15/07/2026
My colleague made a derogatory comment about a patient - what now?
This is never acceptable and could affect patient care.
When patient safety could be compromised, doctors have a professional obligation to raise this.
“If a colleague makes a derogatory comment about a patient, or anyone accompanying them, they should be challenged in a non-confrontational way, in an attempt to make them consider and reflect on the comments they have made.
"How would they feel if they were in the patient's position or if something similar had been said by a doctor treating one of their own family members? It doesn't matter that the patient may not be aware of what's been said."
Read medico-legal adviser Dr Kathryn Leask's advice in BMJ:
Hearing another professional speak disrespectfully about a patient can be shocking and upsetting, so seek support, Abi Rimmer hears # # # Will Topping, Civility Save Lives member and associate medical director for professional standards and culture at East and North Herts NHS Teaching Trust “Be hone...