What are the opening hours?

Monday 8am - 4:30pm Tuesday 8am - 4:30pm Wednesday 8am - 4:30pm Thursday 8:30am - 4:30pm

BBB, Eastern New England

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Marlborough, MA
BBB, Eastern New England

BBB, Eastern New England helps people find businesses they can trust across MA, ME, RI & VT. Our mission is to be the leader in advancing marketplace trust.

We set standards for marketplace trust, provide business accreditation, offer consumer tips, and share reliable reviews to support confident buying decisions. The vision of the Better Business Bureau is to provide an ethical marketplace where buyers and sellers trust each other. We do this by:
-Setting standards for marketplace trust
-Encouraging and supporting best practices by engaging with and

educating consumers and businesses
-Celebrating marketplace role models
-Calling out and addressing substandard marketplace behavior
-Creating a community of trustworthy businesses and charities

BBB sees trust as a function of two primary factors - integrity and performance. Integrity includes respect, ethics and intent. Performance speaks to a business's track record of delivering results in accordance with BBB standards and/or addressing customer concerns in a timely, satisfactory manner.

09/04/2026

Fall is calling y'all 🍂

Tag a local business in Eastern NE you HAVE to visit every fall.

Farm stand?
Coffee shop?
Candle maker?
Best apple cider donuts?

We’re taking notes. 👀

09/03/2026

Business is built on relationships. And relationships are built by showing up.

These are just a few moments from our team out in the community, connecting with business owners, meeting new people, supporting local organizations, and creating opportunities to learn from one another.

We’re proud to be part of a community that believes in doing business together, supporting one another, and showing up for the people behind the businesses.

This is the work behind the BBB.

09/02/2026

Your next customer might ask AI about you.

Will your business be ready?

From your website to your online reputation, the way people discover and choose businesses is changing.

That’s why we’re highlighting BBB Accredited Business Brick Marketing and their GEO expertise.

Want the tools to build a stronger, more credible online presence? Become a BBB Accredited Business.

https://www.bbb.org/get-accredited

09/01/2026

September is here, and we’re kicking it off with a pretty big one 🔥

We’re proud to be supporting Startup Boston Week 2026, happening September 14–18.

And we’re especially excited to be sponsoring the Coffee Hour on September 14. What better way to kick off a week all about connecting than with coffee and conversation? ☕

For 5 days, thousands of founders, operators, investors, students, and startup-curious folks will come together across Greater Boston and New England to learn, connect, share ideas, and celebrate the people building what’s next.

And the best part? It’s completely FREE.

At BBB, we believe strong businesses are built through strong communities. Creating meaningful connections and helping businesses build trust is at the heart of what we do, so we’re excited to be part of .

🔥 100+ sessions
🔥 250+ speakers
🔥 Thousands of startup humans
🔥 5 days of learning + connecting
🔥 All industries. All stages. All FREE.

Whether you’re building, scaling, investing, supporting entrepreneurs, or just curious about the startup world, there’s something for you.

See you September 14 for coffee, connections, and the start of an incredible week.

08/31/2026

🍂 Fall into connection this September across Eastern MA, RI, VT, and ME!

Swipe through to check out our upcoming September calendar filled with networking opportunities, expert-led webinars, and local community highlights.

What to expect this month:
⭐ More BBB Signature Events including personal branding workshops, scam prevention talks, and co-working sessions.
🌲Regional highlights featuring seafood festivals, startup weeks, cheese week, and local fairs across New England.

Register for all events through the 🔗 in our bio.

Looking to partner with us on an upcoming event? Send us a DM—we would love to collaborate!

08/28/2026

We’re always here to help resolve issues and keep businesses accountable—but kindness still goes a long way!

Our team works hard every day to support our community, and we always have each other’s backs. Treat your customer service reps well out there! 💙

08/27/2026

A paycheck shouldn't require you to pay first.
A landlord shouldn't rush you to wire money before seeing the place.
A "bank text" shouldn't ask for your passcode.

Adulthood comes with a lot of hidden fine print. The trick isn't knowing everything—it's knowing when someone is trying to rush you into a bad decision.

Swipe through for a quick reality check on job offers, rentals, online shopping, and phone scams.

Save this post for the next time something feels off, or tag someone who's figuring out adulthood as they go 🤙

Check any business or listing free at BBB.org.

08/26/2026

Maybe you don’t hate networking. Maybe you just hate the way we’ve always done it.

Walking into a room full of people you don’t know can be intimidating. So why not change the experience?

We’ve seen networking happen on walking trails, on boats, over coffee and in spaces where conversations just happen naturally.

Because the goal isn’t to collect the most business cards. It’s to meet people you actually want to stay connected with.

And if walking into a networking event alone is what’s holding you back, come with us.

Join BBB at an upcoming event and let’s make networking feel a little more natural.

https://events.222-0021.org/

08/25/2026

“I was lazy and didn’t want to be cold.”

That’s how Aaron Mangan describes the start of Mangan PI Pest Control in Vermont.

Stories like Aaron’s are exactly why we created Behind the Business Stories. We love getting to know the people behind our BBB Accredited Businesses and sharing the experiences, challenges, and unexpected moments that helped shape their businesses.

Did you know being featured in Behind the Business Stories is a benefit available to BBB Accredited Businesses?

If you’re an Accredited Business with a story to tell, we’d love to hear it. Reach out to our team to learn more about being featured.

Because there’s always more behind the business.

08/24/2026

A day in the life at BBB 👀

No two days look the same around here. From connecting with local businesses and planning events to creating content and building partnerships, there’s always something happening behind the scenes!

☕️ Starting the day with coffee + a to-do list
🎤 Presenting on personal branding through our Speakers Bureau
🚗 Loading up the trunk for BBB Pop-Ins
🎨 Networking + painting at Business & Brushes
🥣 Grabbing an açaí bowl in between stops
🤝 Connecting with local businesses and building relationships
📸 Creating content along the way

Address

11 Apex Drive Ste 300A PMB BBB1
Marlborough, MA
01752

Opening Hours

Monday	8am - 4:30pm
Tuesday	8am - 4:30pm
Wednesday	8am - 4:30pm
Thursday	8:30am - 4:30pm

Telephone

+15086524800

Website

https://www.bbb.org/, https://www.bbb.org/local/0021/bbb-membership-plans-simple-facebook, https://linktr.ee/BBB_E.MA_ME

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