Right Step UK

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Right Step UK Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from Right Step UK, Charitable organisation, 61 Bridge Street, Kington.

Mission Statement

Right Step UK’s mission is to empower individuals facing complex challenges by providing practical advocacy, tailored support, and trusted guidance that reduces barriers, builds confidence, and promotes lasting independence.

27/10/2026

💙 **YOU ARE NOT ALONE – IT'S OKAY TO ASK FOR HELP**

**Are you struggling with your mental health? Feeling low, overwhelmed, isolated, hopeless or experiencing suicidal thoughts?**

Sometimes life can feel incredibly difficult.

You may be dealing with housing problems, financial worries, relationship difficulties, loneliness, family issues or circumstances that feel impossible to overcome.

You might feel nobody understands, nobody is listening or that things will never get better.

**Please remember: You matter. Your feelings matter. And help is available.**

💙 You don't have to pretend everything is okay.

💙 You don't have to face your problems alone.

💙 You deserve to be listened to without judgement.

💙 There are people and organisations who want to help.

🤝 **HOW RIGHT STEP UK CAN HELP**

At **Right Step UK**, we recognise that mental health difficulties can affect every aspect of someone's life.

We provide free, confidential and non-judgemental independent advocacy, practical guidance and support.

We can help with:

✅ Housing difficulties and problems with landlords.

✅ Financial worries, benefits and accessing debt support.

✅ Understanding your rights and accessing services.

✅ Helping you communicate with organisations and professionals.

✅ Supporting you at meetings and appointments.

✅ Reducing social isolation and building confidence.

✅ Signposting and referring you to specialist mental health services.

Sometimes having someone listen, understand your concerns and help you work through practical problems can make a real difference.

🆘 **IMPORTANT SUPPORT NUMBERS – PLEASE SAVE AND SHARE**

🚨 **EMERGENCY SERVICES – 999**

If you or someone else is in immediate danger, call 999 or attend your nearest A&E.

☎️ **SAMARITANS – 116 123**

Free, confidential emotional support for anyone experiencing distress, struggling to cope or having suicidal thoughts.

**Available 24 hours a day, 7 days a week.**

☎️ **CALM – 0800 58 58 58**

Campaign Against Living Miserably provides support for people struggling with life, feeling overwhelmed or experiencing suicidal thoughts.

**Available daily, 5pm–midnight.**

📱 **SHOUT – TEXT 85258**

Free, confidential text support for anyone struggling with their mental health or experiencing a crisis.

**Available 24 hours a day, 7 days a week.**

☎️ **REFUGE – 0808 2000 247**

The National Domestic Abuse Helpline provides free, confidential support for women experiencing domestic abuse.

**Available 24 hours a day, 7 days a week.**

🏥 **NHS 111 – MENTAL HEALTH SUPPORT**

If you need urgent mental health support in England but there is no immediate danger, call **111** and select the mental health option.

💙 **RIGHT STEP UK – HERE TO LISTEN, SUPPORT AND ADVOCATE**

You don't need to have all the answers before asking for help.

Whether you need someone to listen, help you understand your options or support you in dealing with difficult circumstances, we're here to help you take that next step.

📞 **0121 796 8478** (Calls & WhatsApp)

📧 **[email protected]**

🌐 **www.rightstep.org.uk**

*Please note: Right Step UK is not an emergency or crisis mental health service. If you are at immediate risk of harm, call 999. For urgent mental health support, contact NHS 111 or one of the specialist services listed above.*

**YOU ARE NOT ALONE. YOU DESERVE SUPPORT. YOUR LIFE MATTERS.**

💙 **Right Step UK – Small Steps, Big Changes!**

📢 **PLEASE SHARE THIS POST.**

Someone in your family, workplace, friendship group or community may be struggling in silence. Sharing these numbers could help someone find the support they need.

21/10/2026

💙 EXCITING NEWS FOR RIGHT STEP UK!

