12/10/2026
Happy Retirement, Pauline! 💐 18 Incredible Years of Care & Dedication
Today, we are saying a very special, bittersweet goodbye to someone who has been at the very heart of the Crossroads family for nearly two decades. After an incredible 18 years, our wonderful carer Pauline is officially retiring!
Pauline has spent the last 18 years doing what she does best: brightening days, lending a compassionate hand, and bringing genuine warmth and smiles to every home she walks into. Her service users don’t just see her as a carer—they adore her, and she has built bonds that truly mean the world to them and their families.
We caught up with Pauline to ask about her time with us, and in true Pauline style, it was all about the people:
"My favourite part has always been the people I’ve met through my work. I've loved getting up every day to see my service users, whether they were having a good day or a tough one. Just being there for them meant everything."
Pauline tells us she’s going to miss her clients and colleagues dearly, but a very well-deserved retirement awaits! Her plans include taking time to relax, focusing on her health, heading off on holidays, catching up over lunch with friends, and of course, plenty of bingo nights!
Pauline, 18 years is an extraordinary milestone. Thank you for your kindness, your loyalty, and every single smile you’ve brought to Crossroads over the years. You leave behind big shoes to fill, but we couldn't be happier for you.
Please join us in wishing Pauline the happiest, most relaxing retirement in the comments below! 🥂✨
