Residents Panel for WHBC Tenants & Leaseholders

16/06/2026

If you’re a tenant or leaseholder contacting us about a repair, you may notice our team asking some additional questions about you and your household. This helps us meet the requirements of Awaab’s Law and use the information you provide to quickly identify any emergency repairs needed in your home.

During busy times, this may mean slightly longer wait times - thank you for your patience.

Our team is here to help, so please bear with us when we are busy and answer their questions as fully as you can.

Residents Panel for WHBC Tenants & Leaseholders

04/06/2026

Look forward to seeing residents at this event next week, fingers crossed the weather is kind to us 🤞🏻

☀️ Join our Community Catch-Up in Knolles Crescent, Welham Green, on Wednesday 10 June.

Come and see us between 2pm and 4.30pm to:

🤝 Meet your neighbourhood officer
👮 Get crime prevention advice from Welwyn Hatfield Police
🧯 Book a fire safety check
🤝 Chat to Morgan Sindall Property Services, who will be on hand to dispose of bulky waste, offer free online courses and carry out minor repairs

For more information, please contact [email protected]

26/05/2026

Congratulations 🎉 Really good to see our council recognised for its efforts in sustainable, green and decent homes.

🎉🏠We’re delighted to have won ‘Regional Council of the Year’ at the prestigious East of England Regional Energy Efficiency Awards 2026.

This recognition reflects the incredible work of our Investment and Programme Delivery team, alongside our partners at Morgan Sindall Property Services, to decarbonise our housing stock through energy efficiency improvements. Together, we’re helping to create warmer, more comfortable homes while reducing fuel bills for residents.

Adding to the celebration, we also won ‘Regional Large Scale Project of the Year’ for the retrofit programme being delivered across our housing stock.

Full story: https://one.welhat.gov.uk/news/article/489/welwyn-hatfield-borough-council-wins-regional-council-of-the-year-at-energy-efficiency-awards

19/05/2026

Sshhh 🤫 Secret garden project....not so secret that you can't get involved and have your say!

17/05/2026

🌱 Join us for a gardening session with CultureWood CIC!

🌻 Get involved in a range of tasks like weeding, watering and litter-picking to keep the garden in top condition.

No experience needed! Don't forget to bring a drink! 🥤

🗓️ Tuesday 9 June.

👉 Full details: https://orlo.uk/7ocTt

👉 More Great Big Green Week events: https://orlo.uk/raBWv

12/05/2026

Looking forward to seeing residents at this event tomorrow.

It's less than one week away!

If you live in or around Hedgebrooms, Panshanger, WGC, our Community Catch-up event is on Wednesday 13 May, between 2pm and 4.30pm. 🏠

There, you'll have the opportunity to:

🤝 Meet your neighbourhood officer
👮 Get crime prevention advice from Welwyn Hatfield Police
🧯 Book a fire safety check
🤝 Dispose of your bulky waste, access free online courses and book in minor repairs with Morgan Sindall Property Services, who will be on hand for a chat!

For more information, please contact [email protected]

01/05/2026

This is great news and more is being done so that those that live in flats with bin stores can recycle.

We recently expanded our weekly food waste collection service to some flats and maisonettes, making it even easier for more residents to recycle and reduce waste ♻️🍌

This rollout supports new national recycling requirements and is part of our ongoing commitment to tackling climate change and boosting recycling rates across the borough.

There are no changes to your collection day or what goes in each bin.

Find out more on our website: welhat.gov.uk/rubbish-recycling

01/05/2026

We look forward to seeing many of you at these events across our borough

01/05/2026

Members of the panel were lucky to get to view the new development in Ludwick Way. We all agreed that they have been designed well with some great green technology which means they get an EPC rating of either A or B. Welwyn Hatfield Borough Council

25/03/2026

Welwyn Garden City and Hatfield are bidding to become UK Town of Culture 2028 🎉

The joint bid, in the Large Town category and under the vision “Distinct by Design”, would bring together Welwyn Garden City and Hatfield through a shared cultural programme.
We want your input! Tell us about the sporting, artistic and cultural activities you take part in – and what you’d like to see more of locally. Your feedback will help shape our bid.

👉 Take the survey: welhat.gov.uk/culture
👉Find out more: https://one.welhat.gov.uk/news/article/464/council-launches-bid-for-town-of-culture-2028