06/10/2026
During EMS Week, we asked our partners to share photos and stories highlighting the growth of their careers in EMS. Next, we're featuring Ricky Cole!
Ricky's journey is a great example of the many opportunities for growth within EMS and healthcare. He began his career as an EMT, serving patients on the front lines in our ambulances. Through hard work, dedication, and a passion for improving patient care, Ricky expanded into a marketing and outreach role, helping connect our organization with the communities we serve.
Today, Ricky serves as the Manager of Quality Analysis and Performance Improvement for both MedFlight and MedCare, where he plays a vital role in evaluating performance, identifying opportunities for improvement, and helping ensure we continue to provide exceptional patient care.
The photo Ricky shared takes us back to his earlier days in EMS and features him and his partner posing for a "serious" photo—though anyone who knows Ricky knows there was likely plenty of laughter behind the camera. It's a fun reminder of where his journey began and how far it has come.
From EMT to leadership, Ricky's career reflects the impact that dedication, continuous learning, and a commitment to excellence can have in this profession. His story is a reminder that EMS is more than a job—it's a career with countless opportunities to grow, lead, and make a difference.
Thank you, Ricky, for your dedication to our patients, our crews, and our organization. We're proud to have you on the team!