31/08/2026
VERA is now available in the centre!
What is VERA?
VERA (Virtual, Expert, Remote Advice)
The digital touchscreens, known as VERA (Virtual, Expert, Remote Advice) provides confidential, up to date guidance on cost of living support. VERA is a large, easy to use touch screen that offers immediate access to local information and support from a range of services including benefits, debt, housing, health and direct links to supporting agencies, and the option to book a phone or in-person appointment with a CAB Adviser. Having VERA devices based where veterans are already frequenting aims to help increase different ways to access support. VERA connects people with help from organisations including Midlothian Council, SSAFA - Edinburgh & Lothians, Poppyscotland, Rock 2 Recovery UK VOCAL and Dalkeith Citizens Advice Bureau.
VERA units are placed in accessible community hubs, reducing the need for travel and ensuring more people can receive timely support. Alongside LVC, there are VERAs in:
• Danderhall Library
• Gorebridge Library
• Lasswade Library
• Loanhead Library
• Mayfield and Easthouses Development Trust Pantry
• Penicuik Library
• Woodburn Community Hub