Independent Glass Association

Independent Glass Association To serve as an advocate for independent automotive glass service providers and their trading partners
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The IGA was incorporated as a not-for-profit trade association in 1995 and was formed to help independent glass dealers (automotive and architectural) compete with the national chains (networks). As one loud voice, the IGA can represent our members' interests to insurance companies, legislative bodies, networks, suppliers, or any other entity that may affect business. The IGA also provides program

s and services that will insure the success of independent glass dealers nationwide so that the business can be passed down to many generations to come.

🚨 IGA INDUSTRY ALERT: STATE FARM’S NEW 2026 AGREEMENTIndependent auto glass shops need to pay close attention to State F...
08/19/2026

🚨 IGA INDUSTRY ALERT: STATE FARM’S NEW 2026 AGREEMENT

Independent auto glass shops need to pay close attention to State Farm’s new Offer & Acceptance Agreement, effective September 1, 2026.

👉 Learn more and review the IGA Industry Bulletin:
www.iga.org/statefarm26

The IGA compared the new agreement to the 2025 version and found several important changes that could directly affect how shops operate, including:

🔴 Repair language changed from “consider repair” to “must provide” and complete repair when deemed appropriate.

🔴 Service Centers may now be expected to provide both installation AND repair services.

🔴 If a referred job cannot be completed, the agreement now directs the shop to notify the Program Administrator for cancellation and reassignment.

🔴 Shops must now have recalibration capabilities on-site or “readily available.”

🔴 Pre-scan, post-scan and recalibration reports must now be retained and provided to the insurer upon request, yet the agreement does not establish separate compensation to auto glass shops for performing those scans.

🔴 The agreement continues to require pre- and post-work vehicle images, even though, to IGA’s knowledge, there is currently no routine State Farm/Safelite image collection process being imposed on shops.

And while the agreement references ANSI, FMVSS and AGRSS, simply putting safety standards into a contract is not the same as independently verifying or enforcing compliance.

This is exactly why shops cannot treat these agreements as just another network form to click through.

Read it. Understand it. Know what you are agreeing to.

👉 Learn more and review the IGA Industry Bulletin:
www.iga.org/statefarm26


🚨 CALIFORNIA AUTO GLASS SHOPS - THIS IS THE MOMENT TO SHOW UP. 🚨👉 www.iga.org/sb988Hi, I am Jason Ludke (jason@iga.org) ...
08/14/2026

🚨 CALIFORNIA AUTO GLASS SHOPS - THIS IS THE MOMENT TO SHOW UP. 🚨

👉 www.iga.org/sb988

Hi, I am Jason Ludke ([email protected]) with the IGA board of directors, and I'm writing this to tell you SB 988 has cleared Assembly Appropriations and is now headed to the California Assembly Floor. That means the bill is very close to a final Assembly vote!

💣 And unless California’s independent auto glass shops show up in massive numbers right now, this bill can pass.

The Independent Glass Association and Gary Hart have spent months working through the legislative process, submitting amendments, appearing before committees, and asking lawmakers to protect consumer choice, independent businesses, and fair competition.

Legislators themselves have raised concerns about:

⚠️ Insurer and preferred-network control
⚠️ Steering and consumer choice
⚠️ The ability of independent shops to compete
⚠️ The impact on small businesses

Senator Grayson repeatedly committed during public hearings to continue working with the opposition and independent shops.

Those issues remain unresolved, and the bill is now on the Assembly Floor.

This is widely supported by Safelite and insurance interests. Independent shops cannot expect somebody else to fight this fight for them.

🔥CALIFORNIA SHOPS.....STEP UP!

We have made it simple. Go to:
👉 www.iga.org/sb988

Send your message to the California Assembly and tell legislators, It takes only a few minutes. If you own or operate an independent auto glass shop in California, your legislators need to hear from you

NOW! Not tomorrow. Not after it passes. Right now.

One shop sending a message matters. Dozens matter more.

