11/18/2025
We want to take a moment to speak directly and openly to everyone who has been waiting on an order from us.
First, every current order will be shipped or delivered the week after Thanksgiving. No exceptions. No excuses. Just our commitment to you.
We know some of you are frustrated. We hear you. Ability Tech is still a tiny, family-run operation working out of a small garage during weekends, building every single piece of equipment by hand, one at a time. Our “made to order” model helped keep prices low and quality high… but it also meant that when demand suddenly spiked this fall, it stretched us far beyond our normal capacity.
We feel your discomfort, truly. These aren’t just products to us. They’re pieces of independence and joy for individuals who deserve the best. And delays, even for good reasons, never sit well with us.
Because of this, we’re making a major change moving forward:
Starting next year, we will produce a limited stock of equipment. When it’s gone, it’s gone for the year.
This lets us build ahead, guarantee faster shipping, and avoid long back-orders. Once we’re finally able to expand beyond our little garage, we’ll revisit this, but for now, this is the most responsible way to honor your time and trust.
For schools, programs, and organizations needing bulk orders, we will still take custom orders outside the normal stock. If you need 3+ units for a program, we’ll block out production time specifically for you.
We are learning, growing, and doing everything we can to take care of every individual and every partner who believes in the mission behind Ability Tech. Thank you for the grace, the patience, and the continued support as we work toward expanding and serving you better.