BBB, Eastern New England

BBB, Eastern New England BBB, Eastern New England helps people find businesses they can trust across MA, ME, RI & VT. Our mission is to be the leader in advancing marketplace trust.

We set standards for marketplace trust, provide business accreditation, offer consumer tips, and share reliable reviews to support confident buying decisions. The vision of the Better Business Bureau is to provide an ethical marketplace where buyers and sellers trust each other. We do this by:
-Setting standards for marketplace trust
-Encouraging and supporting best practices by engaging with and

educating consumers and businesses
-Celebrating marketplace role models
-Calling out and addressing substandard marketplace behavior
-Creating a community of trustworthy businesses and charities

BBB sees trust as a function of two primary factors - integrity and performance. Integrity includes respect, ethics and intent. Performance speaks to a business's track record of delivering results in accordance with BBB standards and/or addressing customer concerns in a timely, satisfactory manner.

06/19/2026

You started your business for freedom. So why does it sometimes feel like you're always working?

Burnout isn't just a corporate problem. For solopreneurs and small business owners, the pressure to do it all can make it difficult to step away, set boundaries, and protect your energy.

In this replay from Behind the Seal: Building Better Business, Hannah Corbett, founder of Presence&Co, shares practical insights on recognizing burnout, setting healthy boundaries, and building a business that supports both your goals and your well-being.

Behind the Seal: Building Better Business is our monthly webinar series featuring conversations with business leaders, experts, and entrepreneurs on the topics that matter most to today's business community.

🎥 Watch this episode and explore our full library of webinar replays to gain actionable insights you can apply to your business today.

What topic would you like to see covered in a future episode? Let us know in the comments. 👇

06/18/2026

Your carpet “cleaning hack” seemed like a good idea… right up until the stain somehow got bigger 😅🧼

Before hiring a carpet cleaner, make sure you’re working with a business you can trust. Check reviews, ratings, and BBB Accredited Businesses at BBB.com.

✨ Cleaner carpets, less stress, smarter choices. Start with trust.

If your Father’s Day gift is still in your cart… 🫠You’ve still got time. Honestly, the best gifts aren’t always the comp...
06/18/2026

If your Father’s Day gift is still in your cart… 🫠

You’ve still got time. Honestly, the best gifts aren’t always the complicated ones. Think local restaurant gift cards, a car detail, a golf lesson, or an experience around town he’ll actually use. Easy, thoughtful, and way less stressful than waiting on shipping.

If you can, shop local and look for BBB Accredited Businesses while you’re at it. It’s a simple way to support businesses in your community that are held to a higher standard of trust.

Before you check out, take a quick second to make sure the business is legit on BBB.com. It’s a small step that goes a long way.

06/17/2026

Plotting our next move. 👀

By that, we mean brainstorming new ways to bring more value, connections, and opportunities to the business community 💙

our next client, referral partner, collaborator, or business friend could be one conversation away. ☕Join us for Brewing...
06/16/2026

our next client, referral partner, collaborator, or business friend could be one conversation away. ☕

Join us for Brewing Better Business, a morning dedicated to meaningful networking, fresh ideas, and genuine connections. Whether you're a seasoned business owner or just starting to grow your network, there's a seat at the table for you.

Brew great conversations. Build meaningful connections.

🔗 Register now: https://www.eventbrite.com/e/brewing-better-business-tickets-1991789763801

06/15/2026

If you've been meaning to get out and meet new people, consider this your sign. 👀

Join BBB and Commonwealth Financial Group this Thursday for an evening of networking, conversation, and connection in the heart of Boston.

Whether you're a business owner, entrepreneur, or professional looking to expand your network, this is a great opportunity to meet others in the local business community and enjoy a summer evening in the city.

📍 Night Shift on the Greenway - Boston, MA
📅 Thursday, June 18
🔗 https://www.eventbrite.com/e/after-hours-with-bbb-commonwealth-financial-tickets-1990567241203

Wedding invites are starting to come in for summer and fall 💌Before couples book the venue, photographer, florist, cater...
06/14/2026

Wedding invites are starting to come in for summer and fall 💌

Before couples book the venue, photographer, florist, caterer, or planner, here’s a few reminders:

Do your homework before you say “yes” to a vendor.

✅ Read reviews
✅ Get everything in writing
✅ Be cautious of full-payment-upfront requests
✅ Watch for vendors who only communicate through social media
✅ Check the business at BBB.com

A little research now can help protect your big day later.💍

Local businesses help make our communities stronger.👇 Tag one New England business everyone should know about.No explana...
06/13/2026

Local businesses help make our communities stronger.

👇 Tag one New England business everyone should know about.

No explanation required—but we'd love to hear what makes them your favorite!

Let's fill the comments with local gems.

06/12/2026

☕ BBB members—this is your midday reset!!

Breaktime with BBB is a members-only coffee chat where you can step away from the day-to-day, connect with other Accredited Businesses, and be part of real conversations about what’s working, what’s changing, and what’s next.

No agenda. No pressure. Just a quick, easy way to connect—and honestly, the kind of conversations you don’t want to miss.

Pop in for a few minutes or stay for the full half hour, but don’t sit this one out.

Third Tuesday at noon. Bring your coffee and join us. ☕

Register - https://www.eventbrite.com/e/breaktime-with-bbb-june-member-connect-coffee-chat-tickets-1987955065114

Must be a current BBB Accredited Business to attend. 💙

⚽🏆 The World Cup kicks off today at 3 p.m. ET with Mexico vs. South Africa!As teams take the field and fans around the w...
06/11/2026

⚽🏆 The World Cup kicks off today at 3 p.m. ET with Mexico vs. South Africa!

As teams take the field and fans around the world tune in, we're celebrating the values that help businesses build winning seasons of their own.

From trust and integrity to customer service and community impact, every great business has a strong Starting XI.

Take a look at ours and tell us: Which player is the MVP of your business? 👇

Address

11 Apex Drive Ste 300A PMB BBB1
Marlborough, MA
01752

Opening Hours

Monday 8am - 4:30pm
Tuesday 8am - 4:30pm
Wednesday 8am - 4:30pm
Thursday 8:30am - 4:30pm

Telephone

+15086524800

Website

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