Hundreds of California independent shops showing up at the same time cannot be ignored.


🛡️ THE INDEPENDENT FRONTLINEOver the past week, we’ve introduced you to the men and women who make up the Independent Gl...
08/13/2026

🛡️ THE INDEPENDENT FRONTLINE

Over the past week, we’ve introduced you to the men and women who make up the Independent Glass Association Board, independent shop owners, operators, educators, advocates, and industry leaders who have chosen to give their time and experience back to this industry.

💪 Nine voices. One mission: Protecting, educating, and growing independent auto glass!

The IGA has always stood for the interests of independent auto glass businesses, and that commitment is stronger today than ever.

💯 We don’t answer to insurance companies.
💯 We don’t answer to networks.
💯 We don’t answer to corporate consolidators.

‼️ We answer to independent glass shops.

Across North America, our board stands united in bringing independent shops the advocacy, education, resources, relationships, and real-world solutions they need to compete, strengthen their businesses, and grow.

⚖️ Advocacy & Legislation: Fighting for fair markets and protecting independent businesses.

🛡️ Training & Safety: Raising standards, advancing education, and putting safe installations first.

📈 Business Growth & Strategy: Helping shops operate smarter, scale responsibly, and build stronger companies.

📣 Marketing & Communications: Giving independents a stronger voice and helping shops tell their own stories.

🤝 Industry Solutions: Identifying real problems and building practical solutions for the people operating independent shops every day.

Different backgrounds. Different specialties. Different regions. But when it comes to protecting the future of the independent auto glass industry, we stand together.

This is your board. This is your association. This is The Independent Frontline!

📧 [email protected]

08/12/2026

The IGA Whole Shop Showdown at Auto Glass Week 2026 Co-Sponsored by Auto Glass University

👉 Sign up now: iga.org/showdown

Think you know what it takes to run, work in, and understand the whole auto glass shop?

The IGA Whole Shop Showdown is coming to Auto Glass Week 2026 at the Independent Glass Association booth. Contestants will go head-to-head answering questions covering shop operations, customer service, technical knowledge, safety, and real-world auto glass know-how.

🎤 Hosted by Heather Grubbs
🤝 Co-Sponsored by Auto Glass University
📍 IGA Booth #1220
📅 Friday, August 28, 2026
⏰ 3:00 PM–5:00 PM CT
✅ Check-In: 2:45 PM CT

Think you can handle the buzzer?

👉 Sign up now: iga.org/showdown


MEET THE INDEPENDENT FRONTLINE: Stuart Weatherman ... THE BRAND EVANGELIST👋 Meet Stuart Weatherman, IGA Board Member and...
08/12/2026

MEET THE INDEPENDENT FRONTLINE: Stuart Weatherman ... THE BRAND EVANGELIST

👋 Meet Stuart Weatherman, IGA Board Member and The Brand Evangelist.

Stuart is with Diamond Auto Glass in Northern Arizona, bringing years of hands-on auto glass industry experience together with a strong understanding of sales, customer acquisition, marketing, branding, and day-to-day shop operations. His connection to the independent auto glass industry runs deep: as far back as 2008, Stuart was serving as president of the American Auto Glass Alliance and working with the IGA on programs designed to help independent shops answer calls, schedule work, and close more sales.

Some people know how to run an auto glass shop. Others know how to build a brand, create demand, close the sale, and turn a shop into a business people remember.

His experience extends well beyond installation and shop management into the business-building side of the industry; developing a recognizable brand, creating an effective marketing presence, generating calls and opportunities, and converting those opportunities into customers. Diamond Auto Glass has also been featured as a client in auto-glass-specific digital marketing efforts, reinforcing Stuart's hands-on experience with modern customer acquisition and online brand growth.

