08/21/2026
Feedback can be one of the hardest, and most valuable, parts of leadership. This session dug into how to give clear, constructive feedback and how to receive it with openness and professionalism.
Moderator Keia Mastriani led speakers Leslie Ferrier, Elizabeth Meltz, Elizabeth DePalmer, and Christine Cikowski through a conversation full of practical tools for navigating tough conversations, strengthening teams and using feedback to elevate service and performance.
Held in the Singer/Vollrath Main Hall, this session, and so many meaningful conversations like it, wouldn’t have been possible without Singer/Vollrath’s generous sponsorship.