09/15/2026
📢 We’re hiring!
Rise is seeking a Director, Client Service & Impact to lead and strengthen how we deliver, measure, and scale our programs across Canada.
This is a senior leadership role for someone who is analytical, process-driven, collaborative, and deeply committed to building client-centred systems that create measurable impact. Reporting to the CEO, this role will oversee Rise’s client service delivery model across lending, training, and wraparound supports.
In this role, you will:
• Lead and continuously improve the end-to-end client service journey
• Oversee lending operations, portfolio performance, and risk management
• Build dashboards, reporting systems, and impact measurement frameworks
• Use program and client data to strengthen decision-making and outcomes
• Manage program budgets and support organizational planning
• Lead and develop program managers while helping shape Rise’s broader strategic direction
📍 Hybrid in the GTA | 2 days/week in office
💰 Salary: $95,000–$120,000 + benefits
📅 Apply by October 9, 2026
To apply, send your resume and cover letter to [email protected] with “Director of Client Service & Impact” and your name in the subject line.
Know an experienced leader who would be a great fit? Please share!
https://www.risehelps.ca/sites/default/files/2026-09/DIRECTOR%20OF%20Client%20Service%20%26%20Impact-%20September%202026.docx.pdf