What are the opening hours?

Monday 10am - 5pm Tuesday 10am - 5pm Wednesday 10am - 1pm Thursday 10am - 5pm Friday 10am - 5pm

New Forest Disability Information Service

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New Forest Disability Information Service

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ℹ️ We provide free, impartial information and confidential advice to people of any age who are affected by disability.

We also sell mobility and disability equipment.
🕥 Monday-Friday 9.30am-4.30pm
📍Covering the New Forest District Council area Providing free, impartial, confidential information and advice to those of any age affected by disability throughout the New Forest and surrounding area. We advise upon and sell a range of new and lightly used donated living aids and mobility equipment. A speaker is available for clubs and groups etc, we do not have a fixed fee, however a donation is very welcome. Fee paying services;
Training in disability related subjects e.g welfare benefits, disability discrimination, disability awareness.

30/10/2026

Did you know that our experienced team can advise you on the Blue Badge scheme and applications?

The Blue Badge scheme is designed to help people with severe mobility problems, registered blind, those with severe disabilities in both arms, or those who will suffer considerable psychological distress when walking, by allowing them to park close to shops, public buildings and other places they may wish to visit.

Take a look at our Information Sheets at: https://newforestdis.org.uk/information-and-advice/

and if you'd like a chat, get in touch on 01425 628750, email [email protected].

30/10/2026

Do you have any questions about mobility or living with any form of disability? Would you like some free advice and information, including about welfare benefits, blue badges and home adaptations?

Come along to our FREE Advice Hub! This week we'll be at:

💚 At Hythe Library from 2-4pm on Monday 2 November
💚 At Lyndhurst Community Centre from 10am-12pm on Tuesday 3 November
💚 At Testwood Baptist Church from 10-11.30am on Wednesday 4 November
💚 At Totton and Eling Community Centre from 12-2pm on Wednesday 4 November
💚 At the Coates Centre, Oakhaven Hospice in Lymington from 10am-12.30pm on Wednesday 4 November
💚 Our office at 6-8 Osborne Road in New Milton is open Monday - Friday from 9.30am to 4.30pm.

Drop in for advice, support, guidance and help about anything related to disability - we're here to help you.

Find out more about our charity and how we can help at: https://newforestdis.org.uk/

Hythe Library - Hampshire County Council Oakhaven Hospice
Lyndhurst Parish Council
Totton & Eling Town Council

17/10/2026

♿ Did you know there are local disability advice hubs across the New Forest?

The New Forest Disability Information Service runs regular pop-up advice hubs in towns across the area, offering a friendly place to ask questions and find information about disability-related issues.

Whether you're looking for advice for yourself, a family member or someone you care for, these sessions are an opportunity to drop in and have a chat.

📍 Pop-up hubs take place in Lymington, Lyndhurst, Hythe, Totton and Ringwood.
There's no need to travel far to find helpful information and support.

👉 Find out more about the service and see upcoming dates and locations via the links in the comments.

10/10/2026

Are you looking for walking aids or other mobility equipment?
Come and take a look at the great range of items in our shop!

Our charity shop stocks new and donated mobility and disability related items - and our wonderful volunteers are always on hand to help and provide guidance. All profits help our charity to support people living with disability in the New Forest.

Find us at 6 Osborne Road, New Milton BH25 6AD (next to the water tower car park). If there's something in particular you're looking for, give us a call on 01425 628750.

09/10/2026

This coming week, we will be holding our FREE advice hubs in Lymington, Ringwood, Totton and Testwood:

💚 At Lymington Community Centre Café from 10am-12pm on Monday 12th October.
💚 At Ringwood Library from 10am-12pm on Tuesday 13th October
💚 At Testwood Baptist Church from 10-11.30am on Wednesday 14th October
💚 At Totton and Eling Community Centre from 12-2pm on Wednesday 14th October.
💚 Our office at 6-8 Osborne Road in New Milton is open Monday - Friday from 9.30am to 4.30pm.

Drop in for advice, support, guidance and help about anything related to disability - our experienced advisors are here to help you.

