10/28/2026
An insurance denial doesn't always have to be the end of the conversation.
Last Friday, HCHANJ welcomed Amy Fulton, Vice President of FGA Receivables Management, for "Appealing to Insurance’s Better Nature"—a helpful look at provider rights when navigating authorizations, denied claims, and retroactive changes in insurance coverage.
From distinguishing technical and clinical denials to understanding continuity-of-care protections and when to escalate an appeal, Amy walked attendees through state and federal regulations and strategies providers can use to advocate for appropriate payment.
Real-world scenarios and questions from participants helped connect those regulations to the challenges home care and hospice agencies face every day.
Thank you to Amy for sharing her expertise, and to everyone who joined the conversation!
Expert-led education, practical resources, and opportunities to learn from industry peers are just a few of the benefits of HCHANJ membership. Learn more at homecarenj.org.