services

19/06/2026

New scams are happening across popular social media platforms.

Communities NI, Department for Work and Pensions - DWP or the UK Government:

• will NEVER charge a fee for benefit services or to get benefit payments, including Universal Credit advance payments
• will NEVER contact you via a social media platform
• will NEVER ask for payment by text or email
• will NEVER ask you to pay money into a bank account that is not yours
• will NEVER ask for any of your private log in details, for example to your Universal Credit online account or online banking.

Always make sure you access the official www.nidirect.gov.uk or www.GOV.uk website before sharing any personal information when claiming or managing your claim online.

If you see or receive anything suspicious about benefit claims, payments and bank details:
• you can report any concerns to www.actionfraud.police.uk
• you can forward a suspicious text for free to 7726 and your mobile network provider will investigate it, and
• you can speak to your local Jobs & Benefits office or benefit branch.

19/06/2026

We look forward to meeting you all at this event today Dove House Advice Services

17/06/2026

15/06/2026

Everyone at Creggan Neighbourhood Partnership would like to thank Bob for his dedication and support during his time as Dove House’s Advisor based at Creggan Neighbourhood Partnership.

As Bob moves on to be based full-time at Dove House, we wish him every success in this next chapter and thank him for the positive impact he has made within our community. We look forward to continuing our partnership with Dove House Meenan.

Best wishes, Bob, from everyone at Creggan Neighbourhood Partnership.🙌

15/06/2026

Our Drop in service

NOW EVERY TUESDAY & THURSDAY 9-12:30

Need help with your benefits, have a general benefit query, need us to make a quick call on your behalf or to complete a HC1/blue badge application

**please note we will not be able to complete forms such as PIP,DLA,UC, Capability for Work forms during these drop in sessions- give us a call to arrange an appointment if you need help with these forms 02871 269327

15/06/2026

📢 Service Update – Waterloo Place and Richmond Chambers offices have relocated to Carlisle House

Staff from our Waterloo Place and Richmond Chambers offices in Derry/Londonderry will now be working from our new premises at Carlisle House, Carlisle Road.

If you usually visit or attend Waterloo Place or Richmond Chambers you should now call to Carlisle House instead.

Our Waterside and Collon Terrace offices continue to operate as normal with the aim of moving into Carlisle House at the end of the month.

Whether you’re looking for housing advice, making an enquiry, or accessing support, please visit any of our offices and speak with our friendly staff.

08/05/2026