We are delighted to announce that Right Step UK has received funding from The National Lottery Community Fund through its Awards for All programme!

A huge thank you to The National Lottery Community Fund and National Lottery players for making this possible.

This funding will help us strengthen our independent advocacy and community support services, helping people who may otherwise struggle to access the advice, guidance and support they need.

Through this project, we aim to:

✅ Provide free independent advocacy and practical support.

✅ Develop community drop-in sessions.

✅ Recruit and train volunteer Advocacy Champions.

✅ Help people understand their rights and access services.

✅ Reduce social isolation and build confidence.

✅ Support people to speak up and have their voices heard.

We believe everyone deserves access to support, regardless of their circumstances.

Small Steps, Big Changes!

We look forward to sharing more information about our project and upcoming activities very soon.

📞 0121 796 8478

📧 [email protected]

20/10/2026

💙 WE’RE RECRUITING VOLUNTEERS!

📋 VOLUNTEER ADMINISTRATION ASSISTANT

Could you help keep Right Step UK running smoothly?

We’re looking for a friendly, organised and reliable volunteer to support the day-to-day administration of our growing charity.

At Right Step UK, we provide independent advocacy, advice and practical support to people facing challenges in their lives.

What could you be doing?

✅ Helping manage emails and enquiries.

✅ Maintaining accurate records and databases.

✅ Supporting referrals and appointments.

✅ Preparing letters, documents and information packs.

✅ Assisting with general office administration.

✅ Helping organise community sessions and events.

Who are we looking for?

Someone who is organised, approachable, trustworthy and comfortable using computers.

Previous administration experience would be helpful but isn’t essential.

What will you gain?

⭐ Valuable experience in the charity sector.

⭐ Opportunities to develop your skills.

⭐ Training, guidance and ongoing support.

⭐ The satisfaction of helping your local community.

Flexible volunteering opportunities available.

Interested? We’d love to hear from you!

📞 0121 796 8478

📧 [email protected]

🌐 www.rightstep.org.uk

Right Step UK – Small Steps, Big Changes!

Call now to connect with business.

19/10/2026

💙 HELP SHAPE THE FUTURE OF RIGHT STEP UK!

WE’RE LOOKING FOR NEW TRUSTEES!

Are you passionate about making a difference in your community?

Would you like to help shape a growing charity and influence the support available to people who need it most?

Right Step UK is looking for enthusiastic, committed individuals to join our Board of Trustees.

We provide independent advocacy, practical support and guidance to people facing challenges with housing, benefits, mental health, social isolation and accessing services.

As a trustee, you could help us:

✅ Shape the charity’s future direction.

✅ Develop new services and community projects.

✅ Strengthen our governance and decision-making.

✅ Identify funding and partnership opportunities.

✅ Ensure our services meet the needs of our communities.

✅ Make a genuine difference to people’s lives.

You don’t need previous trustee experience!

We’re particularly interested in people who bring different skills, experiences and perspectives.

Whether you have experience in charity management, finance, safeguarding, housing, law, fundraising, community work or lived experience of accessing support, we’d love to hear from you.

Trustees are volunteers, but the impact they make can be life-changing.

💙 Your experience. Your ideas. Your opportunity to make a difference.

📞 0121 796 8478

📧 [email protected]

🌐 www.rightstep.org.uk

Right Step UK – Small Steps, Big Changes!

17/10/2026

💻 LOVE TECHNOLOGY? PUT YOUR SKILLS TO GOOD USE!

💙 RIGHT STEP UK IS RECRUITING A VOLUNTEER IT SUPPORT ASSISTANT!

We’re looking for someone with an interest in computers, technology and digital services to help our growing charity.

Your skills could help us improve our systems and support people who struggle with technology.

What could you help with?

✅ Supporting Microsoft 365, Outlook, Teams and SharePoint.

✅ Helping manage computers, phones and other equipment.

