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Monday 9am - 5pm Tuesday 9am - 5pm Wednesday 9am - 5pm Thursday 9am - 5pm Friday 9am - 5pm

Healthwatch Windsor, Ascot & Maidenhead

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Healthwatch Windsor, Ascot & Maidenhead

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Healthwatch Windsor, Ascot & Maidenhead is the consumer champion for patients, the public and users o

Local Healthwatch will provide you with information and advice to help you make independent, informed choices about your health and social care. It will also gather your views and ensure they are taken into account when local health and social care services are designed and delivered. Local Healthwatch will:

• provide information and advice to people to help them access health and social care services that meet their needs.

• help improve services by:
o promoting and supporting the involvement of people in the monitoring, commissioning and provision of local care services;
o obtaining people’s views about their health and social care needs; and
o write reports and make recommendations to providers to help improve services and to Healthwatch England and the Care Quality Commission to develop policy, standards, guidance and regulation.

• help commission and decommission local services by:
o taking part in decision making about health and social care services on a new health and wellbeing board

• signpost people to the provider of NHS complaints advocacy so that people can make complaints about NHS services

02/11/2026

🎉 Our team were delighted to support the 5K your Way One Year at Maidenhead Parkrun celebration on Saturday!

It was a great opportunity to hear about people’s experiences of using cancer services and to celebrate the positive impact of this wonderful community initiative.

As always, we received a warm welcome (and enjoyed some delicious cake! 🍰).

Thank you for inviting us to be part of such a special occasion. 💙

MOVE Against Cancer Charity Maidenhead 5K Your Way, Move Against Cancer

29/10/2026

Every 5 minutes in the UK someone has a stroke. Stroke is a devastating brain injury, leaving behind life-changing trauma.

Mums, dads, grandparents, young people and even children can be left unable to move, see, speak or even swallow. It’s a life-changing event that robs survivors and their families of the life they knew. Stroke Association is the leading charity in the UK providing lifelong support for all stroke survivors and their families.

This , join us in raising awareness of stroke and help the Stroke Association make sure more people know where to turn for support.

💻 www.stroke.org.uk

29/10/2026

🎉💙 Fantastic news for Healthwatch and, most importantly, for the people and communities whose voices we represent.

We are absolutely delighted that plans to abolish Healthwatch have been dropped and that Healthwatch England and local Healthwatch organisations will not only be retained, but strengthened.

Every day, people across Windsor, Ascot and Maidenhead share their experiences of health and social care with us. We listen, identify where issues keep happening and make sure those experiences are heard by the people who plan and provide services.

The announcement recognises the important role Healthwatch can play in identifying recurring problems and helping to highlight where action is needed to improve quality, safety and patient experience.

A big thank you to you, the people of Windsor, Ascot and Maidenhead, for trusting us with your experiences.

We’re still here.
We’re still independent.
We’ll keep listening, asking questions, and making sure your voice is heard. 🙌💙

28/10/2026

Better GP access means more than faster appointments. It means giving patients greater choice over how, when and where they access care, where clinically appropriate.

Healthwatch England's new blog explores why GP practices should offer a wider range of appointment options that work for patients.

📖 https://ow.ly/nVcW5100SET

26/10/2026

The EMED Group Patient Zone is an online portal for managing NHS non-emergency patient transport services 🤳

Once your first journey has been booked by phone, Patient Zone offers an easier way to book future transport, manage bookings and cancel journeys you no longer need.

Your first journey must be booked by telephone so your details can be registered, you can then create an account.

What You Can Do ✅
• Book transport for follow-up or recurring journeys
• Manage and check your current journey status
• Cancel bookings if you no longer need transport

Visit emedgroup.co.uk/patientzone or contact your local booking team if you need help.

22/10/2026

Royal Borough of Windsor & Maidenhead Adult Social Care is launching a monthly Carers Drop-In Session, providing a welcoming and informal space for unpaid carers to access information, advice and support.

The sessions are open to anyone who provides unpaid care and support to a family member, friend, partner or neighbour who could not manage without their help due to illness, disability, frailty, mental ill health or substance misuse.

What support is available?
Our Adult Social Care team can provide:
• Information and advice for unpaid carers
• Signposting to local support services and community organisations
• Information about carers' rights and available support
• Guidance on health and wellbeing support for carers
• Information about respite and other local services
• A Carer's Assessment
• Help to identify support that may make a caring role easier

When and where?
📅 First Thursday of every month (starting 5th November)
🕙 10:00am to 11:00am
📍 Cookham Room, Maidenhead Town Hall

Do carers need to book?
No. The sessions are free to attend, and no booking is required. Carers can simply drop in and speak to a member of the RBWM Adult Social Care team.

21/10/2026

Our Engagement Officer recently visited the Compassion Café at Holy Trinity Church Cookham to introduce Healthwatch and find out more about the wonderful work of this group.

We received a warm welcome and a lovely cup of tea! ☕ It was a great opportunity to meet the group, hear about what they do and learn more about the support they offer to local people.

💚 The Compassion Café provides a relaxed, welcoming and supportive space for anyone affected by bereavement or any kind of loss.

A big thank you everyone at the Compassion Café for making us feel so welcome!

📩 For more information about the group, you can contact Anne at [email protected].

19/10/2026

🎀 October is Breast Cancer Awareness Month

Breast screening can detect cancer long before you can even feel it. Or more likely, put your mind at rest. When you're invited, save the date, it could save your life.

Being breast aware means knowing what looks and feels normal for you. It's recommended to check your breasts once a month and look out for these signs:
🔎 A lump, or swelling in your breast, chest or armpit
📏 Change in size or shape of one or both breasts
🍊 Dimpling or puckering of the skin (like orange peel)
👩🏽‍⚕️ Ni**le changes – inversion, rash, crusting, or discharge
🔥 Redness, swelling, or heat in the breast

Search online for 'NHS breast cancer" for more info.

14/10/2026

Have your say on accessible healthcare information 💬

Are you blind or partially sighted and living in England? RNIB wants to hear about your experiences of accessing healthcare information and communications.

This could include appointment letters, test results, medication information, messages from healthcare services and digital services such as the NHS App. Whether your experiences have been positive, challenging or mixed, your feedback matters.

The survey takes around 10–15 minutes. Your feedback will support RNIB’s work to improve access to healthcare information and communications.

Take part: https://www.surveymonkey.com/r/DDXKMXF

Please share this post with other blind and partially sighted people living in England.

Closing date: Tuesday 20 October 2026.

[Image description: RNIB logo shows capital letters ‘RNIB’ in black font on a white background, with pink bar positioned below the text.]

13/10/2026

We revisited Herewards House Care Home following our Enter and View in 2025. We were delighted to see the changes that had been made, following our recommendations.

We were particularly pleased with the increased range of activities provided and the enthusiasm of the staff.

Read our full report ⬇️
https://ow.ly/81kr50ZWKLG

Address

C/o Help And Care 896 Christchurch Road Bournemouth
Bournemouth
BH76DL

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Telephone

+443000120184

Website

http://www.healthwatchwam.co.uk/

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