Have a question about:

🛠️ Shop Operations & Running the Business
📣 Marketing Your Auto Glass Company
💎 Building a Stronger Local Brand
💰 Increasing Sales & Closing More Jobs
🎯 Customer Acquisition & Lead Generation
📈 Growing Your Market Presence
🚀 Making Your Shop Stand Out from the Competition

Ask Stuart. Stuart is the IGA's go-to board member for independent shops throughout the Southwest and California, but like every member of the Independent Frontline, his door is open to independents anywhere who need another shop owner's perspective.

📧 [email protected]

The IGA isn't here just to represent independent shops.

We're here to connect them with people who have actually done the work.

Meet the IGA Board: Zack Simonsen ... The Scale StrategistBuilding a successful auto glass shop is one challenge. Buildi...
08/11/2026

Meet the IGA Board: Zack Simonsen ... The Scale Strategist

Building a successful auto glass shop is one challenge. Building a business that can grow beyond a single location, and operate successfully without the owner having to touch everything, is another.

Zack is an Independent Glass Association Board Member, owner of Precision Auto Glass, and founder of Glasswise, where he works with auto glass business owners on scaling, systems, profitability, leadership, and long-term growth. Zack started Precision Auto Glass in 2008 during the recession and has since grown the company to more than 30 employees, multiple physical locations, and a fleet of mobile service vehicles.

His experience isn't theoretical. Zack has spent nearly two decades building an auto glass company, developing the processes, people, marketing, and management systems necessary to expand while reducing the owner's dependence on the day-to-day operation.

That experience makes Zack the IGA's Scale Strategist.

Have questions about:

🏢 Scaling from one shop to multiple locations
📍 Evaluating or acquiring physical store locations
📈 Building systems that support sustainable growth
⚙️ Improving shop operations and processes
👥 Developing teams and management structure
📣 Marketing and customer acquisition
🤝 Partnerships, acquisitions, and expansion strategy
💰 Running a stronger, more profitable auto glass business

Zack is available to help.

For IGA members throughout the Rocky Mountain and Pacific Northwest regions, Zack is one of your go-to resources when you're trying to figure out not only how to run today's business—but how to build the business you want five or ten years from now.

📧 [email protected]

The Scale Strategist
Stronger Shops. A Bigger Future.

🔍 MEET THE INDEPENDENT FRONTLINE: GLENN FELL...THE CHIEF CLARITY OFFICERWhen independent glass shops need clear answers ...
08/10/2026

🔍 MEET THE INDEPENDENT FRONTLINE: GLENN FELL...THE CHIEF CLARITY OFFICER

When independent glass shops need clear answers to complicated questions, Glenn Fell is one of the people you want in your corner.

Glenn is an IGA Board Member, owner and president of Wyndshyld Auto Glass of East Cobb, Georgia, and the IGA’s Chief Clarity Officer, a fitting title for someone who has built his reputation around doing the job correctly, understanding the details, and helping others navigate an increasingly technical auto glass industry.

Glenn has developed Wyndshyld into an award-winning independent auto glass and ADAS service provider serving the East Cobb area and surrounding communities. He also became the first person in the nation to earn the Auto Glass Safety Council’s Certified Glass Calibration Specialist designation, earning a perfect score on the certification exam.

That combination of hands-on shop ownership, technical knowledge, ADAS expertise, and real-world business experience gives Glenn a perspective that independent shop owners can put to work immediately. Wyndshyld’s operation encompasses windshield replacement and repair, auto glass service, insurance claim assistance, and advanced ADAS calibration.

As part of the Independent Glass Association, Glenn is always available to help fellow independent shops with questions surrounding shop operations, supplier issues, installation challenges, service issues, calibration, and the everyday realities of running an independent glass business.

📍 IGA shops throughout the Southeast — Glenn is your go-to board member.

Have a question? Need another independent shop owner’s perspective? Reach out.

📧 [email protected]

The IGA Board isn’t here just to sit in meetings. The Independent Frontline is here to be a resource for you.