✅ Assisting with IT systems and databases.

✅ Troubleshooting basic technical problems.

✅ Supporting our website and digital services.

✅ Helping clients access online services, create email accounts and use technology confidently.

✅ Supporting digital inclusion activities.

Who are we looking for?

Someone with good IT knowledge, patience and a willingness to help others.

You don’t need to be an IT professional. Enthusiasm, reliability and practical knowledge are just as valuable.

What will you gain?

⭐ Practical IT experience.

⭐ Opportunities to develop technical skills.

⭐ Experience supporting a charitable organisation.

⭐ A chance to help reduce digital exclusion.

Flexible volunteering opportunities available.

📞 0121 796 8478

📧 [email protected]

🌐 www.rightstep.org.uk

Right Step UK – Small Steps, Big Changes!

Send a message to learn more

💙 RIGHT STEP UK – COMMUNITY DROP-IN SESSIONS COMING SOON!Need advice, support or simply someone to listen?We’re getting ...
16/10/2026

💙 RIGHT STEP UK – COMMUNITY DROP-IN SESSIONS COMING SOON!

Need advice, support or simply someone to listen?

We’re getting ready to launch our community drop-in sessions, offering friendly, confidential and non-judgemental support.

We can help with:

✅ Housing and homelessness

✅ Benefits, forms and financial difficulties

✅ Independent advocacy and understanding your rights

✅ School and family concerns

✅ Digital support and online applications

✅ Mental health and wellbeing

✅ Power of Attorney paperwork

✅ Accessing specialist services

✅ Building confidence and reducing isolation

Whether you’re facing a difficult situation or just need some guidance, we’re here to help.

📍 Venue: To be announced

📅 Dates and times: Coming soon

We will share confirmed locations and session times shortly.

📞 0121 796 8478 (Calls & WhatsApp)

📧 [email protected]

Right Step UK – Small Steps, Big Changes!

Please follow our page and share this post to help us reach people who may benefit from our support.

🏠 HAVING PROBLEMS WITH YOUR HOUSING ASSOCIATION OR COUNCIL LANDLORD?Are you being ignored? Are repairs not getting done?...
14/10/2026

🏠 HAVING PROBLEMS WITH YOUR HOUSING ASSOCIATION OR COUNCIL LANDLORD?

Are you being ignored? Are repairs not getting done? Have you complained but nothing seems to change?

💙 RIGHT STEP UK IS HERE TO HELP!

We understand how frustrating and stressful it can be when you’re having problems with your social landlord, especially when you feel nobody is listening.

At Right Step UK, we offer FREE independent advocacy, guidance and practical support to help tenants understand their rights and get their concerns heard.

We can support you with:

🔧 Repairs & Maintenance

* Outstanding or repeatedly delayed repairs
* Damp, mould and property conditions
* Unsafe or unsuitable living conditions
* Landlords failing to respond to reported problems

🏘️ Anti-Social Behaviour (ASB)

* Ongoing nuisance, harassment and neighbour disputes
* Concerns about how ASB reports are being handled
* Helping you record incidents and evidence
* Supporting you to escalate unresolved concerns

📋 Complaints & Landlord Failures

* Complaints being ignored or delayed
* Unsatisfactory responses from landlords
* Helping you follow the correct complaints procedure
* Escalating unresolved complaints to the Housing Ombudsman, where appropriate

🤝 Independent Advocacy & Support

* Helping you write letters and formal complaints
* Contacting and liaising with your landlord, with your consent
* Attending meetings and supporting you in discussions
* Helping you understand your rights and the landlord’s responsibilities
* Supporting you to gather evidence and keep accurate records
* Referring you to specialist housing or legal services where needed

YOU DON’T HAVE TO FIGHT TO BE HEARD ON YOUR OWN!

Sometimes people don’t know where to start, who to complain to or what to do when their landlord fails to act.

That’s where we can help.

