15/06/2026
Private Aged Healthcare Facilities and Services Act 802 (2018)
AGECOPE, MASOC CARE and KENDANA MALAYSIA welcome the MADANI Government’s commitment to strengthening Malaysia’s Care Economy and improving the quality, safety and accountability of aged care through the Private Aged Healthcare Facilities and Services Act 802 (2018).
We recognise the importance of raising care standards for older persons and other vulnerable groups. We also support the Government’s broader objective of building a more structured, regulated and sustainable long-term care ecosystem for Malaysia.
The implementation of Act 802 must be carried out through a clear, phased and consultative process. As the Act carries significant implications, it is essential that the draft regulations be first shared with key stakeholders for feedback before any transition to enforcement.
This will allow the sector to review the proposed requirements, provide feedback, identify implementation challenges and prepare adequately for future compliance.
The successful implementation of Act 802 requires more than regulatory intent; it must be supported by clear definitions, agreed operational parameters, realistic timelines, sufficient resources, proper training, and a grounded understanding of how aged care services operate in practice.
We are prepared to work closely with the Ministry of Health at all stages of the legislative process, from the review of draft regulations and stakeholder consultations through to implementation, capacity building, monitoring, and subsequent amendments where necessary to ensure the Act remains practical, responsive, and effective.
AGECOPE, MASOC CARE and Kendana Malaysia are committed to supporting continued improvements to residential, home and community-based care in Malaysia with our collective expertise and experience. We also call for stronger coordination between the Ministry of Health, the Ministry of Women, Family and Community Development, the Ministry of Housing and Local Government, the Ministry of Human Resources, state governments, local authorities and all relevant agencies.
A whole-of-government and whole-of-society approach is essential to prevent overlapping requirements, regulatory duplications, inconsistent interpretations and unnecessary compliance burdens so that providers can focus on delivering quality care.
The implementation of Act 802 should be guided by the principles of transparency, proportionality, fairness, practicality and shared responsibility. The objective must be to create a clear compliance pathway where operators can realistically comply, regulators can effectively inspect, and older persons can receive safer, better and more accountable care.
We support the effort to regulate aged care in Malaysia. However, meaningful implementation must be built on proper consultation, regulatory clarity and practical collaboration with the sector. With the right process, Act 802 can become an important step towards improving Malaysia’s long-term care system while ensuring the continued viability of care providers across the country.
