04/09/2026
"Start with your biggest frustrations."
That's the advice from Katie Scott, Microsoft ANZ Director for Customer Success, in 's latest edition of Hire & Rental Magazine.
As AI continues to dominate business conversations, Katie shares practical insights on how hire businesses can move beyond the hype and identify real opportunities to improve efficiency, streamline admin and enhance customer service, while keeping people firmly at the centre of decision-making.
A valuable read for hire business owners and managers looking to better understand the opportunities, challenges and realities of AI adoption.
Read the full article: https://www.hireandrentalnews.com.au/a-i-beyond-the-hype-microsofts-katie-scott-talks-to-the-hria/