Health Standards Organization - HSO

06/17/2026

| The Winds of Change: The Development Journey Towards a National Standard for Cultural Humility and Safety

Thank you Judith Eigenbrod - Senior Program Manager, Healthcare Equity, Health Standards Organization - HSO for speaking to the development process of the standard and providing participants with the opportunity to discuss and share how they can implement the standard to support culturally safe care and address Indigenous specific racism within their organizations.

Share your favourite part of the session below.

06/17/2026

| Les vents du changement : Un parcours d’apprentissage vers la Norme nationale du Canada en matière de sécurité et d’humilité culturelles

Merci Judith Eigenbrod - Senior Program Manager, Healthcare Equity, Health Standards Organization - HSO d'avoir aborder le processus d'élaboration de la norm et d'offrir aux participants l'occasion de discuter des moyens qu'ils peuvent prendre pour la mettre en œuvre afin de soutenir la fourniture de soins culturellement sécuritaires et de lutter contre le racisme touchant spécifiquement les Autochtones au sein de leurs organisations.

Partagez ci-dessous ce que vous avez préféré dans cette session.

06/16/2026

Systemic racism in healthcare continues to impact the experiences and outcomes of First Nations, Inuit and Métis patients, families and communities—contributing to inequitable care, barriers to access, preventable harm and ongoing mistrust of health systems.

Many organizations are committed to change, and are seeking clear guidance, practical tools and structured support to move from intention to action.

Healthcare Excellence Canada’s Advancing Cultural Safety Together learning collaborative is designed to support organizations to do just that.

Through coaching, an organizational assessment, shared learning and practical tools, participating teams will be supported to implement the Cultural Safety Pathway and take meaningful steps toward safer, more equitable care.

Join organizations across Canada working to turn awareness into action. Apply by July 31, 2026: https://www.healthcareexcellence.ca/programs/advancing-cultural-safety-together

We collaborate with people and organizations across the country to spread innovations, build capability and catalyze policy changes that improve healthcare safety and quality. Learn more about our work.

06/01/2026

During Indigenous History Month, we extend our sincere gratitude to the TC036 Cultural Safety and Humility Technical Committee members and the many partners, contributors, and interest holders who are supporting the development of the National Standard of Canada on Cultural Safety and Humility.

This work is grounded in the decades of advocacy work and the voices of First Nations, Inuit, and Métis Peoples to advance cultural safety and address Indigenous-specific racism.

We recognize that meaningful progress to advance cultural safety requires collective responsibility across the health system. Together, we are working to co-design standards, assessment programs, and capacity-building initiatives that foster environments where First Nations, Inuit, and Métis People feel physically, emotionally, spiritually, and culturally safe.

While there is more work ahead, your dedication, knowledge, and leadership are shaping a stronger, more accountable system. We are grateful to be on this journey together. https://hubs.la/Q04j2J4l0

05/28/2026

HSO and Accreditation Canada’s teams are looking forward to participating in CCHL National Conference 2026 on Montreal on June 14-16. Canadian College of Health Leaders

Our Senior Program Manager Judith Eigenbrod will present on the development of a National Standard for Cultural Humility and Safety.

This standard responds to longstanding calls to action from First Nations, Inuit, and Métis communities, governing bodies and organizations from coast-to-coast and builds on the work done in partnership with the First Nations Health Authority in BC on the British Columbia Cultural Safety and Humility Standard.

The National Standard for Cultural Humility and Safety was developed by an Indigenous-led technical Committee that includes national representation from First Nations, Inuit and Métis individuals with a diversity of professional and personal experience.

During this session, Judith will speak to the development process of the standard and provide participants with the opportunity to discuss and share how they can implement the standard to support culturally safe care and address Indigenous specific racism within their organizations.

Join us in Montreal on June 16: https://cchl-ccls.ca/event/cnc2026/

05/25/2026

Thanks to everyone who came to see our poster on the new National Standard of Canada for Infection Prevention and Control, focused on addressing current challenges and building resilience for the future at the IPAC Canada National Conference in Toronto.

This new standard offers practical, evidence-based recommendations that improve client safety and drive quality improvement at all levels of organizational decision-making. It contributes to a healthy, competent, and protected workforce and helps organizations respond effectively to clusters, outbreaks, and pandemics.

Visit our website to learn more about the standard:

05/22/2026

We are proud to be partnering with organizations like Choosing Wisely to make positive change that improves the quality of health and social services in Canada and around the world.

Our Senior Program Manager, Andra Stancu, will present on how standards and assessment programs help health and social organizations advance environmental sustainability and patient safety.

Participants of the Climate Action session will learn about the new Climate Action program that will be launching this summer, as well as the opportunity to participate in the public review of our new Climate Resiliency, Emergency, and Disaster Management standard.

During the session focused on patient safety, Andra Stancu will also explain how Required Safety Practices (RSPs) help create a structure for continuous quality improvement and balance different levels of patient safety.

We are looking forward to seeing many of our partners at Choosing Wisely Canada’s National Meeting and engaging in meaningful conversations on advancing patient safety.

05/20/2026

Join us at the IPAC Canada National Conference in Toronto!

Our Senior Program Manager, Andra Stancu, will present a poster on the new National Standard of Canada for Infection Prevention and Control, focused on addressing current challenges and building resilience for the future.

This standard takes a value-based, strategic approach to creating safer health care environments, grounded in patient safety, equity, and innovative, simplified solutions.

Co-developed with 15 national and international experts, the standard reflects a collaborative, consensus-driven process that strengthens relevance, builds trust, and supports real-world adoption. Stop by to learn more! IPAC Canada

05/13/2026

As we publish our 2025 Impact Report, we take a moment to say thank you to the thousands of people in Canada and around the world who have joined us in this work. From members of technical committees and working groups to peer surveyors, webinar participants, staff and volunteers, clients, and those who shared thoughtful and informed comments on our draft standards, your contributions have made this work possible.

HSO and Accreditation Canada could not have had a positive influence on millions of lives around the world without our communities of impact.

We invite you to read our Impact Report to learn more about the work we have done together with all of you in the last decade: https://hubs.la/Q04bnkMx0

05/07/2026

À l’occasion de la Semaine nationale de la santé mentale, nous tenons à remercier le comité technique TC037 Lignes d’écoute en cas de crise ou de détresse, présidé par la Dre Allison Crawford, pour son dévouement à l’amélioration de la qualité.

La nouvelle Norme nationale du Canada pour les lignes d’écoute en cas de crise ou de détresse vise à améliorer la qualité et la sécurité des services de ces lignes au Canada. Elle fait la promotion d’approches adaptées aux traumatismes et centrées sur la personne pour les soins de crise qui répondent aux besoins des usagers, des personnes proches aidantes et des communautés qu’elles servent. Pour en savoir plus sur la norme : https://hubs.la/Q04fP6RS0