05/27/2026
Attention Members! DID YOU KNOW.....
The Blue Cross Blue Care Connect App and website allows you to:
-View your benefits and coverage
-Review your claims/check deductibles
-Search for an in-network doctor or specialist
-Get help with health issues and preventative care
-Chat online or call with a Case Management Team to help:
Coordinating care between multiple doctors or specialists
Helping after a hospitalization or surgery
Assisting members with chronic conditions like diabetes, heart disease, COPD, etc.
Helping find rehabilitation, home care, or medical equipment
Explaining what services are covered by insurance
Assisting with prior authorizations or appeals
Connecting members to behavioral health or substance use resources
Helping members return to work after injury or illness
Identifying gaps in care (missed screenings, medication issues, follow-up appointments)
The Care Management Team is a group of nurses, social workers, care coordinators, and benefit specialists whose job is to help you and your family navigate complicated or ongoing medical situations. You can chat with them online or by phone and they will get you help for whatever you need.
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