What are the opening hours?

Monday 10:00 - 16:00 Tuesday 10:00 - 16:00 Wednesday 10:00 - 16:00 Thursday 10:00 - 16:00 Friday 10:00 - 16:00

Citizens Advice York

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Citizens Advice York

We offer free, confidential and impartial advice on issues including welfare benefits, debt, employment, housing, immigration, discrimination and family law.

We help people by telephone, email, webchat and (where COVID restrictions allow) face-to-face at neighbourhood outreach sessions. We are an independent charity affiliated with the national organisation Citizens Advice. We have 50+ volunteers, supported by a small professional staff team who run the organisation and provide essential training and supervision. Our work makes a tremendous difference

to people’s lives. In 2019/20 we helped 3,452 York people with 15,374 problems. We also helped people gain £1,282,046 in income, largely from unclaimed benefits and tax credits. By helping them find a way out of debt, our clients had a total of £3,030,683 in debts managed or written off.

Address

Citizens Advice York, West Offices, Station Rise
York
YO16GA

General information

Telephone advice: Phone Adviceline on 03444 111 444 Open Monday - Friday 10am-4pm Face to face advice at West Offices: Mondays 9:30am-12:30pm Wednesdays 9:30am-12:30pm Thursdays 9:30am-12:30pm This is a drop-in service - no appointment needed. NB drop-ins occasionally close early on busy days so we recommend arriving early. For directions to the venue visit: http://bit.ly/2qVGKZr Outreach services: We also offer face-to-face advice at various outreach locations around York, including Huntington, Tang Hall, Wiggington & Haxby, Chapelfields, Clifton, Heworth, Micklegate, Acomb and Hull Road; as well as for patients registered with Priory or York Medical Group GPs, members of the travelling community and people that have suffered a head injury or stroke. For details visit http://www.citizensadviceyork.org.uk/advice/advice-services-across-york/ Please note we are unable to give advice over Facebook. If you need to speak to someone please get in touch as per the contact details / face-to-face advise session above.

Opening Hours

Monday	10:00 - 16:00
Tuesday	10:00 - 16:00
Wednesday	10:00 - 16:00
Thursday	10:00 - 16:00
Friday	10:00 - 16:00

Telephone

+448082787895

Website

www.citizensadviceyork.org.uk/

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About Citizens Advice York

We offer free, confidential and impartial advice on issues including debt, welfare benefits, employment, housing and discrimination. We help people at drop-in sessions in Central York, by telephone and at neighbourhood outreach sessions. We are an independent charity affiliated to the national organisation Citizens Advice. We have 40+ volunteers, supported by a small professional staff team who run the organisation and provide essential training and supervision. In 2018-19 we helped over 5,000 people with some 15,000 problems. We helped with debt, benefits, housing, employment and many other topics. We helped to claim £1,285,000 in unclaimed benefits and our work makes a tremendous difference to people’s lives.