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Monday 9am - 6pm Tuesday 9am - 6pm Wednesday 9am - 6pm Thursday 9am - 6pm Friday 9am - 6pm Saturday 9am - 1pm

National Bereavement Service

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National Bereavement Service

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We are the National Bereavement Service and we work hard to ensure that you have all the practical and emotional support you need at this difficult time.

We offer several support channels and signposting through our telephone service as well as via email

03/11/2026

📃 Can you share your experiences of working in death administration?

As part of our work with the University of Manchester, the NBS is partnering in research to explore the hidden inequalities in death administration that aims to identify how processes can be improved.

The team is looking for participants who work in death administration to take part in an online survey. If you have experience of working in a death admin-related field in the UK in the last 3 years, we’d love to hear from you!

📲 Take part in the survey: https://buff.ly/KYF2wbM

02/11/2026

💰 This week is both International Stress Awareness Week & Talk Money Week.

Financial worries often result in stress & anxiety. Talk Money Week encourages people to open up about their finances, to reduce financial stress & to establish good money habits.

NBS client PayPlan’s website contains a wealth of great tips, helping all of us to manage money better. This article about emergency funds is a really useful reminder that we never know what’s around the corner, but that small, regular savings can reduce the stress caused by unexpected expenditure.

📲 Check out PayPlan’s article, & get in touch with the team if you’d like to start a confidential conversation about your finances: https://buff.ly/dOv0hwK

30/10/2026

📆 Join us at an event next month!

Our training teams will be out & about again next month, connecting with organisations, speaking to professionals & promoting our fast-growing bereavement training services. Join us at an event:

✔️ CIPD Annual Conference & Exhibition, Manchester (4-5th November)
✔️ Citizens Advice Annual Conference, Milton Keynes (16-17th November)
✔️ HR Summit, Canary Wharf, London (17th November)
✔️ PFS Festival of Financial Planning, NEC Birmingham (18-19th November)

Join us during November as we exhibit alongside our Octopus Legacy colleagues, delivering keynote presentations about the impact of grief & bereavement in the workplace, & how professional bereavement training will transform the way your organisation works with & supports vulnerable people.

📱 Find out more & book training for your organisation: https://buff.ly/cLDwkaW

29/10/2026

🎤 Meet us at the CIPD Annual Conference & Exhibition: 4-5 November 2026

Our Octopus Legacy Training team (formerly the National Bereavement Service) will be promoting our bereavement training services at this year’s CIPD Annual Conference & Exhibition in Manchester.

Meet us on Stand E45 to find out how professional bereavement training will transform the way your organisation works with & supports vulnerable people.

📆 4-5th November 2026
📍 Manchester Central

Register as an exhibition visitor for free, or book a Conference Pass: https://buff.ly/QrKME8n

27/10/2026

Join us for the University of Manchester’s Cost of Dying workshop next Tuesday, 3rd November!

Part of the University’s Festival of Social Science, the workshop is an opportunity for visitors to reflect on the costs associated with dying in the UK, from the financial impact to emotional & time costs. The NBS is a research partner with the University of Manchester’s team, & we’re pleased to be able to join the event next Tuesday to support the discussion.

📍 HOME, Manchester
📆 Tuesday 3rd November, 10am – 12pm

07/10/2026

📸 Our team was in action yesterday for day 1 of the World of Learning Conference & Exhibition!

Daisy took to the stage to present our “Grief at Work: Why Support Matters More Than Policy” session, & it was great to meet so many visitors on the stand. Join us today for day 2 on Stand D30 at the NEC Birmingham!

06/10/2026

💰 Professional bereavement training to support your financial services organisation

Improving the experiences of vulnerable customers is a priority for financial services organisations, with the FCA continually reviewing progress to ensure the sector is keeping step with changes needed.

Professional bereavement training helps financial services to build stronger organisations:

✔️ More compassionate, professional conversations
✔️ Better outcomes for customers & reduced stress
✔️ More confident & resilient colleagues
✔️ Enhanced engagement & staff retention

📲 Find out how professional bereavement training, including tailored modules for this professional sector, will make a difference to your financial services organisation: https://buff.ly/kabsFe7

01/10/2026

📆 Looking ahead: What’s on the schedule for November?

Our training & bereavement adviser teams will be hitting the road over the next couple of months, attending events & conferences to connect with organisations, to speak to professionals & to promote our fast-growing bereavement training services. Having previewed our October events, what’s in the diary for November?

• CIPD Annual Conference & Exhibition, Manchester (4-5th November)
• Citizens Advice Annual Conference, Milton Keynes (16-17th November)
• HR Summit, Canary Wharf, London (17th November)
• PFS Festival of Financial Planning, NEC Birmingham (18-19th November)

Join us during the month as we exhibit alongside our Octopus Legacy colleagues, delivering keynote presentations about the impact of grief & bereavement in the workplace, & how professional bereavement training will transform the way your organisation works with & supports vulnerable people.

📱 Find out more & book training for your organisation: https://buff.ly/kabsFe7

29/09/2026

🎤 Coming up: Daisy on the presenter stage at World of Learning Conference & Exhibition

Don’t forget to join our Octopus Legacy team at the World of Learning Conference & Exhibition from 6-7th October in Birmingham.

Join us on Stand D30 to find out more, & catch Bereavement Trainer Daisy who’ll be taking to the stage to present our session “Grief at Work: Why Support Matters More Than Policy”.

• The quality of workplace support is one of the strongest factors influencing how employees cope after a bereavement
• What does effective bereavement support look like in practice?
• Common assumptions about grief at work
• Build confidence, compassion & organisational resilience

📆 6-7th October 2026
📍 NEC Birmingham

Register as an exhibition visitor for free, or book a delegate ticket for the Conference: https://buff.ly/Q67SHWW

24/09/2026

🙌🏽 Annmarie joins the Octopus Legacy team!

We’re thrilled to welcome Training & Partnerships Manager Annmarie Frenchum to the team!

Annmarie brings over 20 years’ experience in the delivery of complex public health, justice & community development programmes & initiatives, with a keen focus on healthcare, justice & community projects that improve outcomes for the most vulnerable.

Annmarie works with our client organisations & professionals to develop our training services, building relationships & partnerships that will help us to train more people, strengthening the awareness, skills & understanding of bereavement in our communities.

Welcome to the team, Annmarie!

Address

Office 1A, Consett Innovation Centre, Ponds Court Business Park, Genesis Way
Consett
DH85XP

Opening Hours

Monday	9am - 6pm
Tuesday	9am - 6pm
Wednesday	9am - 6pm
Thursday	9am - 6pm
Friday	9am - 6pm
Saturday	9am - 1pm

Telephone

+448000246121

Website

http://www.nationalbereavementservices.co.uk/

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