The Lymington Centre - The Community Centre
Ringwood & Fordingbridge Libraries - Hampshire County Council
Testwood Baptist Church
Totton & Eling Town Council

08/10/2026

Everyone at New Forest Disability Information Service is absolutely thrilled to have been shortlisted as a FINALIST in New Forest Business Partnership's Brilliance in Business Awards 2026!

⭐ We are a finalist in the New Milton Advertiser and Lymington Times Award for Charity of the Year! ⭐

Since 1998, our charity has provided FREE information and advice to anyone in the New Forest area affected by any disability. We also have an equipment shop, selling new and donated items that can assist people living with mobility or disability challenges. Our mission is to empower people living with disabilities in the New Forest and its surrounding areas, to enable them to lead active and fulfilling lives integrated in society.

The winner of the award will be announced in December - our staff and volunteers have fingers crossed! 🤞🤞

New Milton Advertiser & Lymington Times New Forest Business Partnership

08/10/2026

We are delighted that Citizens Advice will be joining us at our Local Advice Hub at Lyndhurst Community Centre on Tuesday 20th October. Drop by between 10am to 12pm.

The NFDIS team will be on hand, as ever, to provide FREE independent, confidential and impartial information and guidance on any disability or mobility-related questions.

And the Citizens Advice team can help you with FREE independent, confidential, and impartial information and guidance to help you solve money, legal, consumer, and everyday problems.

Lyndhurst Parish Council Lyndhurst Community Centre

03/10/2026

Join our team! Would you like to give the gift of time to support our charity?

We are seeking Volunteer Information Officers at our office and shop in Osborne Road, New Milton.

Our Volunteer Information Officers help us by welcoming people to our office and shop, and by providing high-quality information, advice, and guidance for disabled people, their families, carers, professionals, and the wider community.

The role supports our mission to empower individuals affected by disability to lead active and fulfilling lives by helping them make informed choices through accessible, impartial, friendly, and non-judgemental assistance.

To find out more, including how to apply, please visit: https://newforestdis.org.uk/join-our-team/

03/10/2026

Many disabilities are invisible.

If you are living with disability or mobility challenges, drop in to our Advice Hub that visits towns around the New Forest every week.

We are a charity that is here to help you, with guidance, assistance and advice free of charge. Come and talk to our expert advisor about...

👉 Disability related benefits - Do you quality? Do you need help with applying?
👉 Mobility and disability equipment
👉 Independent living
👉 Access to local grants and supports
👉 Guidance and information

Next week, we will be holding our FREE advice hubs in Hythe, Lyndhurst, Totton and Testwood:

💚 At Hythe Library from 2-4pm on Monday 5th October
💚 At Lyndhurst Community Centre from 10am-12pm on Tuesday 6th October
💚 At Testwood Baptist Church from 10-11.30am on Wednesday 7th October
💚 At Totton and Eling Community Centre from 12-2pm on Wednesday 7th October
💚 Our office at 6-8 Osborne Road in New Milton is open Monday - Friday from 9.30am to 4.30pm.

Drop in for advice, support, guidance and help about anything related to disability - we're here to help you.

Find out more about our charity and how we can help at: https://newforestdis.org.uk/

Hythe Library - Hampshire County Council
Lyndhurst Community Centre
Testwood Baptist Church

02/10/2026

Come and find out more about New Forest Disability Information Service at our AGM!

You are cordially invited to attend the Annual General Meeting of New Forest Disability Information Service, taking place on Tuesday 17th November 2026 at the New Milton Hub (formerly New Milton Memorial Hall) in Whitefield Road, New Milton BH25 6DE.

The meeting will start at 2pm and will follow the agenda below.

Agenda
Welcome and apologies for absence
Approval of minutes from the previous AGM
Chair’s report
Treasurer’s report and presentation of annual accounts
Chief Executive’s report
Appointment/re-election of trustees
Appointment of independent examiner/auditor
Any other business
Close of meeting
Everyone is welcome, we look forward to welcoming you.

Address

6 Osborne Road
New Milton
BH256AD

Opening Hours

Monday	10am - 5pm
Tuesday	10am - 5pm
Wednesday	10am - 1pm
Thursday	10am - 5pm
Friday	10am - 5pm

Telephone

+441425628750

Website

http://www.newforestdis.org.uk/

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