17/08/2026
Being a member of Marine Rescue Queensland is not just about driving boats - there are roles for radio operators, asset coordinators, base secretaries, maintenance crews, training coordinators, and many more. Some of our crew at MRQ VP never set foot on a boat, but are valued just as highly as our most experienced skippers; and the experience gained volunteering with MRQ is often highly valuable in our non-volunteer professional roles.
One of the more critical roles is the front-line coordination and response capabilities of an after-hours coordinator. Bases across Queensland have teams on-site during high activity times such as weekends and public holidays, but generally rely on after-hours crews to respond outside of these times; it is the role of the after hours phone holder to assess and respond to incidents, potentially on a 24x7 basis - coordinating crew response, and if required, contacting emergency services for follow-on assistance.
Today, we're highlighting Nev's shift. Nev shies away from the limelight, but during this activation, he successfully juggled a lot of moving parts, showed sound and professional judgement, decision making and communication, and very probably saved a life through his effective coordination of the response. We post this incident not to embarrass Nev, but to highlight some of the wide range of incidents that can require MRQ involvement.
The after-hours phone received a call from a skipper on a small trailorable vessel anchored near Peel Island on Tuesday just past 6pm.
They indicated that a fish that they had eaten turned out to be a puffer fish, and were concerned for their life.
NOTE: Puffer fish are endemic to Moreton Bay. There are several types, including the "Smooth puffer", the "Spiky puffer", and the less common larger "Smooth golden puffer". Some are very obviously puffer fish - slimy, big teeth, and inflate on capture. Others look a little more like a 'normal' edible fish to those unfamiliar with the species. Puffers are EXTREMELY poisonous, and carry "tetrodotoxin", a neurotoxin significantly more potent than cyanide, that can be lethal in small quantities if not treated. Although no known antidote exists, respiratory support and active supportive care will allow the toxin to work it's way through the body.
Nev, recorded the following chain of events. Some details have been redacted for privacy reasons. Some extra information has been added.
* Attempted to contact QPS at White Island.
* Called 000 and requested Police assistance.
* Transferred to QPS Maroochydore and provided details of the emergency.
* WhatsApp Alert sent to MRQ Victoria Point after hours crew
* After-hours skippers Danny and Ryan respond to alert, and started heading to base.
* Tasked another MRQ member to begin entering activation details into our online system in preparation for launch.
* Contacted VMR Raby Bay and advised them to stand by for a possible emergency medivac.
* Re-contacted caller, who was extremely concerned for their life, stating, “I’m going to die.”
* Contacted by QPS Redland Bay, who requested MRQ Victoria Point activation, and advised that an ambulance would meet the crew at the base.
* Updated after-hours response crew.
* QPS Redland Bay was advised that we had a crew activated.
* Received a call from Queensland Ambulance Service advising that an ambulance was on its way.
* Raby Bay advised they have a Medivac vessel at the ready and crewed.
* Subsequently received advice that the ambulance had been diverted to Raby Bay.
* Contacted QPS again and provided a SITREP.
* Received advice from QPS that Raby Bay VMR had launched a medivac.
* Issued STAND DOWN for after-hours crew. VP crew remained on standby at base in case the shallow-water capable VP31 was required for retrieval of target or vessel.
* Continued monitoring communications and the patient's progress.
* Raby Bay advised that the patient was in a land ambulance departing their base for hospital.
* At 19:35, all crew involved from VP stood down, and returned to normal monitoring duties.
A night in the life of a MRQ after-hours coordinator.
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