Magenta Living

14/06/2026

🌸 Magenta in Bloom 2026 is here! 🌸

It’s garden competition time and we’re inviting all our green-fingered customers to take part 🌿

Whether you’ve got a colourful back garden, a well-kept front space, hanging baskets, or help look after a shared garden - we’d love to see it.

🌼 Prizes up for grabs:
9 x £150 B&Q vouchers for winners
16 x £50 B&Q vouchers for runners-up

📅 Closing date: Friday 14th August 2026🏆
Winners will be announced at an awards event in September

Visit our website to find out more and submit your entry > https://www.magentaliving.org.uk/magenta-in-bloom-2026/

Good luck! 🌱✨

12/06/2026

🐾 Have your say on our Responsible Pet Policy

We’re reviewing our Responsible Pet Policy and would really value your feedback.

Pets can have a really positive impact on wellbeing, and we want to support customers who wish to keep them, provided they are well looked after and mindful of those around them.

This policy explains how we approach things like requesting permission to keep a pet, what responsible pet ownership looks like, and how we manage situations where pets may cause disruption.

Your feedback will help us make sure the policy is clear, fair and reflects the needs of our customers and communities

💬 The survey only takes a few minutes and is completely anonymous.
• Survey opens 12th June
• Survey Closes 26th June

To complete the survey log in or sign up to Magenta Voice 👉 https://magentavoice.org.uk/

08/06/2026

🚨 Last few days to enter!

To celebrate our new website, we’re giving away 20 x £20 Amazon vouchers 🎁

We’ve hidden 6 emoji waves across different pages of our website – find them all and you could be in with a chance of winning!

How to enter:
✔ Find all 6 emoji waves
✔ Tell us the pages where you found them
✔ Submit your entry with your name, address and email

⏳ Entries close at 11:59pm on Friday 12th June

Think you’ve found them all? 👀

Visit our website to enter 👉 https://www.magentaliving.org.uk/website-launch-competition/

08/06/2026

A quick update from our Contact Centre 📞

Our teams are currently experiencing a high volume of calls ⏳, and we’re working hard to support everyone as quickly as possible.

Many non‑emergency repairs can be reported through MyMagenta, our customer portal 💻 - meaning you can log repairs and book an appointment at a time that suits you. It’s quicker, easier, and only takes a couple of minutes.

If you haven’t used MyMagenta before, it’s an easy way to stay on top of everything to do with your home 🏡

Find out more here 👇�https://www.magentaliving.org.uk/mymagenta-info/

05/06/2026

Have your say on our draft Unreasonable Customer Behaviour Policy 💬

We’re reviewing our Unreasonable Customer Behaviour Policy, and the draft is now open for customer consultation.

This policy explains how we manage unreasonable behaviour and support a fair, consistent approach to customer contact. Because this policy affects how we manage interactions, it’s important it’s clear, fair and easy to understand, and that it reflects the needs of our customers and communities.

🗣️ Your feedback will help shape the final policy.

Take part in a short, anonymous survey on Magenta Voice 👇

Sign up or log in to Magenta Voice to complete the survey, or visit our website to find out more > https://magentavoice.org.uk

📅 Survey opens: Friday 5th June 2026
📅 Survey closes: Friday 19th June 2026

04/06/2026

Have you explored our new website yet? 👀

We’ve made it easier for you to find information, access services and get things done, all in one place.

Featuring some of the people who helped bring it to life, this video explores our new website and portal, improved to make everyday tasks simpler and easier to manage.

Hear from Magenta customer Ray, who was involved in website testing, sharing his experience too.

Watch the video to learn more 👇

Visit our new website here > https://www.magentaliving.org.uk/

03/06/2026

Your voice matters 💬

Our latest Magenta Voice round up is live on our website – take a look at how customer feedback is shaping services, policies and community projects.

Join Magenta Voice to have your say, take part in surveys, and help influence what we do. It’s quick, free, and you’ll be entered into our monthly prize draw too 🎉

Head to our website to read more and sign up 🔗 https://www.magentaliving.org.uk/news/magenta-voice-latest-round-up/

30/05/2026

Have you visited our new website? ✨

Using your feedback, we’ve made it easier to find what you need, access services and get things done online - across all your devices 📱

Take a look here 👉 https://www.magentaliving.org.uk/

29/05/2026

Through Operation EVOLVE, we’ve been working alongside partners to take action - from tackling organised crime to improving neighbourhoods and supporting residents.

Over the past three years, partners have worked together to deliver real change, including:
✔️ Over £2 million of drugs seized
✔️ More than 1,700 arrests
✔️ Over 140 weapons removed
✔️ Crime reduced by 12.6% across key areas

At Magenta Living, we’re proud to be part of this work - supporting local initiatives and working closely with residents to address the issues affecting their neighbourhoods.

As Paul Robinson, Community Safety Manager at Magenta Living, said:
“Working in partnership is central to everything we do, and Operation EVOLVE shows what can be achieved when organisations and communities come together.”

From supporting community-led initiatives to chairing local problem-solving groups, this joined-up approach is helping create safer, stronger places people can feel proud to call home 💜

If you’re experiencing anti-social behaviour, you can report it to us here:
🔗 https://www.magentaliving.org.uk/your-home/anti-social-behaviour/anti-social-behaviour-reporting-form/ or call our Contact Centre on 0808 100 9596.

If you have information about crime, contact Merseyside Police on 101 or report anonymously via Crimestoppers on 0800 555 111.

28/05/2026

There's still time to apply to be part of the Woodchurch Neighbourhood Board - see below for further details and how to apply 👇🏼

🚨 One week left to apply to Woodchurch neighbourhood board🚨

📢 Reminder: Neighbourhood board applications are open!

Our Pride in Place Board is looking for passionate local people who care about our community and want to help shape the future of Woodchurch.

This is a real chance for the Woodchurch community to have their voices heard and play a direct role in creating positive change.

👉Apply now and get involved: https://www.wirral.gov.uk/community-and-neighbourhoods/pride-place.