American Public Human Services Association - APHSA

American Public Human Services Association - APHSA APHSA supports human services agencies to advance well-being for individuals, families & communities.

As we wrap up Day 3 of  , we reflect on today’s main stage session where we were joined by Sarah Esty, Senior Advisor fo...
08/25/2026

As we wrap up Day 3 of , we reflect on today’s main stage session where we were joined by Sarah Esty, Senior Advisor for The Aspen Institute Financial Security Program, Robert G. "Bob" Anderson, Executive Director for the Mississippi Department of Human Services, Brian Jones, APHSA Consultant, and Alexis Fernández Garcia, MSW, Deputy Director, Family Engagement and Empowerment Division for the California Department of Social Services. They shared perspectives on payment accuracy, oversight, modernization, service delivery, and how agencies are aligning policy, operations, and technology strategies to support effective administration.

In her opening statement, Sarah noted, "There are a lot of comparisons being drawn between SNAP and other programs like Medicaid as to why error rates are so high in SNAP. It's worth noting that a lot of what is coming up as errors is due to the deep complexity of the SNAP program relative to other programs. We have made SNAP really hard to administer without errors...so I would love to see a much better, national conversation, and maybe start talking about simplifying the [SNAP] program."

  Session Spotlight—Learning From the Fiscal Responsibility Act of 2023 TANF Pilots: Exploring Opportunities for Informa...
08/25/2026

Session Spotlight—Learning From the Fiscal Responsibility Act of 2023 TANF Pilots: Exploring Opportunities for Information Sharing and Peer Learning

This engaging and interactive session, led by Scott Baumgartner and Sam Vance from Mathematica: Progress Together, provided attendees a briefing on the Fiscal Responsibility Act of 2023 (FRA) and the five states selected to pilot outcomes-based performance measures in their Temporary Assistance for Needy Families ( ) programs. Attendees had the chance to evaluate this information and engage with each other, asking how states are innovating, adapting services, and driving outcomes. Very lively conversations!

Congratulations to the Kentucky Department for Community Based Services on receiving the   American Association of SNAP ...
08/25/2026

Congratulations to the Kentucky Department for Community Based Services on receiving the American Association of SNAP Directors (AASD) Impact Award for Excellence in Human Services! This award recognizes Kentucky DCBS for its innovative use of predictive analytics, personalized digital outreach, and automation to connect eligible residents with Supplemental Nutrition Assistance Program (SNAP) benefits and modernize how people access and receive public assistance communications. Accepting the award on behalf of Kentucky DCBS was Brittany Penna, the Assistant Director for the Division of Family Support. Learn more: https://aphsa.org/resources/kentucky-dcbs-receives-2026-aasd-impact-award-for-excellence-in-human-services/

  Session Spotlight: Building Capacity Across the SNAP E&T Ecosystem: Partnerships, Intermediaries, and Strategies for G...
08/24/2026

Session Spotlight: Building Capacity Across the SNAP E&T Ecosystem: Partnerships, Intermediaries, and Strategies for Growth

During this interactive double session, attendees had the opportunity to hear from lived experience experts, federal partners, and national organizations involved in Employment & Training (SNAP E&T) programs. The goal was to collaborate as a group to think intentionally and share ideas about what it means to scale and build SNAP E&T capacity across states. Additionally, Marcie Foster, Director for the Office of Employment & Training for the USDA Food & Nutrition Administration's, discussed the future of the USDA's SNAP E&T technical assistance initiatives.

This session was funded by the U.S. Department of Agriculture and presented in partnership with Seattle Jobs Initiative, Community Action Partnership, the Local Initiatives Support Corporation (LISC) (LISC), and the Association of Community College Trustees.

  Session Spotlight: Advancing ESAP in the Context of HR1: Early Insights and State ApproachesIn this engaging breakout ...
08/24/2026

Session Spotlight: Advancing ESAP in the Context of HR1: Early Insights and State Approaches

In this engaging breakout session, panel speakers shared perspectives on how implementation is influencing the Elderly Simplified Application Project ( ) policy and operations, including opportunities to maintain or enhance access for older adults, as well as challenges and tradeoffs states are navigating. Exploring areas where additional guidance, flexibility, or innovation may be needed, the panel of state representatives, with space for additional perspectives from national partners, gave insight into early strategies, implementation considerations, and key questions shaping this work.

Panel Speakers:
Olivia Dean, MPH, AARP Public Policy Institute
Lizbeth Silbermann, American Public Human Services Association
Aletha Cross and Emily Hammond, Vermont Department for Children and Families, CDD, Economic Services Division
Eli Gallegos and Rosa Pacheco, New Mexico Health Care Authority
Andrea Sharpe, Tennessee Department of Human Services, Family Assistance Division

We are excited to honor the Wyoming Department of Family Services (DFS) as the recipient of the   National Association f...
08/24/2026

We are excited to honor the Wyoming Department of Family Services (DFS) as the recipient of the National Association for Program Information and Performance Measurement (NAPIPM) Impact Award for Excellence in Human Services! This award recognizes Wyoming DFS for launching the Early Childhood Access Resources and Eligibility System (ECARES), a fully integrated child care platform that connects families, providers, and agency staff through a single, streamlined experience. The system modernizes child care search, eligibility determination, application processing, provider management, and payment administration to make services easier to access and administer statewide. Accepting the award on behalf of Wyoming DFS was Roxanne O'Conner, Senior Administrator. Learn more:
https://aphsa.org/resources/wyoming-dfs-receives-2026-napipm-impact-award-for-excellence-in-human-services/

Before kicking off   Day 2 breakout sessions, we started this morning with renewed energy and some fresh perspectives! O...
08/24/2026

Before kicking off Day 2 breakout sessions, we started this morning with renewed energy and some fresh perspectives! Our very own Tina Wright-Ervin and Alex Figueroa shared stories and reflections, helping us connect and challenge the notion that self-sacrifice is the cost of service and instead embrace a vision of human services where professionals are supported, valued, and able to thrive alongside the communities they serve. What a way to start the day!

Good morning from   in ⚜️ NOLA ⚜️ We kicked off the conference yesterday welcoming attendees throughout the day and havi...
08/24/2026

Good morning from in ⚜️ NOLA ⚜️ We kicked off the conference yesterday welcoming attendees throughout the day and having some fun at our Variety Show during our welcome reception last night. Stay tuned as we launch into Day #2 with a packed day of amazing breakout sessions, networking opportunities, and working together to shape the future of human services programs!

The countdown is on!   kicks off this Sunday in New Orleans, and we can’t wait to welcome our members, partners, and fri...
08/21/2026

The countdown is on! kicks off this Sunday in New Orleans, and we can’t wait to welcome our members, partners, and friends for four days of learning, connection, and collaboration.

Haven’t registered yet? There’s still time to join us! Come connect with peers from across the country, exchange ideas, and explore strategies to strengthen economic mobility and well-being across the country.

🔗 Learn more and register: https://aphsa.org/emwb-conference/

See you in New Orleans! ⚜️

The Summer 2026 issue of Policy & Practice Magazine is here! In this issue, we explore what it takes to advance social a...
08/18/2026

The Summer 2026 issue of Policy & Practice Magazine is here! In this issue, we explore what it takes to advance social and economic mobility for long-term success—from keeping people at the center of and strengthening supports to building more connected systems and modernizing how are delivered.

Read it online, or pick up a copy in person next week at !
📖 https://trayinc.cld.bz/Policy-Practice-Summer-2026
🤝 https://aphsa.org/emwb-conference/

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