30/10/2026
⚠️ IMPORTANT UPDATE – CaudaEquina App
We want to make all our members aware of an important issue currently affecting our CaudaEquina app.
You may have seen recent news reports that Silicon Practice, the company responsible for hosting our app and a number of other NHS apps, has gone into receivership.
Unfortunately, this means that we are currently unable to access or manage the app while the situation is being resolved.
We have also received reports from some members that the Forms section within My Diary has disappeared.
We would like to reassure members that information entered into My Diary is stored in the My Documents section of the app. This information is private to you and cannot be viewed by other members.
⚠️ IMPORTANT – PLEASE DOWNLOAD YOUR DOCUMENTS
As a precaution, we strongly advise all members to download and safely save any information stored in the My Documents section of the app as soon as possible.
While we hope there will be no further disruption, we cannot rule out the possibility of additional content or functionality being lost before the situation with Silicon Practice is resolved.
We therefore want to make sure that everyone has the opportunity to save their important personal information.
Please be assured that this is a much wider issue affecting NHS apps and is not specific to our CaudaEquina app.
We will continue to monitor the situation closely and keep all our members updated as soon as we receive further information.
We sincerely apologise for the inconvenience and concern this may cause and thank you for your patience and understanding.
Champions Charity Team