We can guide you through the correct process, advocate on your behalf and help ensure your concerns are taken seriously.

💙 Our advocacy and practical support are FREE.

📞 0121 796 8478 (Calls & WhatsApp)

📧 [email protected]

Right Step UK – Small Steps, Big Changes!

📢 PLEASE SHARE! Someone you know may be struggling with housing problems and not know where to turn.

💙 NEED HELP WITH A LASTING POWER OF ATTORNEY?You don’t always need to pay expensive solicitor fees to arrange a Lasting ...
12/10/2026

💙 NEED HELP WITH A LASTING POWER OF ATTORNEY?

You don’t always need to pay expensive solicitor fees to arrange a Lasting Power of Attorney (LPA).

At Right Step UK, we can provide FREE practical support to help you understand and complete the paperwork for a Lasting Power of Attorney.

A Lasting Power of Attorney allows you to appoint someone you trust to make decisions on your behalf if you become unable to do so, or, for certain decisions, when you choose.

There are two types:

🏠 Property & Financial Affairs – Helping manage money, bills, bank accounts and property.

❤️ Health & Welfare – Decisions about care, medical treatment and day-to-day wellbeing if you lose mental capacity.

How can we help?

✅ Explain the application process.

✅ Help you complete the relevant forms.

✅ Guide you through the registration process.

✅ Help you check whether you qualify for reduced or waived registration fees.

✅ Help you understand when specialist legal advice may be needed.

Our assistance is FREE.

The Office of the Public Guardian (OPG) normally charges a registration fee for each LPA. However, people receiving certain means-tested benefits may qualify for an exemption, while those on a low income may qualify for a reduction.

You remain responsible for any applicable OPG fees.

You don’t necessarily need a solicitor to prepare an LPA, and we’re here to help make the process more accessible.

📞 0121 796 8478 (Calls & WhatsApp)

📧 [email protected]

Right Step UK – Small Steps, Big Changes!

09/10/2026
09/10/2026

💙 RIGHT STEP UK – HERE TO SUPPORT YOU!

Small Steps, Big Changes!

Are you struggling with something and don’t know where to turn? Do you need someone to listen, offer guidance or help you get your voice heard?

At Right Step UK, we provide friendly, confidential, non-judgemental support, advice and independent advocacy.

🤝 We can help with:

✅ Housing & Homelessness – Housing applications, tenancy problems, repairs and housing disputes.

✅ Benefits & Financial Difficulties – Universal Credit, PIP, benefit forms, debt information and referrals.

✅ Independent Advocacy – Helping you understand your rights, speak up and be heard at meetings.

✅ Education & Family Support – Supporting parents with school concerns, meetings and communication.

✅ Legal & Practical Support – Liaising with solicitors, helping organise information for legal cases, Power of Attorney paperwork and appointee applications.

✅ Mental Health & Wellbeing – A listening ear, emotional support and help accessing services.

✅ Drug & Alcohol Support – Harm reduction information, advice and referrals to specialist services.

✅ Digital & IT Support – Help with mobile phones, computers, email accounts, online forms and accessing the internet.

✅ Social Isolation & Confidence – Helping people build confidence, connect with others and become more independent.

💙 You don’t have to face things alone.

Whether you need help completing a form, dealing with an organisation, attending a difficult meeting or simply finding out what support is available, we’re here to help you take that next step.

📍 Community Drop-in Sessions & One-to-One Support

📞 0121 796 8478 (Calls & WhatsApp)

📧 [email protected]

Everyone deserves to be listened to, treated with dignity and given the opportunity to move forward.

💙 Right Step UK – Small Steps, Big Changes!

Please share this post. Someone you know might need our support.

Address

61 Bridge Street
Kington
HR53DJ

Opening Hours

Monday 9am - 7pm
Tuesday 9am - 7pm
Wednesday 9am - 9pm
Thursday 9am - 7pm
Friday 9am - 7pm

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