Dial-A-Ride Public Transportation

Dial-A-Ride Public Transportation Safe, reliable, and affordable Public Transportation in Coles County and Douglas County, Illinois.

05/26/2026

The Mattoon Walmart construction has been completed! We will now be picking up and dropping off at our original location by the loading dock on the Zipline. Thank you for you patience while that was being completed!

As we get closer to our scheduled power outage on 05/22/26, we have received word that on Thursday, 05/21/26, our dispat...
05/19/2026

As we get closer to our scheduled power outage on 05/22/26, we have received word that on Thursday, 05/21/26, our dispatch phones will not be in operation. Don't worry! We have a dispatch cell phone! Please use this phone number if trying to ask questions and or let our team know you are ready for your pickup on Thursday ONLY! We apologize in advance for any frustration and or confusion this may cause!

Official notice for May 22nd closure for all Dial-A-Ride services.
05/14/2026

Official notice for May 22nd closure for all Dial-A-Ride services.

05/08/2026
05/04/2026

Some things we can’t fully understand until we genuinely feel them or walk in them. That’s exactly why we are so committed to offering trainings like our recent Rider Perspective Experience with our Dial-A-Ride Public Transportation team.

This training was a gentle reminder. It gives our team the opportunity to step into the everyday realities many of our rider’s face, from changes in mobility to vision to the quiet challenges that often go unseen. It shifts perspective in a way that no handbook ever could.

After a recent session, one staff member shared:
“I just wanted to say thank you for the hands-on demonstrations today. Not only were they fun, but definitely a needed reminder of what others might go through on a daily basis. My mom has Parkinson’s, and it’s getting worse almost monthly. It made me stop and really think about how difficult some of her daily routines are. I’ve always recognized those limitations and try to be patient, but I’ve never truly put myself in her place. This was a good learning experience for me.”

This is exactly WHY we do it.

When understanding becomes personal, it becomes lasting. Not only in our day jobs but in our own personal lives. We don’t just provide rides. We create experiences rooted in dignity, awareness and compassion that can applied in every stage of life. 💛

04/29/2026

Dearest riders, due to the road construction on Rt 16 and into the city of Mattoon, the Zipline and door to door reservation based servvice may not be able to remain on time. We will do our best to keep up but with the amount of traffic and delays on the rt 16 and side roads, we anticipate all services and rides in Mattoon to be delayed. We apologize for any inconcenince this may cause.

Doing big things here at the Coles County Council on Aging - LifeSpan Centerhttps://youtu.be/qkiSbY6wxgY?si=gNY-t41KIGCu...
04/22/2026

Doing big things here at the Coles County Council on Aging - LifeSpan Center

https://youtu.be/qkiSbY6wxgY?si=gNY-t41KIGCuink_

It's also a great place to work! We are hiring for full time drivers in Coles County. Stop in and grab an application to become a driver!

1 like. "Programs & Services for Seniors | Coles County Council on Aging"

Address

11021 E County Road 800N
Charleston, IL
61920

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