Better Business Bureau Central Florida

Better Business Bureau Central Florida BBB's Vision:
To create an ethical marketplace where buyers and sellers trust each other. Serving Central Florida for over 40 years.

BBB Standards for Trust

Build Trust
Establish and maintain a positive track record in the marketplace. Advertise Honestly
Adhere to established standards of advertising and selling. Tell the Truth
Honestly represent products and services, including clear and adequate disclosures of all material terms. Be Transparent
Openly identify the nature, location, and ownership of the business, and clearly

disclose all policies, guarantees and procedures that bear on a customer’s decision to buy. Honor Promises
Abide by all written agreements and verbal representations. Be Responsive
Address marketplace disputes quickly, professionally, and in good faith. Safeguard Privacy
Protect any data collected against mishandling and fraud, collect personal information only as needed, and respect the preferences of consumers regarding the use of their information. Embody Integrity
Approach all business dealings, marketplace transactions and commitments with integrity.

06/19/2026

Consumers feel cheated after buying Trending Dog lick bowls from certain sites!!

06/12/2026

This new text scam is making the rounds! Look out!

06/05/2026

World Cup FIFA imposter Scams!! How scammers are using this global sporting event to cash in!

Pet scams are not exclusive to puppies. One man's hunt for a tiny goat led to big problems.
06/04/2026

Pet scams are not exclusive to puppies. One man's hunt for a tiny goat led to big problems.

A Dunnellon-area man lost $350 in a Facebook Marketplace scam while trying to buy dwarf goats. According to the Better Business Bureau, it's part of a nationwide trend in fraudulent online pet sales that has cost Americans millions of dollars.

05/29/2026

Movers Accused Of Holding Goods Hostage! What’s the Florida law? How can you protect yourself?

05/22/2026

Fake Auto Parts Sites Cost Consumers Thousands! What BBB found at Orlando location!

Graduation: Education is key! (and could save you from these common scams targeting new grads)
05/18/2026

Graduation: Education is key! (and could save you from these common scams targeting new grads)

The BBB Is warning high school and college graduates to be on the lookout for potential scammers, especially when it comes to deals or offers regarding unpaid tuition, loan forgiveness, remote job interviews, and rental/moving scams.

Moving is tough under the best of circumstances. Know your rights and allow plenty of time for research before signing o...
05/15/2026

Moving is tough under the best of circumstances. Know your rights and allow plenty of time for research before signing on the dotted line.

Action 9 started investigating after a local woman reached out claiming a moving company jacked up the price, then threatened to hold her stuff hostage. Karen Jenness told Action 9 Consumer Investigator Jeff Deal, “They said, ‘Fine, we’ll take the truck to our warehouse until you can pay us......

05/14/2026

Mysterious Packages Delivered to Consumers Nationwide!! What’s behind this new scam using name Davve?

Address

1600 S Grant Street
Longwood, FL
32750

Opening Hours

Monday 9am - 4:30pm
Tuesday 9am - 4:30pm
Wednesday 9am - 4:30pm
Thursday 9am - 4:30pm
Friday 9am - 4:30pm

Telephone

(407) 621-3300

Website

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