🔥 THE WHOLE SHOP SHOWDOWN 💪 Brains. Buzzers. Bragging Rights.At Auto Glass Week 2026, we’re putting that question ...
08/10/2026

🔥 THE WHOLE SHOP SHOWDOWN
💪 Brains. Buzzers. Bragging Rights.

At Auto Glass Week 2026, we’re putting that question to the test with The Whole Shop Showdown at the Independent Glass Association booth.

👉 SIGN UP NOW: iga.org/showdown

This isn’t just a technician challenge. It isn’t just a shop-owner challenge. Contestants will go head-to-head answering questions covering the knowledge it takes to operate across the entire auto glass business including shop operations, customer service, technical procedures, safety, and real-world industry know-how.

🎤 Hosted by Heather Grubb
🤝 Co-Sponsored by Auto Glass University
📍 IGA Booth #1220
📅 Friday, August 28, 2026
⏰ 3:00 PM – 5:00 PM CT
✅ Participant Check-In: 2:45 PM CT

There are no individual time slots. Sign up to compete and report to the IGA booth at least 15 minutes before the showdown begins.

Think you know more than the person sitting across from you?

There’s only one way to find out.

👉 SIGN UP NOW: iga.org/showdown


🛡️ MEET THE INDEPENDENT FRONTLINE: Jaymie Percival .... THE SHOP SENTRYThe Independent Glass Association is proud to int...
08/07/2026

🛡️ MEET THE INDEPENDENT FRONTLINE: Jaymie Percival .... THE SHOP SENTRY

The Independent Glass Association is proud to introduce Jaymie Percival, IGA Board Member and “The Shop Sentry.”

Jaymie brings decades of hands-on auto glass experience to the IGA. Her career started while she was attending Texas Tech, working in an auto glass warehouse before moving through distribution sales, customer service, installation, mobile service, and technician training. Along the way, she built a reputation as an accomplished installer in an industry where women, particularly women working in the field, were still a rarity.

Today, Jaymie owns Superior Auto Glass, serving the Dallas–Fort Worth, Texas area. Her perspective is especially valuable because she understands what it means to run a small independent operation while still being directly connected to the realities of installation, customers, suppliers, products, and day-to-day shop challenges.

As "The Shop Sentry" for the IGA, Jaymie is someone independent shops can turn to with questions about supplier and product issues, installation and service challenges, small-shop operations, and the unique realities of building and operating a woman-owned business in the auto glass industry.

📍 Jaymie is the IGA’s go-to Board Member for independent shops throughout the Southwest region.

Have a question? Need another independent shop owner’s perspective? Running into an issue and aren't sure who to ask?

📧 [email protected]

The IGA Board isn’t here just to sit in meetings. We’re here to be a resource for the independent shops we represent.

Independent shops. Real experience. People you can count on.

`

Meet Jason Ludke .... The Monopoly BreakerThe Independent Glass Association is proud to introduce Jason Ludke, IGA board...
08/06/2026

Meet Jason Ludke .... The Monopoly Breaker

The Independent Glass Association is proud to introduce Jason Ludke, IGA board member, owner of Northwest Illinois Auto Glass & More and a strong advocate for independent auto glass businesses.

Based in the Forreston, Illinois area, Jason understands what it takes to operate an independent shop while confronting the legislative and regulatory challenges that affect our industry. He has firsthand experience supporting state legislation, working with lawmakers, and standing up against the influence of Safelite, insurance interests, and powerful industry lobbyists.

Jason is always available to help IGA members with questions about:

🔹 Supporting and advancing state legislation
🔹 Communicating with lawmakers
🔹 Responding to Safelite and insurance lobbying efforts
🔹 Protecting consumer choice and fair competition
🔹 Getting independent shops involved in advocacy

Known throughout the IGA as The Monopoly Breaker, Jason is the go-to board member for independent shops across the North Central region.

When independent businesses need someone willing to stand up, speak out, and challenge the forces working against fair competition, Jason is ready.

📧 [email protected]

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14747 N Northsight Boulevard, Ste 111
Scottsdale, AZ
85260

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